Seibertron.com Energon Pub Forums

Uh, hey Pete? That hole you're digging, it's getting pretty deep.

Oh hey I still have not received an e-mail for the Over-Run I paid for in full before my card number was used by some jacka** down in Florida to buy a soda.

DoubleOScorpio wrote:I've been lurking for a long time, but I had to comment on this. I did not buy SG Drift, but I am still appalled and infuriated at the response given by Pete. This makes me want to quit the club on principle. This is like dealing with the Post Office...they make you feel like it is your privilege to do business with them.

I expect to be treated with the proper respect of someone who is a paying customer. Responses such as this make me feel like FunPub is a mickey mouse operation that is in over its head. If this was the only thing that had happened in recent months, it'd be one thing. This, coupled with the bungled handling of the sale of these figures in the first place, and then the credit card fiasco, is just too much.

I know that Ryan said that he's talked to Hasbro about some of these issues, and I sincerely hope that they listen. I don't want to see Botcon go away, or lose the opportunity to expand my collection with great additions. However, I don't know much more of the blase attitude I can stand before I just say "enough" and look for other places to put my money.

After the Piranacons sold out in like 20 minutes and any club member not being camped out on the computer lost out I did give up on them. Until the situation gets better I will not give them more of my money directly. I'll just get what I want off ebay, it seems to be more secure that way too.

A swapping booth at Botcon ??? Swap 50 cent pieces of plastic ??? Are you f**kin serious ???

Im trying to figure out why it's so hard to order a batch of 1500 gun sets that probally cost 50 cents each to make and $3.00 each to mail to club members ??? If you do the math, it comes out to $5,250 (about the price of a used car)

Yes it's an expensive mistake that might cost Funpub 25 percent of their profit on Drift figures. But considering all the profit they make on Runabout, T-shirts, memberships, and Botcon packages, I dont think they would miss a penny.

By now they should know that Transformers fans are ultra picky and whine over any petty s**t. And this is the market Funpub chose to be in. So they need to provide good customer service and fix any mistake that outsourced workers they contracted might have made.

F**k it, half of my "Hasbro guns" get replaced by 3rd party guns anyway...

Dyn@mo wrote:

What are the benefits of being in the club?

You get 6 issues of their Little comic/ info magazine, A free figure and a discount on your botcon package ( if you go, not sure about Iacon package). The latter of which is why I joined. The free figure is cool and all but the exclusives are starting to be a pain in the a@@, this thread outlines the latest problems the club has had..

I got the correct guns (thankfully), though the red paint on the front of one of my Overrun's (I got 2, one for bot mode, one for car mode) is pretty messed up, thankfully the other is fine so the messed up one is the one I'm using for bot mode.

I am getting really frustrated with the club. If I had gotten the incorrect guns, I too would be very angry. It astounds me that these vastly over-priced 'official' products have QC issues that don't get fixed while the vastly over-priced 'non-official' products which have QC issues (Hercules) DO get fixed, and free of charge no less (customers who bought all the figures got all the fixes, otherwise you could email TFC and they'd ship you the replacement parts alone for FREE!).

I get that it costs money to do what they do, but they are representing Hasbro for their most devoted fan base. If they screw up time and time again and brush us off all the time when they make mistakes because they're too cheap to make certain things are done properly because they're too busy lining their f**king pockets with the thousands of dollars we give them each year for the membership, exclusives, Botcon and all the other stuff that they do then that is simply UNACCEPTABLE, period.

Hasbro is a big company, but Transformers are their bread and butter, and if they keep pissing on the fandom that are the biggest supporters of their most profitable property, then they're cutting off their own heads. If Funpub won't fix it themselves, then Hasbro needs to step in themselves and make things right and then turn around and hold some of the folks at Funpub responsible for all of the very amateur mistakes that have been made, especially recently.

gavinfuzzy wrote:

Mkall wrote:I don't buy this, I really don't.

Some Drifts came with opposite guns, and others did not. That means there were both guns made and produced. So why weren't both guns placed in the figure?

Something went wrong on the assembly line and Fun Pub's trying to sidestep it.

Both guns look similar. Chances are, workers were told to put 2 guns into the box, and not told of a left/right gun. If the worker grabbed a left and right gun, your drift would be fine. However, most probably ended up picking the same gun, and FP's not going to bother making new guns so that everybody gets a left and right one.

Oh I'm not stupid, I know how it happened, but it should not have happened. I paid 60 bucks for top quality 'adult collectible' figure. This is not the epitomy of the term. I don't care where the problem took place, I care that it took place in the first place.

WOW, FunPub is having a bad year...and it's only February.

Dyn@mo wrote:

Counterpunch wrote:

JelZe GoldRabbit wrote:

Counterpunch wrote:I'm really disappointed in everyone who does not think this is a problem or who is apologizing for the Club.

Seriously, this isn't a $10 Wal Mart purchase.

This is a $60 collector's toy. When you pay for that kind of merchandise, complaining when you get incorrect parts, no matter how small the issue, is completely justified.

A collector's figure it may be, but it is still made using the same facilities and same procedures as that $10 Walmart purchase, if one discounts the new heads and accessories. So expecting anything more high end out of it than a regular retail figure is a bit unrealistic, wouldn't you say? Especially since they're equally prone to errors.

No, I absolutely would not say.

I'd also add that at this price and in this market, the only answer that should be given to quality problems is, "We sincerely apologize. We will get that fixed immediately."

You should want better for yourself.

What would happen if the fandom united and boycotted FP and Botcon?

Skip Botcon for a year, people. Create your own, local TF celebration. Refuse to buy the sh*tty expensive repaints.
Save some money...send the company a message.

Its criminal how Botcon and FPub is treating the fans. Next year everyone should boycott botcon and the collectors club. from what I have seen over the past few years I have not intention of giving them any of my hard earned money or the opportunity to steal from me by having someone that is probably working for them use my credit to his own financial means...screw TCC and Botcon...come up to Canada to TFCON...they are not affiliated or owned by hasbro and they have great exclusives....and they wont steal from you. BOOO to Fun Pub, man up or quit!