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MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby GuyIncognito » Tue Jul 09, 2013 3:33 pm

Mindmaster wrote:So... what exactly is going on? All I'm getting is that Toys "R" Us is cancelling orders for MP Soundwave and Acid Storm. :???:


Not quite. TRU accidentally put some up for "preorder" through their eBay site (after having already announced that they weren't taking preorders until the 18th) and didn't realize their mistake until people had already placed orders. Everyone is getting a refund.
Last edited by GuyIncognito on Tue Jul 09, 2013 3:37 pm, edited 1 time in total.
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby Mindmaster » Tue Jul 09, 2013 3:36 pm

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Weapon: Dark Saber Sword
GuyIncognito wrote:
Mindmaster wrote:So... what exactly is going on? All I'm getting is that Toys "R" Us is cancelling orders for MP Soundwave and Acid Storm. :???:


Not quite. TRU accidentally put some up for "preorder" through their eBay site and didn't realize their mistake until people had already placed orders. Everyone is getting a refund.


Ah, I see then.
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby mooncake623 » Tue Jul 09, 2013 3:44 pm

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They refunded my botshot shockwave that I got with acidstorm for the free shipping...lol wtf? whaaaaaaever =;
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby Eagleblaster » Tue Jul 09, 2013 4:18 pm

I'm really leaning towards trying to get a tru soundwave on that what it seems like special nite. I'm starting to get the feeling that everybody wants in on this toy. And I have to have what the ppl want.
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby datguy86 » Tue Jul 09, 2013 4:44 pm

Motto: "SHEEAGH!"
My Acid Storm was refunded as well, but for other reasons:

"ToysRUs (support.ebay@toysrus.com) has issued a full refund for your payment.
Temporary Hold Information: A temporary hold has been placed on funds that were returned to your account because you used Instant Transfer to fund the original payment. The funds from this payment cannot be released until they have arrived from your bank account, which usually takes 3-4 business days.



----------------------------------------------------------------
Original payment details:
----------------------------------------------------------------

Date payment sent: Jul 9, 2013
Amount: $86.98 USD


Thanks,

PayPal"

Never had a problem with instant payments before. Oh well.
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby Bouncy X » Tue Jul 09, 2013 4:51 pm

they even completely removed the listing from their website.

i had the page bookmarked so i didnt forget to try and get it on the 18th but when i checked tonight, got an error that the page doesnt exist.
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby Autobot032 » Tue Jul 09, 2013 5:12 pm

Weapon: Switch Blade Tail
Since it wasn't included in the edited news article, here are the SKN's again, so you can find both products:

Soundwave: 204083
Acid Storm: 203907

You can use this in store to have them find it in stock, find out when it's coming to the stores or if it's even on the truck.

And once the 18th comes, you can put those right in the search bar and be taken directly to their ordering pages on TRU.com

They might put the pages back up, or they may assign them new URLs to avoid any publicity attached to this mess, so the SKNs will be your best bet to find them in store and online.

Good luck, folks!
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby MenaceRX » Tue Jul 09, 2013 5:29 pm

To me it seems like a TRU employee trying to scam customers, it clearly states they can not sell them until the 18th just like Metroplex couldn't go up until a certain date for pre-order yet they put it up anyway. This kind of crap pisses me off to no end, again something a lot of people want and someone I am sure somewhere was trying to take advantage of that. The Soundwave is a great deal, only thing I am interested in, and if I cant get one I wont be paying the ridiculous mark-up that will follow with scalping. So I hope TRU actually releases them on time as promised in the correct way.
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby bouncer » Tue Jul 09, 2013 5:54 pm

Looks like I'll be making a trip to Toys R Us on the 18th. Hopefully my store has a few in stock.
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby omega666 » Tue Jul 09, 2013 6:59 pm

It's MP-10 all over again. Watch them jack up the prices.
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby jamesbenjamin » Tue Jul 09, 2013 7:01 pm

I don't think it was a "scam" it was just a mistake. People theorized on TFW that they run a script to put everything on the webtsite on eBay, and these items were added that way to the eBay store. It happened with ALL the SDCC toys (MLP, World War Z figures, etc) so it wasn't just TFs. They were all cancelled, you can see all the negatives on their feedback.

