Transformers Ultimate Fansite
Submit News Contact Us Translate Sign in Join

Quality control issues with SG Drift from Transformers Collectors' Club

Feel free to discuss anything about any of the thousands of Transformer toys here. Anything from Generation 1 all the way to the soon to be released, the never to be released or the hope to be released is fair game! Want to show off your stuff? Please post your's and see others in the Transformers Collections Forum.

Moderators: robofreak, Counterpunch, Supreme Convoy, Cyber Bishop

Quality control issues with SG Drift from Transformers Collectors' Club

Postby Seibertron » Fri Feb 24, 2012 8:05 pm

Motto: "Tell my tale to those who ask. Tell it truly; the ill deeds along with the good, and let me be judged accordingly. The rest ... is silence."
Weapon: Twin Shock-Concussion Missiles
Apparently some people have two of the same fists on their Drift and two of the same guns, instead of a left and a right one. The fists were fine on mine, however I have two of the same guns. Anyone interested in swapping with me if you have the opposite guns? I'm looking for a Drift gun that looks like the one from Generations Blurr pictured below.

Image
Image

Current Want List: Beast Wars Returns Strika, Sixknight (stickers or replacement), Browning, Dai Atlas, Guard City, Battle Gaia, Marlboro Wheeljack, and more!
User avatar
Seibertron
Site Owner
Posts: 22,215
News Credits: 588
Joined: Mon Sep 24, 2001 6:17 pm
Location: Chicago
Watch Seibertron on YouTube
Buy from Seibertron on eBay
Strength: 10
Intelligence: 9
Speed: 7
Endurance: 9
Rank: 10+
Courage: 8
Firepower: 5
Skill: 10+

Re: Quality control issues with SG Drift from Transformers Collectors' Club

Postby Seibertron » Sat Feb 25, 2012 11:14 am

Motto: "Tell my tale to those who ask. Tell it truly; the ill deeds along with the good, and let me be judged accordingly. The rest ... is silence."
Weapon: Twin Shock-Concussion Missiles
Earlier this morning, I received an answer back from Pete at the Transformers Collectors' Club who clarified my questions about the "mix-up" with the gun/weapon accessories included with Shattered Glass Drift. Here's what he had to say:

This appears to be a running issue with the factory. Since the guns are not actually suppose to come with the Drift mold (at retail) it looks like many toys, if not all, just received whichever two guns were selected when they were packed out. I understand that it is a technicality, but all we said was he would come with two guns. While we would have thought they would have come with a left and right gun, the factory did not seem to think it was necessary, and these are how these were packed out...

So, to clarify, we are not changing how the toy was intended. The toy was intended to have two swords which can be stored in the doors and two additional guns included as additional accessories, and ones that were never meant to come with this mold.

All that said, after all the product is shipped out and all figure defects (missing arms, broken pieces on the figure) are addressed, we may be able to come back to this depending on how many issues are out there. The easiest solution may be for people to bring to BotCon and exchange there. Perhaps we designate a Drift gun swap at the info booth.

For now though, we can't take any exchanges...


Image
Image

Current Want List: Beast Wars Returns Strika, Sixknight (stickers or replacement), Browning, Dai Atlas, Guard City, Battle Gaia, Marlboro Wheeljack, and more!
User avatar
Seibertron
Site Owner
Posts: 22,215
News Credits: 588
Joined: Mon Sep 24, 2001 6:17 pm
Location: Chicago
Watch Seibertron on YouTube
Buy from Seibertron on eBay
Strength: 10
Intelligence: 9
Speed: 7
Endurance: 9
Rank: 10+
Courage: 8
Firepower: 5
Skill: 10+

Re: Quality control issues with SG Drift from Transformers Collectors' Club

Postby Delicon » Sat Feb 25, 2012 11:18 am

Motto: "Seibertron.com: Other sites lack the meat!"
Weapon: Battle Blades
Seibertron wrote:Earlier this morning, I received an answer back from Pete at the Transformers Collectors' Club who clarified my questions about the "mix-up" with the gun/weapon accessories included with Shattered Glass Drift. Here's what he had to say:

Hi Ryan...

This appears to be a running issue with the factory. Since the guns are not actually suppose to come with the Drift mold (at retail) it looks like many toys, if not all, just received whichever two guns were selected when they were packed out. I understand that it is a technicality, but all we said was he would come with two guns. While we would have thought they would have come with a left and right gun, the factory did not seem to think it was necessary, and these are how these were packed out...

