
Moderators: robofreak, Counterpunch, Supreme Convoy, Cyber Bishop

This appears to be a running issue with the factory. Since the guns are not actually suppose to come with the Drift mold (at retail) it looks like many toys, if not all, just received whichever two guns were selected when they were packed out. I understand that it is a technicality, but all we said was he would come with two guns. While we would have thought they would have come with a left and right gun, the factory did not seem to think it was necessary, and these are how these were packed out...
So, to clarify, we are not changing how the toy was intended. The toy was intended to have two swords which can be stored in the doors and two additional guns included as additional accessories, and ones that were never meant to come with this mold.
All that said, after all the product is shipped out and all figure defects (missing arms, broken pieces on the figure) are addressed, we may be able to come back to this depending on how many issues are out there. The easiest solution may be for people to bring to BotCon and exchange there. Perhaps we designate a Drift gun swap at the info booth.
For now though, we can't take any exchanges...

Seibertron wrote:Earlier this morning, I received an answer back from Pete at the Transformers Collectors' Club who clarified my questions about the "mix-up" with the gun/weapon accessories included with Shattered Glass Drift. Here's what he had to say:Hi Ryan...
This appears to be a running issue with the factory. Since the guns are not actually suppose to come with the Drift mold (at retail) it looks like many toys, if not all, just received whichever two guns were selected when they were packed out. I understand that it is a technicality, but all we said was he would come with two guns. While we would have thought they would have come with a left and right gun, the factory did not seem to think it was necessary, and these are how these were packed out...
So, to clarify, we are not changing how the toy was intended. The toy was intended to have two swords which can be stored in the doors and two additional guns included as additional accessories, and ones that were never meant to come with this mold.
All that said, after all the product is shipped out and all figure defects (missing arms, broken pieces on the figure) are addressed, we may be able to come back to this depending on how many issues are out there. The easiest solution may be for people to bring to BotCon and exchange there. Perhaps we designate a Drift gun swap at the info booth.
For now though, we can't take any exchanges...
Best!
Pete
Rated X wrote:The colors look good. Now hopefully somebody makes a robot head for him. Im just not feeling him as an astronaunt Ken doll.
Geekee1 wrote:Somebody needs to pick Pete up by his tube socks and super wedgie him.
Return to Transformers Toys Forum
robofreak, Counterpunch, Supreme Convoy, Cyber Bishop
Users browsing this forum: No registered users and 7 guests