Seibertron.com Energon Pub Forums

robotsindisguys wrote:Clearly misjudged the demand, that's for sure! Not KEWL! not to mention the fact that how is it that some people were able to place pre-orders and others still can not? It's CRAP!

They limited the presale because the website part of TRU is limited on how many total they're going to carry, plus it helps limit people from buying in bulk on different accounts and scalping it.

in the case of TRU.com, for some inexplicable reason they seem inclined to remove the pages for heavily ordered items after the initial flurry of orders are placed. Maybe they want to reduce the strain on the website by deleting the item page, hoping the folks will stop hammering the site looking for the items?

So glad I didn't preorder and drove to one of the stores to get it. This would drive me batty wondering.

So glad I put one on layaway at my local TRU when I saw it a few weeks ago. I didn't have the full $100 to cover it at the time and while I want MOP, I wasn't in a rush for it, but knowing how TRU usually works, I didn't want to chance missing it completely. There were only two on the shelf and when I went back the next morning to see if any more TF stuff (like the FOC Combaticons) had arrived, the other one was also gone, and I met someone else who had come looking for MOP and left disappointed.

Does someone have the item number for this?

bfett88 wrote:Does someone have the item number for this?

863856

Well screw TRU.com, I got one on the way via UPS from a friend!

This figure is nuts.

I talked to two different TRU's today, pretty sure one of the guys was a store manager, both were surprised the stores were getting stock before the pre-orders were filled and both said they were back-ordered, even for the stores. So... hopefully this'll be resolved soon....?

I have to say, some of the employees are clueless in Seattle though, not that it's surprising. I walked into one of the TRU's I mentioned above since it was on the drive home today and the girl I spoke to first was convinced the toy didn't exist because it wasn't on their website. Had to use my phone to pull up the number in this thread, but by that time the guy who I believe was the manager (didn't think to look at his tag, but he seemed to know the know-how and wasn't as baffled at the girl) had showed up. in a list of like 30 TRU's he pulled up on his computer he said only one had stock. Called them when I got home, they didn't. So either they sold out in the half hour it took to get home or their computer hadn't updated.

I'm just hoping TRU won't shaft all their pre-order holders. Still too early for them to (reasonably) cancel it, but I've never held much confidence in TRU's customer service rulings. Fingers crossed though.

So I've been pretty much checking the website every day to see if they would put the order page back up...constant disappointment. I went to a Toys-R-U store located about an hour from where I live to get my daughter a few things. I decided to check out the Transformers aisle and saw that they had 4 or 5 MP Thundercracker figures for $69.99, but no MP Optimus Prime. I figured on a long shot I'd ask one of the workers at the service counter if there were any in the back. One cashier said that all stock is put on the shelf and if it ain't out, they don't have any. One of the managers who I think was on her break asked which figure I was talking about. I told her and she said that she knew which one and mentioned that they had gotten MP Prime before the MP Thundercrackers even came in. She asked me to follow her to the shelf wear she scanned the tag then said she would be right back. Before she went to stock room, she asked me "how many do you want?" I smiled said just one, for myself. She brought out a case of two and said she would leave one at the counter for me while me and my daughter finished looking around. The manager said that it was a very popular figure and people who had ordered it online and wanted to pick up the figure in-store were upset about the whole situation...and from her tone, it seems that she has caught a lot of attitude. I was very appreciative and happy to finally get one. I wasn't pushy at all and I guess she was happy to help a collector like me. The best surprise is that she gave me a 20% discount of all the items I bought...not only did I get a case-fresh MP Optimus, it was only $79.99. I thought for sure I was gonna open that sucker up right up, but it looks so awesome in its package..I just can't do it yet, wanna savor it as is for now. Besides, I already have the Japanese version anyway. I have to admit that this figure looks even better in person, the colors really are more striking and the painted eyes make a huge difference. Anyway, just thought I'd share my MP Optimus story, good luck to those you still looking.

Got a sealed case at 25% off. Gotta love having TRU store managers as friends.