Seibertron.com Energon Pub Forums

Rated X wrote:

GetRightRobot wrote:The worst part of this security breach is the total lack of accountability. I'm registered for Botcon, I got my club exclusives and renewed my club membership (with a very expensive money order via overnight, secured, tracked and signature required Fedex parcel) but I'm done. I will not expose my family to the dangers of financial ruin over this hobby of mine. I'm done with the Club, and as long as Botcon is run by Fun Pub, I'm done with it too.

Pretty hardline I must say my friend. Just curious, will you buy their exclusives through e-bay or is this a total boycott of their figures ??? And no more Botcons, ever ???

WHAT IS IT WITH YOU?! HUH?! THIS IS FRIGGIN' RIDICULOUS!

They shouldn't receive another cent of our money. (When I say our money, I mean the fandom's, as a whole.)

They do not respect US.
They do not respect the value of a dollar, especially OUR's.
They do not take responsibility.
They make excuses.
They turn you inside out over a stupid redeco.
They charge you out the ying yang and you still end up screwed with nothing to show for it.

Either you're completely oblivious or you're trying to troll us. I really do believe that. Absolutely. I want to give you the benefit of the doubt and say oblivious, but I think you're getting joy out of this.

They do not deserve another dime, another patron, another convention. Nothing from us except a smackdown.

Maybe when it affects you, you'll sing a different tune.

What is the worst they can do with gmail access? Because literally hours after FunPub got hacked a strange ip accessed my gmail. Luckily I logged in just shortly after they accessed it and changed my password and logged out all other sessions.

However gmail reported they had been muddling around in my account for 3 hours at least. They have not accessed it after I changed my passwords, but I am afraid of what they can do with what possible information they could gather from my rather large email count. Who knows what these aholes can do, because I am not even sure what they can do.

This type of crap really scares me. I do know they have this much info...

-My name, address, phone number, and alternative emails. "thanks to my google profile"
-All of the sites a frequent. "who knows if they know the passwords to, again I had alot of emails"
-All of my contacts emails, phone numbers for some.
-Possibly pillaged my picasa photos

I'm hoping that they did not actually do anything major, perhaps sent some spam, or was just testing if they could get in. But I have no idea what to do now, it doesn't matter how strong of a password I make now, I have already been raped by the hackers and they hold my life in their hands. All thanks to FunPub and their incompetency, lazyness, and horrible attitude.

I mean my god, they was running poopy ass forum software that was WRITTEN IN THE 90's! The hackers probably didn't really even have to do anything more than twitching their nose to get in.

At this point I dont need half ass excuses and finger pointing, I need freaking help and answers.

I NEED JUSTICE!

Yeah, I am absolutely done with them. I had been on the fence about re-signing up with them for a while. Like many of you, I've been trying to trim back my purchases over the last few years. Sadly, I impulsively bought Runabout the day the exclusives went on sale, when I had only been planning on buying Drift. I say sadly, because this basically meant that I had to re-sign up for the club. I wasn't going to have Runabout and not Runamuck.

But since then, I've changed my mind. I'll stick with one and not the other. These guys aren't getting another dime from me unless they find some way to make this right.

"Hey guys! Don't worry! You can still re-up before the deadline! Just use a check or money order!"

ARE. YOU. KIDDING. ME???? Here's a thought: EXTEND THE DEADLINE! My card has been shut off. BECAUSE OF YOU! I've had to contact my cable company to make sure my (and my roommates) cable isn't shut off. I have no idea whether or not my comics are coming in the mail from DCBS tomorrow. And I had to borrow $115 last week from my parents because I didn't bring extra money on vacation with me "because I always have my card, why carry more cash?"

But your solution is "Hey! Use a check!" No. No, I don't think I'll be doing just that. I think it's appropriate to say that I'll be gathering my toys and going home.

