by Cobalt Prime » Tue Jul 31, 2012 9:38 am
- Motto: ""Excessive force is not necessary.""
Interesting. So this is how RK handles customer issues. A cock and bull story. Yes, it was Robot Kingdom. Here's their response after I sent them photos:
"Thank you for your E-mail. This is a manufacturing problem which also happen on most of the stock of AM-12. I am afraid that no replacement can be shipped to you in this case."
I'd come to expect better in the time I was dealing with them. Guess I was wrong. No replacement, no couple bucks off, no store coupon, not even an apology. Well, fortunately, there are plenty of other dealers out there who sell the same stuff to give my money to. These guys just lost me.
I will likely be selling off this one (in an HONEST fashion with a discount for the blemish)after I acquire another non-marked one from another dealer.