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Captain Power eBay horror story- avoid classictoyspaper

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Captain Power eBay horror story- avoid classictoyspaper

Postby Bowspearer » Tue Oct 25, 2011 11:18 pm

Apologies if this is in the wrong place, but needed to give people a heads up.

Add classictoyspaper to the list of sellers to avoid on eBay. The only reason I haven't left negative feedback is because I have to wait until 7 days after the auction to do so.

Won a MiB Captain Power Power Base from him which in the listing he stated he would ship worldwide.

When I won, it turned out that there were postage restrictions which meant that the only way it could go out via Priority Mail International was if they made a box for it.

I was naturally concerned about it making it out to Australia in good condition like that, so I asked them how much courier fees were going to cost (I got a rough quote of $1000 this morning which I would have been fine with) and whether there was enough padding around the MiB Power Base for it not to be an issue- attempting to not only contact them via eBay messaging but making numerous attempts at calling them internationally from my mobile (cell) phone.

This morning I woke up to a cancelled transaction request dispute attempt which I refuse to accept and a message saying they refuse to be liable for shipping costs over $100 (which is anything but the case when shipping by courier internationally is fully insured anyway). I contacted them, understandably rather annoyed about their approach which effectively amounted to an "up yours".

The seller informed me that they expected me to accept their request to cancel the request and that I should just buy items this large locally from now on (clearly the seller can't grasp that Captain power stuff is almost impossible to buy locally).

I have reported the seller and like i said, I'll be leaving feedback the moment the 7 day time frame passes.

I would strongly advise anyone here to avoid dealing with them as this is clearly how they handle problems which arise during transactions.
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Re: Captain Power eBay horror story- avoid classictoyspaper

Postby fenrir72 » Wed Oct 26, 2011 8:41 pm

Motto: "Power to the strong and the right!"
Weapon: Plasma Cannon
So this amounts to the vendor informing you after you won the item that they wanted additional shipping costs which they later withdrew and canceled your winning the bid due to the cost of sending the item might entail to them and they didn't want to risk it. Correct?
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Re: Captain Power eBay horror story- avoid classictoyspaper

Postby Bowspearer » Wed Oct 26, 2011 9:17 pm

fenrir72 wrote:So this amounts to the vendor informing you after you won the item that they wanted additional shipping costs which they later withdrew and canceled your winning the bid due to the cost of sending the item might entail to them and they didn't want to risk it. Correct?


Incorrect. What it ammounts to is the vendor agreeing to sell me the item prior to the auction win, then insisting on sending it in a way that was sure to have the box get damaged, me cointacting them multiple times without a direct response requesting a more expensive shipping option I was willing to pay for, which would have been fully insured, meaning there was no risk and the seller chose to be a complete douche about it, filing a cancelation request and offering it to the next highest bidder without even discussing it with me.
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Re: Captain Power eBay horror story- avoid classictoyspaper

Postby fenrir72 » Thu Oct 27, 2011 2:02 am

Motto: "Power to the strong and the right!"
Weapon: Plasma Cannon
And that too. Sucks that they won't sell to you despite you're willing to pay them the price they asked for. maybe they misquoted the asking price for shipping and handling?

Btw, I'm not defending these type of practice because I kind off experienced it already, but before I even start a bid, I asked the vendor if they will accept my bid (some relent (I live in Asia) but most are @ssholes who won't even respond back.
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Latest TF:MP Wheeljack,30th Jetfire,Windblade
Wanted TFs:Abominus, Computron, Road Caesar, Leo Kaizer, G1 Scorponok, G1 dinobots, Grandus
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Re: Captain Power eBay horror story- avoid classictoyspaper

Postby Bowspearer » Thu Oct 27, 2011 2:28 am

Here's the thing with it (I appreciate the clarification btw). In the listing the seller said "OUT OF USA SHIPPING WILL BE VERY EXPENSIVE. CHECK RATES BEFORE BIDDING". In the listing they put $%95 and it turned out ot be $105. They then messaged me saying the price was higher than they thought and if I wasn't happy wearing the extra postage costs, they'd have to absorb them (which is when I find out about the makeshift box which sounds like it has next to no padding between the power base and it- turns out there'd be no padding at all). I reply back making no comment about the differential (which common sense would suggest means I'm fine with it), offering to pay for it to go out via courier, which is fully insured, for 10 times the cost and they then turn into the world's biggest douchebag.

Even the eBay customer servicewoman I spoke to said I'd been more than reasonable on this.