So it was an annoying mistake, especially if someone has $200 tied up in paypal, but they'll be available in just over a week, regardless.

Side note: I'm the "Benjamin" from VA! YAY internet fame! Before this everyone on TFW was freaking out about the possible time it might go up, and I was the only person to email them and ask. Ha. You're welcome, guys! =P
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby Autobot032 » Tue Jul 09, 2013 7:03 pm

Weapon: Switch Blade Tail
omega666 wrote:It's MP-10 all over again. Watch them jack up the prices.


MP-10 came out at $99.99 after the internet mess. It was a few weeks into retail sightings that they started raising the price. A lot of it had to do with TRU Times Square getting big money for it when no one else was, then they jacked it. Though people who complained and showed the stores the price on the shipping cases were able to get it brought down to $99 again, sans a few people.

Before it was all said and done, it went up to $150.00, I believe. So, Soundwave will be $119.99 at first, but I'd say about a month into it, it'll jump.

No need to worry just yet. I fully understand why, though.
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby HairyDawg » Tue Jul 09, 2013 7:29 pm

Was it really that hard to get MP-10? I had multiple opportunities to purchase him in store. Got one for me and one for my son. Kept thinking "man, these are more plentiful than people think". Then after about 3 weeks, POOF! Never to be seen at TRU again. First one was $99 straight up, second one I had to show the price on the box to get the $99 price.

Hoping for similar here.
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby Mindmaster » Tue Jul 09, 2013 7:36 pm

Motto: "For I have dipped my hands in muddied waters, and, withdrawing them, find 'tis better to be a commander than a common man!"
Weapon: Dark Saber Sword
HairyDawg wrote:Was it really that hard to get MP-10? I had multiple opportunities to purchase him in store. Got one for me and one for my son. Kept thinking "man, these are more plentiful than people think". Then after about 3 weeks, POOF! Never to be seen at TRU again. First one was $99 straight up, second one I had to show the price on the box to get the $99 price.

Hoping for similar here.


You were one lucky sonuvabitch, that's for sure. I never even seen MP-10 at my local Toys "R" Us.
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby NTESHFT » Tue Jul 09, 2013 8:00 pm

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MP 10 was restocked at my local TRU at least three times, and was out of stock within two weeks each time. I had already gotten one by then, so it didn't matter....

I'm really glad that i purchased the Takara Soundwave and cassettes......won't have to worry at all if i see the Hasbro version. I like the feeling of not having to mad dash to TRU every week to see if it made its way to the shelves......
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby Megatron Wolf » Tue Jul 09, 2013 8:01 pm

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great since that many people tried to preorder it this means ill never get one, goddamn store exclusives. And how much you want to bet half those orders were scalpers
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New message from Toysrus.com regarding SDCC exclusive purchases on eBay last night

Postby Seibertron » Tue Jul 09, 2013 8:40 pm

Motto: "Tell my tale to those who ask. Tell it truly; the ill deeds along with the good, and let me be judged accordingly. The rest ... is silence."
Weapon: Twin Shock-Concussion Missiles
Here's a quick update to the Toys R Us SDCC exclusives situation that has transpired in the past 24 hours with Masterpiece Soundwave and Acid Storm. I just received the following message from Toys R Us, which mentions their contractual obligations to the manufacturer. I'm assuming this is referring the fact that these toys all have a July 18th, 2013 "street date" to coincide with SDCC. While many of customers might be upset, it is important to keep in mind that mistakes happen. The toys are scheduled to be released next Thursday at San Diego Comic Con, on ToysRUs.com and apparently they will be available in stores as well.

Additional information about this situation can be found by viewing our news story from earlier today.

Toysrus.com wrote:Dear Ryan Yzquierdo,

We are very sorry to inform you that due to a contractual issue with the manufacturer, we are not able not able to fulfill your item purchased on eBay. Since we are not able to complete your Item #350829991790,360692640102 is being cancelled. We can certainly understand your disappointment and we are truly sorry for this unexpected occurrence.

