- Weapon: Switch Blade Tail
I'm not exactly happy with BBTS right now. Yes, they did get it to me before Christmas, but it was like pulling teeth.
As soon as it said "your preordered items are available", I paid and hit "SHIP NOW!"...and then it sat. It sat all day Thursday and most of Friday, before stating it was in the warehouse. Then they tell me it shipped Saturday, but it didn't go out until Monday...late.
Mind you, others had their orders shipped and delivered before mine and I paid almost immediately, only to have it sit. Now, I know they were backed up catching up on shipping him and Sidearm plus all of the other POLs, and I understand that, but I can't figure out why they'd give me a tracking number that was essentially useless for the majority of the trek, said it shipped when it didn't (and yes, I realize that UPS doesn't pick up or deliver Ground on the weekends.) and why others did exactly what I did and they got their stuff before me.
Some of them even ordering it after I paid for mine. And, all along, no communication with them, whatsoever. I emailed them when the tracking number didn't work, but no info, no reason for all of the delays. If they had just said "We won't be able to get these out until Monday" or something like that, I would've handled it better.
Plus, the fact that they were the absolute LAST to get him in stock, makes me wonder why I even stick with them at this point. Yes, I do like the POL. Yes, their customer service is normally quite good, possibly the best, but this experience made me realize that they're not the only game in town and that I wasted time on them, when I could've had it from ToyArena, or even TFSource before BBTS made good on their part of it.
And, to top it off, the UPS truck was late (not BBTS's fault, I know), so they rescheduled my delivery date for Thursday instead of Wednesday as it said it would be, so yeah, it felt like pulling teeth just to get it to my front door.
With their prices fluctuating, shipping things out of order, and being the absolute last to the party 9 times out of 10, I just fail to see why I shouldn't try another retailer from this point on.
NOTE: Realize that I am not a perfect Christian, nor do I profess to be. I apologize if anyone's ever offended by me, I'm not perfect. Don't hold my posts and opinions against other Christians.