As for your other point, I contcted the seller beforehand about extended payment terms and they were fine with it. Like I said, the guy is just a dick and a douche.
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Re: Captain Power eBay horror story- avoid classictoyspaper

Postby DISCHARGE » Fri Oct 28, 2011 5:18 pm

Motto: "AnTagony IS the PitS. MoVe ALonG WoRMs. THis WarS NOT gOnNa WIN iTSelf!"
Weapon: Front-Mounted Anti-Matter Projector
maybe the seller was simply uncomfortable going the extra distance to ship the item how you wanted them to. Personally if I sell something on ebay it's going USPS. I let them take care of the international part of the shipping process. It's odd that they wouldn't accommodate you though even though you sound like you were willing to pay a huge amount to ship.

By the way I picked up an unused Interlocker at a thrift store for $3.50, but the box looks like it spent some time getting dripped on. I would take the main part out of the plastic to check it the electronics worked ....but then I couldn't consider it unused. The pieces look factory though.

If I had a working VCR I would pop a CP video in and blast away :)
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Re: Captain Power eBay horror story- avoid classictoyspaper

Postby Bowspearer » Fri Oct 28, 2011 6:35 pm

DISCHARGE wrote:maybe the seller was simply uncomfortable going the extra distance to ship the item how you wanted them to.


To be exact, the seller's attitude was "I lost a $400 transaction going to Australia so all Australians can't be trusted now.". Heck if I based every American eBayer on the experience I had with say, wheeljackslab, I'd be convinced that all American eBayers were unethical scumbags. Unfortunately where there are bad US eBay buyers, you seem to strike this sort of attitude with almost 'textbook' predictability.

It's ironic considering that it doesn't get any more reliable or covered than by international courier.

DISCHARGE wrote:Personally if I sell something on ebay it's going USPS. I let them take care of the international part of the shipping process. It's odd that they wouldn't accommodate you though even though you sound like you were willing to pay a huge amount to ship.


Ordinarily, I'd be going that way too, but in this case, it meant that the Power Base was almost guaranteed to get damaged. Just sticking box cardboard around something isn't much better than just sticking brown paper around it in terms of preventing damage.

DISCHARGE wrote:By the way I picked up an unused Interlocker at a thrift store for $3.50, but the box looks like it spent some time getting dripped on. I would take the main part out of the plastic to check it the electronics worked ....but then I couldn't consider it unused. The pieces look factory though.

If I had a working VCR I would pop a CP video in and blast away :)


Nice score there.
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Re: Captain Power eBay horror story- avoid classictoyspaper

Postby Bowspearer » Fri Nov 04, 2011 6:00 am

As someone on another forum asked how it ended and it wasn't pretty, I thought it was worth sharing the eBay correspondence towards the end:

To put it in context, here is an important part of it which had previously transpired and in direct response to them demanding I agree to cancel the transaction as they have already offered the item to the 2nd highest bidder:

Me-
What you are doing is against eBay terms of use. You are not allowed to offer the item to another buyer in these circumstances under eBay terms of use. Your doing that is your problem and not mine. I paid for that item and you have agreed to sell it to me. End of story. I will be reporting this to eBay as a breach of their terms of use. If things do nto change within 48 hours, I will be leaving negative feedback and spreading the word about this transaction to every single action figure forum I am on. I have tried being reasonable but it seems the only gestures you understand atre playing hardball!


Them-
oh my goodness!! you obviously have some serious personal issues. do us all a favor and do NOT bid on items that are too big to be shipped to your country. end of story.



It starts out with the following phony civility.

Them-
sorry this did not work out. still not sure as to why you are so upset with us. this is an issue with your countries USPS regulations. not us! we are not going to spend hundreds of dollars on shipping only to have a dispute filed later and we be out all that money. we have had quite a few packages go to your country never arrive and we take the hit. it was our fault, we never should of included AUstralia as an option.


Me-
You've clearly missed the point. I have offered to pay the $1000 for this to go out via international courier (paying you the ammount invoiced now in the timeframe agreed on and then having you hold it while I get you the balance) yet before even discussing this with me, you offered it to the 2nd highest bidder and have been at best lacking in comprehension skills and at worst, difficult in your handling of this, to put it mildly (do you think I would be paying $1000 in courier fees for this to be shipped from the USA if it was available locally). The moment it goes via international courier the postage restrictions do not apply as Australia Post does not handle delivery of the item, not to mention that it's trackable every step of the way (and I find it strange that you've had multiple packages not turn up as in almost a decade of buying stuff from the US, I have never had a package go missing). You keep saying it would not work out, yet you have chosen this when I have presented a perfectly viable alternative, where both the shipping and item are covered and with the extra protection, where the item stands the least chance of being damaged.

