Seibertron.com Energon Pub Forums

gavinfuzzy wrote:

Mykltron wrote:No exchanges? In my country that practice is illegal. It's the seller's legal responsibility to replace or refund faulty items. Gavin, I recommend you try anyway. Kick up a fuss. Maybe it's their policy just to stop people taking back empty boxes and replaced figures. MAYBE they'll do an exchange on faulty goods.

The no-refund TF policy began in 2007. When the movie came out. back then, there was a limit on 2 same TFs purchases per person (Yeah, that's when bumblebee was rare.)

Well, They are real strict with this, I have attempted and they won't take it back.

And no doubt sending it back to Hasbro will net you either a Tuner Mudflap or one of a thousand variations of deluxe Bee in exchange. Sad customer service. Very sad.

Add my MP HotRod to the casualties list, left arm just broke off randomly for no reason today. i was just sitting there playing Deus Ex when all of a sudden i heard something fall, look around and notice HotRod is without an arm. Had this figure for almost a year and barely even touched it and its already worse off than figures ive had my entire life. Doesnt hasbro test their products anymore? How could something like this get by them?