I don't want to say I'm absolutely done, but the fiasco with the hotel room deposit along with the mostly lame BotCon set made me cancel my trip to Dallas. Also, today just to be sure I canceled the card I used to renew my Club membership. I haven't had any fraudulent activity happen to me (unless you count some of the crap FunPub tried to (and sadly sometimes succeeded in doing) shove into my wallet to replace the green. I'm not really interested in most things they offer, I think from now on my money will be better spent on 3rd party stuff. It's just disappointing how we the loyal fans sometimes get treated. I wonder how many of the FunPub people would be out of a job if the majority of the fans refused not only to attend BotCon but buy their "exclusives." I'm not as pissed as Autobot032, but I'm definitely jaded towards the product and customer service. And my wallet is all the better for it.

UPDATE:

As I was checking my bank account I got a $298.54 charge from Walmart.com

I was in the process of cancelling my card when I saw this. Talked to the bank rep and she told me there was a $1 authorization charge to my card account to test the card. They did that on the 2/29. Then either last night or early this morning the attempt to use the card was made at Walmart.com

Now my bank kinda sucks but they did proceed the normal way of disputing the charge and proceeded to cancel the card.

Then I decided to give Walmart.com a call, and believe it or not, I got top quality customer service over the phone than I ever did at the many Walmart stores I shopped in. I began to explain to "Kevin" that I believe my card was used without my consent for a purchase. Since I have a Walmart.com account I checked that and the last .com purchase I made was a TV back in 2010. "Kevin" asked me for the last 4 digits of the card and what the amount was. I gave him the information and he found the charge. It went through but he said Walmart canceled the charge because the address did not match and there was an account already in my name. So he said even though it was on my bank statement the charge would drop off in 3 to 5 business days. He also took it a step further and escalate the situation to the financial security department.

he couldn't tell me the entire address but the thieves were trying to purchase an iPod Touch and trying to send it to California.

So I have no card but I have some peace of mind that this charge won't stick as well as not having to fight it out with the bank.

MODS: I'm gonna post this in the threads related to the TFCC fiasco so people can have some hope if they visit one of the three threads.

Actually, the Security Key feature costs $29.95 to set up.

bvzxa wrote:UPDATE:

As I was checking my bank account I got a $298.54 charge from Walmart.com

I was in the process of cancelling my card when I saw this. Talked to the bank rep and she told me there was a $1 authorization charge to my card account to test the card. They did that on the 2/29. Then either last night or early this morning the attempt to use the card was made at Walmart.com

Now my bank kinda sucks but they did proceed the normal way of disputing the charge and proceeded to cancel the card.

Then I decided to give Walmart.com a call, and believe it or not, I got top quality customer service over the phone than I ever did at the many Walmart stores I shopped in. I began to explain to "Kevin" that I believe my card was used without my consent for a purchase. Since I have a Walmart.com account I checked that and the last .com purchase I made was a TV back in 2010. "Kevin" asked me for the last 4 digits of the card and what the amount was. I gave him the information and he found the charge. It went through but he said Walmart canceled the charge because the address did not match and there was an account already in my name. So he said even though it was on my bank statement the charge would drop off in 3 to 5 business days. He also took it a step further and escalate the situation to the financial security department.

he couldn't tell me the entire address but the thieves were trying to purchase an iPod Touch and trying to send it to California.

So I have no card but I have some peace of mind that this charge won't stick as well as not having to fight it out with the bank.

MODS: I'm gonna post this in the threads related to the TFCC fiasco so people can have some hope if they visit one of the three threads.

This seems to be the trend, because the exact same thing happened to me. Last Tuesday (2/21), I tried using my card but it was declined. When I called the company, they told me I had a suspicious Google charge that they flagged that morning. The amount was $1. They told me they were shutting off the card and I would be issued a new one.

Saturday (2/25), I received a call from my credit card company. They wanted to run some recent charges by me to see if they were valid. Among my cable bill and my charge at DCBS was one for Walmart.com for a little over $300.

Watch out for this guys. It's been a major pain not having a card and having to deal with this garbage over the last week.