As things stand I am well within my rights to leave neg feedback because you have gone back on a deal which is still workable and have had a horrible attitude.


Them-
the last item we shipped to your country the package got was lost in the mail. the shipping cost us $175. it was a very heavy package filled with alot of shirts packed very tightly. it was a heavy package. we lost almost $400 on that load. i vowed to never ship to your country again let alone something out of the USA with a high shipping cost. because we lose that money also. i understand that a courier package is insured, but you and i both know that filing an insurance claim can take months. and in the meantime paypal would hold ALL the money till it is resolved. i have a family and 2 small hungry kids and can not afford to take that risk. so leave a negative if you like. i have never been anything but professional with you and have done nothing but try to explain my side. i understand that i have violated the ebay terms. based on my own error. we never meant this item to be shipped out of the USA at all. again, i am VERY VERY sorry you are not able to get this item from us. i can see that you are quite passionate about it and obviously really want it. all i can tell you is sorry!


Me-
While I sympathise, I am not responsible for your past losses. You claim you swore never to ship an item this large internationally, yet you listed the item for worldwide shipping. Furthermore I would hardly call responding to reasonable demands for you to honour your end of the contract with childish 'I'm not talking to you' responses and blatent inferences if not accusations of my having a mental illness (or "personal problems" as you put it) as being professional. As such I have left negative feedback with 1 star across the board. Depending on what respnse you leave I will leave a follow up comment. If you attempt tp leave a negative feedback comment in the form of positive feedback, I will have it reported. I have also true to my word, warned people on every single action figure forum I am a member of, about the kind of conduct they can expect from you in potential future dealings. I would suggest reflecting on your attitude when problems arise in terms of future eBay transactions. Your eBay feedback is only as good as your last transaction.


Them-
you left us 1 star across the board? how can you do that when you have not even received the item. thanks ****! my attitutde has been nothing but totaly proffesional. YOU are the one who it crying about not getting his toys. why dont you grow up and find a better hobby. i would love to meet you face to face and discuss this further. if you are ever in portland oregon look me up.


Me-
Those star ratings are all completely justified. The item was never delivered, meaning under item description category, 1 star is warranted. You refused to sell the item, therefore 1 star on shipping the item, as the item never arriving is as slow as you can get in terms of shipping times.

Your communication, such as inferring I have a mental illness and now rudeness like "grow-up and get a better hobby" and "YOU are the one who it crying about not getting his toys" (why even sell vintage toys to bbegin with if you are unwilling to deal with collectors), calling me an **** and the "I'm not talking to you" line before, have all ammounted to woeful communication, hence 1 star there (incidentally, as this is clearly what you mean by "professional", you'll find that your definition of the word is rather unique to put it nicely).

You insisted on a shipping method which would have seen the item damaged without a doubt, thus 1 star in shipping charges is also relevant.

Furthermore what you have said by "wanting to discuss this face to face" is a clear threat of physical force and as this also breaches eBay rules, I will be reporting this also. For someone who speaks of a need for maturity, you would do well to take a long hard look in the mirror concerning your complete lack of it during this transaction.


Them-
nice feedback response. you are a complete idiot! how does me saying we can discuss this further face to face mean physical violence. you need to take a good look in the mirror and do some personal reflecting. sorry your life is so difficult that you feel the need to take it our on others. i wish we would of never crossed paths. all because we made an error in offering this to Australia. simple mistake that i apologized for over and over and over. but that was not good enought for you. you had to make it some kind of person thing. look at your e-mails to me and look at my responses, hopefully you can see what i am talking about. i am calling ebay on this one.


Me-
You seem confused about your own conduct. You made adversarial and unprofessional statements and then immediately after stated that you want to "discuss" the matter further. Given that the nature of the statements preceding stating that desire, it is entirely reasonable that you wish a face to face confrontation rather than a discussion. Furthermore, given the verbal abuse that you have hurled and tried to pass off as "professional" (the irony of this is not lost on me btw), it is entirely reasonable to deduce that said confrontation will be physical. As stated, I will be taking this to eBay and upon reviewing their policies, they appear to take an incredibly dim view of threats of violence, be they veiled or direct.