Your loyalty is valued and we will work hard to ensure such a situation like this does not happen again in the future.

The item will be available for purchase on July 18th, and encourage you to purchase it at that time.

Should you have questions or before leaving feedback, please contact our Guest Services team at 866-909-3502 or use the following email: support.ebay@toysrus.com.

With our sincere apologies,

The Guest Services Team
Toysrus.com and Babiesrus.com on eBay
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby Antron » Tue Jul 09, 2013 9:31 pm

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the link on tru.com is gone now too.

www.toysrus.com/product/index.jsp?productId=19038126
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby Blackstreak » Wed Jul 10, 2013 3:57 am

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Apparently among those who were laid off a while ago was their editor/proofreader. #-o
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby Bouncy X » Wed Jul 10, 2013 4:44 am

the link is back at Toys R Us!!

i noticed it in my favorites but i also tried the one someone posted up there before me and it works too...so wheew!! :P

EDIT: hmmmm i just tried the link from work (i was home last night when i posted the above message) and now it doesnt work again...weeeird.
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby kaseycuyler » Wed Jul 10, 2013 11:38 am

Weapon: Electro-Sword
I find it funny how at first they told me they canceled due to being out of stock in their wearhouse...

Dear eastdrawingsen10rs,


Dear Eastdrawingsen10rs,

Thank you for contacting Toys "R" Us on eBay regarding the status of your order, Order #13357990.

We regret to inform you that we had to cancel your order due to our warehouse being out of stock.

We understand your interest in this item and suggest periodically checking back on the website for future availability. We are sorry we couldn't fulfill all of the items on your order and appreciate your interest in shopping with us.

If you need any further assistance, please feel free to respond to this email. Thank you again for contacting us. We value your business and look forward to serving you in the future!

Sincerely,

Adam
Guest Service Team
Toys "R" Us on eBay Support


From there I got another message saying it was the contract issue
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby Autobot032 » Wed Jul 10, 2013 11:55 am

Weapon: Switch Blade Tail
kaseycuyler wrote:I find it funny how at first they told me they canceled due to being out of stock in their wearhouse...

Dear eastdrawingsen10rs,


Dear Eastdrawingsen10rs,

Thank you for contacting Toys "R" Us on eBay regarding the status of your order, Order #13357990.

We regret to inform you that we had to cancel your order due to our warehouse being out of stock.

We understand your interest in this item and suggest periodically checking back on the website for future availability. We are sorry we couldn't fulfill all of the items on your order and appreciate your interest in shopping with us.

If you need any further assistance, please feel free to respond to this email. Thank you again for contacting us. We value your business and look forward to serving you in the future!

Sincerely,

Adam
Guest Service Team
Toys "R" Us on eBay Support


From there I got another message saying it was the contract issue


Nothing weird/funny about it. They are contractually obligated to release him on July 18th (one week from this Thursday) and cannot do so before then. And due to that street date, they do not have any in stock. It's not in the stores, warehouses or distribution centers. It's still in transit and locked away. I've confirmed this myself, several times. It won't be released to them until the night before (the 17th) or the morning of (the 18th). They were honest in what they told you.
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby JNYCE » Thu Jul 11, 2013 10:05 am

Has anyone got a charge back on their card? After the order and the refund i got charged today again? TRU was no help because they cannot view orders because their system is down.
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby Rated X » Thu Jul 11, 2013 12:35 pm

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Weapon: Saw-Edged Pincer
This is ******. Poor customer service to make the same people go back on line and re-order the same s**t. It's a god damn mass release, not some super special exclusive that needs a special release date. So who cares ? Somebody grab a TRU corporate guy and smack him across the face with wet towel :BANG_HEAD:
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Re: MP Soundwave and Acid Storm available for Pre-Order NOW on Ebay from TRU

Postby Rated X » Thu Jul 11, 2013 12:36 pm

Motto: ""Assumption is the mother of all screw ups.""
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Double post - computer froze
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