Did you ever get your custom from FrenzyRumble? I PM'd and emailed him around the same time you did, and while he did initially respond to me (as he did you), stating that I'd receive updates on my custom within a couple of weeks, he never did and fell silent yet again.
I tried PM'ing him once more here on the forums a couple weeks ago and he's not replied yet, and prior to that I'd emailed him once or twice.
I sent him $200 via PayPal way back at the end of 2010 and have nothing to show for it unfortunately, and in that time I've seen him post up tons of new customs on the boards here, on his homepage as well as his YouTube page, many of which had to have been commissioned well after mine since they use new figures/molds which didn't exist back when I commissioned mine.
The last message I sent was telling him to please refund my $200 as I felt I've been more than patient, but my PayPal account has not been reimbursed yet.
I'm going to try contacting him via his email as well as his YouTube channel. Hopefully he reads one of them and finally refunds my money.
I realize my little $400 commissioned custom is probably a pretty small payday for him, but if it's not first come first served, it should at least be 'if the customer has been waiting over 2 years and hasn't received anything to show for the money he/she paid up front, they should be refunded already'.
I don't want to bad mouth the guy, as he seems nice enough and the level of his skills are clearly without reproach, but I'm not going to pretend that I haven't had a bad experience and conceal that fact from the community here either. I did that for a long time, but it's been long enough.
I am Alpha and Omega, the beginning and the end. I am that which is, which was, and is yet to come.
And you will know my name is MEGATRON when I lay my vengeance upon you!