Slayershoop wrote: NatsumeRyu wrote:
Slayershoop wrote:I can understand all that, but that does not excuse the piss poor customer service from them, especially Tieger. Deleting simple questions about PC support on facebook, just to pretend that there are no problems is unacceptable. It's almost FunPub levels of bad.
I have absolutely no idea who "runs" the facebook page. considering it's like the website (transformersgame.com) and swaps to whatever is the "now" game, I'd venture to say that either Activision or Hasbro have hired someone/company who runs it. I highly doubt it's someone from High Moon.
I understand that you like HMS and WFC, hell, I loved WFC despite all of its problems. I'm not just saying it was only their FB, myself as well as others I have talked to tried to directly contact them, only to result in insulting emails in return. I'll give a bit of contrast here: I had SWTOR Collector's Edition on preorder through Best Buy, through an error on Best Buy's side, my order was cancelled. I gave them a call, they were terrible and said there was no way they could get my order back. I contacted Bioware, they apologized profusely, said, that unfortunately, they couldn't pull someone else's order to fulfill mine. They then offered a free upgrade to collector's edition on ME3. See the difference? I was one case, and a very specific one. HMS had a very broad problem that could have been solved with a patch and yet they ignored it and threw the PC customers to the side, hoping they would go away.
Hmm. Haven't heard about the insulting e-mails. Can you go on about that? I want to know.
I've never sent them an email or anything. I've never contacted them besides maybe saying hi at botcon. :/ I guess I like HMS. I like them as much as any other developer.
The only thing I'm defending is 1.) their response not to make a pc port and 2.) the fact that, unless someone knows HMS runs the TransformersGame facebook page, they probably don't do anything but send stuff to be posted.
I'm just saying...their response to not make a pc port doesn't have to be due to poor PR. I know the pc community who played/liked WfC is probably heavily disappointed. But if High Moon thinks they'll make a better game, albeit only on two console platforms, that's their choice to get quality over quantity (look at the first movie game). Yes, they're not going to have the PC sales to make money off of. But, if they can make their game better than the last one, and feel that sacrificing the PC port is the way to get that budgeted time/effort/money in, then they're hoping to reach more of those two consoles which they are still selling to, to hopefully not only get those sales, to make up for the lack of pc sales (which, unfortunately, I don't believe, at this time, they will do), but also make more on the probable successive dlc, and, if they're aiming really high (again, don't think they'll get it based on what we've seen so far) extra sales from goty editions. But hey, maybe not doing the pc port is going to give them that extra manpower to do something extraordinary (I wonder how much they're devoting to the mp customization aspect) and get aforementioned extra sales. I don't know. But HM thinks it's in their best interests, one way or another.
At least the PC gamers have TF:U to look forward to (depending on if you're looking forward to it).
lastly...something's that's been nagging at me to type out, but I think I'm beating a dead horse (:P): Would the pc community like another game like wfc, with the same experience as what they got from wfc? On a base note, that's what it sounds like Tieg said. Basically, "We did what we could with the last game, and we can't devote anymore to it than we did(it's not getting any better: no dlc, etc.). We think that, based on that, we should just put our manpower all into the two console platforms to get a better product/more bang for yours and our buck." ???