So, to clarify, we are not changing how the toy was intended. The toy was intended to have two swords which can be stored in the doors and two additional guns included as additional accessories, and ones that were never meant to come with this mold.

All that said, after all the product is shipped out and all figure defects (missing arms, broken pieces on the figure) are addressed, we may be able to come back to this depending on how many issues are out there. The easiest solution may be for people to bring to BotCon and exchange there. Perhaps we designate a Drift gun swap at the info booth.

For now though, we can't take any exchanges...

Best!

Pete


Image


I'll translate - this like all problems people report to us, are really not our fault. However, if you come to BotCon and spend even more with us, we MAY be willing to help you.
Image

Rated X wrote:The colors look good. Now hopefully somebody makes a robot head for him. Im just not feeling him as an astronaunt Ken doll.

Geekee1 wrote:Somebody needs to pick Pete up by his tube socks and super wedgie him.
Delicon
Gestalt
Posts: 2,335
News Credits: 15
Joined: Wed Feb 27, 2008 9:13 pm
Location: Harleysville, PA (Philly Burbs)
Buy from Delicon on eBay
Strength: 3
Intelligence: 9
Speed: 5
Endurance: 9
Rank: 8
Courage: 8
Firepower: 2
Skill: 8

Re: Quality control issues with SG Drift from Transformers Collectors' Club

Postby joevill » Sat Feb 25, 2012 11:32 am

Motto: "For Seibertron!"
Weapon: Sword
What a **** joke. BotFail 2012
Image
When eating planets alone isn't enough to satisfy the Chaos Bringer's hunger, Unicron comes to Earth to fill up on McDonald's. McDonald's golden arches will light our darkest hour (when the Chaos Bringer would not share) by clogging his arteries, raising his blood pressure, and giving him diabetes.
User avatar
joevill
Combiner
Posts: 497
News Credits: 5
Joined: Mon Jun 16, 2008 12:09 pm
Location: Apple Valley, CA
Watch joevill on YouTube
Strength: 5
Intelligence: 5
Speed: 5
Endurance: 5
Rank: 5
Courage: 5
Firepower: 5
Skill: 5

Re: Quality control issues with SG Drift from Transformers Collectors' Club

Postby mattwhite924 » Sat Feb 25, 2012 11:38 am

Well, I didn't plan on ever storing the guns in the doors, so it's not that big a deal for me. But for them to try to pass the buck like that is really annoying, and the whole "we might fix it at Botcon" thing is bad as well. I can't make it to this Botcon, so if the guns did bother me then, oh well, I guess I'm just stuck with them.
User avatar
mattwhite924
Minibot
Posts: 137
News Credits: 1
Joined: Tue Jan 10, 2012 12:04 am

Re: Quality control issues with SG Drift from Transformers Collectors' Club

Postby gavinfuzzy » Sat Feb 25, 2012 11:39 am

Motto: "Secrets are the foundations of success"
Weapon: Sub-Machine Gun
Well, that just shows how much of a d*ck TFCC can be. I know he comes with 2 guns, but it was obviously meant to come with a left and right. #-o

Its like saying we sell figures, but never said the toy would come with a left and right fist, it can come with 2 left fists for all the sh*t we give.

Oh well, what can you expect from a company who indirectly caused fraudulent activity on your credit card.

Image
Own an iOS/ Android device?
Want some spare cash on Amazon/iTunes/Paypal?


Swindle some apps that will do that for you!

(Visit these links on your mobile)
Freemyapps: http://tinyurl.com/swindlefreemyapps
Featurepoints: http://www.featurepoints.com (Use referral code MRTG2X)

No really, these apps actually work. Get cash for just downloading other sponsored games.

Add me as a friend on facebook ---> http://www.facebook.com/gavinlimkj
User avatar
gavinfuzzy
Godmaster
Posts: 1,728
News Credits: 8
Joined: Tue Jun 09, 2009 11:14 pm
Location: Singapore
Watch gavinfuzzy on YouTube
Strength: 8
Intelligence: 10
Speed: 6
Endurance: 6
Rank: 8
Courage: 8
Firepower: 7
Skill: 7

Re: Quality control issues with SG Drift from Transformers Collectors' Club

Postby AutobotCliffjumper » Sat Feb 25, 2012 11:42 am

Motto: ""Let's bust some Decepti-Chops!""
Weapon: High-Energy Particle Beam Rifle
Hmm...it appears that the entire TFCC is facing all sorts of "running issues".
User avatar
AutobotCliffjumper
Minibot
Posts: 119
Joined: Sat Apr 16, 2011 1:49 am
Strength: 8
Intelligence: 10
Speed: 5
Endurance: 8
Rank: 9
Courage: 7
Firepower: 7
Skill: 8

Re: Quality control issues with SG Drift from Transformers Collectors' Club

Postby Mkall » Sat Feb 25, 2012 11:42 am

Weapon: Twin Sonic Cannons
I don't buy this, I really don't.

