JRFitzpatrick7 wrote:Sorry to hear about your troubles AC, I've never had a problem with their Customer Service myself but i haven't had to deal with them recently. I ordered a Clear PP01C from them that had 2 left hands, took pics, sent them in, received a replacement a few weeks later. If they have a product you like, my suggestion is to do what Mkall does and order through Site sponsors like BBTS, no money upfront. Or, you could wait until iGear actually releases their product on their own store. They only accept Paypal payments and with Paypal, you can file a claim within 60 days to get fully reimbursed.
RK_Striker_JK_5 wrote:That really sucks, AC. I've never dealt with them beyond BBTS, so I think I'll be sticking with that method.
True, I think that it's better safe than sorry and better to spend the extra few bucks to make sure you get good customer service. Too many people have been burned by iGear for us not to make some noise.