That was the last I heard of them, but as you can see, a real piece of work.
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Re: Captain Power eBay horror story- avoid classictoyspaper

Postby dinogeist » Fri Nov 04, 2011 10:21 pm

My guess is the this ebay seller includes all countries so he gets more bids thus more profit.

Wow your willing to pay $1,000 in shipping fees for a item that only cost $159 from the ebay auction. you must really love this item. is this item a holy grail of yours?

I noticed this ebay seller has over 49,000+positive feedbacks on ebay. so he's no newbie. If he didn't want to ship to austrialia he could have easily editted his prefferences to exclude austrailia.

I noticed this ebay seller has over 18 negatives feedbacks in a 12 month time frame & over 24 nuetrals in a 12 month time frame. since ebay erases the negatives after a year is up. I can only imagine how many negative & nuetral feedbacks he's had in previous years.

Personally I'd never bid on a ebay auction with so many negatives & nuetrals on it.

you should count yourself lucky that you didn't pay all that money & receive no items.

I suspose leaving a negative feedback was the best thing to do. I've never left a negative feedback because I fear the whole retailiation ordeal. some of these ebay sellers will stalk & harass you on ebay & elsewhere.
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Re: Captain Power eBay horror story- avoid classictoyspaper

Postby Autobot032 » Sat Nov 05, 2011 1:11 am

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In the future, if you want to see what a person's really made of, use this: http://www.toolhaus.org

It will dig through every year of operation the seller in question has and report any and all negatives and neutrals on an easy to use website.

I use it frequently.

EDIT: The seller in question: http://toolhaus.org/cgi-bin/negs?User=c ... N&ref=home

Looks like this guy is scum. He screwed another Australian buyer, check about a quarter down the page, you'll see it.
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Re: Captain Power eBay horror story- avoid classictoyspaper

Postby dinogeist » Sat Nov 05, 2011 1:40 am

Autobot032 wrote:In the future, if you want to see what a person's really made of, use this: http://www.toolhaus.org

It will dig through every year of operation the seller in question has and report any and all negatives and neutrals on an easy to use website.

I use it frequently.

EDIT: The seller in question: http://toolhaus.org/cgi-bin/negs?User=c ... N&ref=home

Looks like this guy is scum. He screwed another Australian buyer, check about a quarter down the page, you'll see it.


you can read thru all the ebay feedback pages on a buyer or seller. depending on how much feedback the seller or buyer has,it can take minutes or hours.

yes the negatives erase from the score after a year. but their still on the pages of feedback a buyer or seller has.
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Re: Captain Power eBay horror story- avoid classictoyspaper

Postby Bowspearer » Wed Nov 09, 2011 8:46 pm

Tidalwavex wrote:My guess is the this ebay seller includes all countries so he gets more bids thus more profit.

Wow your willing to pay $1,000 in shipping fees for a item that only cost $159 from the ebay auction. you must really love this item. is this item a holy grail of yours?


It's semi rare, but it's more the old saying of "The Tyranny of distance."

Most of the toylines I collect tend to be hard to get hold of. My Captain Power collection, along with my COPS and Visionaries collections, have all been done through overseas purchases.

That's fine for the most part, but because of Australia Post's size restrictions, it means that in a few cases, I need to bite the bullet and pay for an international courier.

I'm staring down the barrel of this needing to happen 2-5 times with my whole collection- the Power Base, Boulder Hill and if I go hardcore with MOTU; Snake Mountain, Castle Grayskull and Eternia.

I'm not exactly thrilled about it, but it's something I go into an auction for any of these things sealed, being very aware of.

Fortunately this isn't a problem for the likes of Fort Max, Scorponok and Overlord heh.


I have to say that one thing that's interesting are the number of potential red flags this has turned up on a couple of other forums. There are at least half a dozen sellers (one of whom I know the eBay id of) who I'd steer clear of after this because of their blindly defending the seller.
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Re: Captain Power eBay horror story- avoid classictoyspaper

Postby Bowspearer » Thu Jun 28, 2012 2:16 am

A happy ending to this story. Had a MISB Power Base turn up today- shipping cost $370 and was a bit of fun and games trying to sort out, but besides a price tag and some wear long the edges, there's only some very minor wear to speak of. Honestly, it looks like it could have been sitting on the shelf of a retailer for a while and I just picked it up. Huge shoutout to rabota_n-a and Justin Killion, the guy selling it through him, for the hookup.
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