Some Drifts came with opposite guns, and others did not. That means there were both guns made and produced. So why weren't both guns placed in the figure?

Something went wrong on the assembly line and Fun Pub's trying to sidestep it.
Image

My Collection! Updated April 21, 2013
User avatar
Mkall
God Of Transformers
Posts: 12,762
News Credits: 32
Joined: Sat Sep 27, 2003 7:50 pm
Strength: 7
Intelligence: 8
Speed: 6
Endurance: 6
Rank: 8
Courage: 8
Firepower: 6
Skill: 10

Re: Quality control issues with SG Drift from Transformers Collectors' Club

Postby Sodan-1 » Sat Feb 25, 2012 11:43 am

Motto: "Motive is a universal weakness."
In other words, they don't really give a crap.

I'm pretty p!ssed at this news and I'm not even a member. With all these issues I'm surprised anyone is. Could you imagine if TFC's response to Heavy Labor's hip issue was "Yeah, we showed you the hips could hold Hercules up, but we never said they'd last long enough for you to get the rest of the set."

It's just plain wrong.
Sodan-1
Godmaster
Posts: 1,696
News Credits: 1
Joined: Sat Apr 25, 2009 12:35 pm
Location: Right where you'd least expect me to be.

Re: Quality control issues with SG Drift from Transformers Collectors' Club

Postby JelZe GoldRabbit » Sat Feb 25, 2012 11:49 am

Motto: "The only good is knowledge, and the only evil is ignorance."
*sighs* Will the whiners here please stop for a sec, and read what I have to say?

Look, the club messed up with SG Drift. Fine, but the mistake could not be foreseen. In fact, now that I really think about and after studying my Gen. Blurr's guns up close, sorry for saying this but it's a petty thing. The guns are pretty much identical except for the tabs on either side which are used with Blurr's sniper rifle.
Since SG Drift does not have that rifle, and the smaller guns are not mentioned in the Gen. Drift assembly instructions, I'd say Fun Pub deserves some slack. I'm not saying they're completely free of guilt, just saying they're getting more thrown to them than they actually deserve.
Sending the figures back would be a logistic nightmare if you must know. Not only would they be swamped with defective figures, searching out which gun goes where, who'd want to do that, and who'd have the time? Not enough guns? A new run for the guns alone would not be worth it, big time, so I doubt Hasbro would even consider that.

The solution they provided is pretty reasonable given the circumstances, but for those who can't come it poses a problem. My suggestion? Start a thread, maybe in the B/S/T forums, where people with two of the same guns can meet and trade. Simple, no real hassle, everybody happy.
Top 5 Priorities:

1) BW Neo X-7 Elphaorpha
2) BW II VS-18 Powerhug vs. Autocrusher
3) Universe 2003 Night Slash Cheetor
4) RiD Landfill (regular, not the yellow)
5) BW Convobat (red) & Megalligator (purple)

Also looking for any clear Arms Microns, like Shadow (Gora & R.A.), Hellflame and Shining (O.P. and R.A.).

Preparing to move to the US!

- JelZe GoldRabbit =:3
User avatar
JelZe GoldRabbit
God Of Transformers
Posts: 12,224
News Credits: 18
Joined: Thu Feb 17, 2005 6:45 am
Location: Delft, the Netherlands; McKinney, Texas, USA
Strength: 5
Intelligence: 9
Speed: 8
Endurance: 7
Rank: 1
Courage: 6
Skill: 5

Next

Return to Transformers Toys Forum

robofreak, Counterpunch, Supreme Convoy, Cyber Bishop

Users browsing this forum: No registered users and 7 guests

Twincast / Podcast #68
Twincast / Podcast #68:
"ReChrome"
MP3 · iTunes · RSS · View · Discuss · Ask
Posted: Thursday, May 16th, 2013