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Re: Seibertron.com Problem Reporting Thread

PostPosted: Fri Apr 12, 2013 2:14 pm
by Seibertron
VioMeTriX wrote:well its good to see you love dinobot as i do.

im on windows 7 64 bit with the latest updaes.
using IE9 and firefox 10


My Humble Rig:

Asus Crosshair V Formula-Z mobo
AMD F-8350 CPU @ 5.2 Ghz
16 GB DDR3 Ram
X2 EVGA GTX 660 TI 2GB SLI Overclocked
(sli off for this game)
Intel SSD
x2 Western Digital Black 1TB HDD
Thermaltake MK-1 Chaser Full Tower Case


BTW i had this issue on my previous computer, and my son has it on his... im begining to believe it may be a network issue in my area.


Nice system, VioMeTriX. :D

We could eliminate if it's a Network issue by running a ping via a command prompt. Do you know how to do that? If so, please paste the results so that I can see if it is a network issue.

If not, here's how ... Bring up a "run" command by doing Windows + R, then type in cmd to bring up a command prompt, then type ping www.seibertron.com. Click on the top left icon of the command prompt to bring up the menu, select Edit, then select Mark to select the ping's results. Hit the enter key to copy the text or go back to the Edit menu and select copy. Paste the results here in this topic so that I can see if it's a network issue.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Fri Apr 12, 2013 2:57 pm
by VioMeTriX
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights rese

C:\Users\***************>ping http://www.seibertron.com

Pinging seibertron.com [74.208.226.11] with 32 bytes of da
Reply from 74.208.226.11: bytes=32 time=66ms TTL=45
Reply from 74.208.226.11: bytes=32 time=66ms TTL=45
Reply from 74.208.226.11: bytes=32 time=66ms TTL=45
Reply from 74.208.226.11: bytes=32 time=67ms TTL=45

Ping statistics for 74.208.226.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 66ms, Maximum = 67ms, Average = 66ms

btw i am a computer tech... but to a novice you explained the steps very well

Re: Seibertron.com Problem Reporting Thread

PostPosted: Fri Apr 12, 2013 4:39 pm
by Seibertron
VioMeTriX wrote:Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights rese

C:\Users\***************>ping http://www.seibertron.com

Pinging seibertron.com [74.208.226.11] with 32 bytes of da
Reply from 74.208.226.11: bytes=32 time=66ms TTL=45
Reply from 74.208.226.11: bytes=32 time=66ms TTL=45
Reply from 74.208.226.11: bytes=32 time=66ms TTL=45
Reply from 74.208.226.11: bytes=32 time=67ms TTL=45

Ping statistics for 74.208.226.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 66ms, Maximum = 67ms, Average = 66ms

btw i am a computer tech... but to a novice you explained the steps very well


The pings look good and are about the same as what I have. I wonder if it's something with IE9. I'll have to see if my wife's computer has an issue with it.

By the way, do you have IE's compatibility mode disabled for Seibertron.com? If not, it should be disabled.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Fri Apr 12, 2013 4:45 pm
by VioMeTriX
i checked and no its not in compatibility mode for any sites. i dont want you all going crazy over this issue, i just open things in new window so i dont worry about the back button. though i do appreciate the effort, was hoping it was a simple fix.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Fri Apr 12, 2013 5:07 pm
by Seibertron
VioMeTriX wrote:i checked and no its not in compatibility mode for any sites. i dont want you all going crazy over this issue, i just open things in new window so i dont worry about the back button. though i do appreciate the effort, was hoping it was a simple fix.


Don't worry about it. It's something I want to look into especially since you said it happens on multiple machines in your household. I'm assuming other users are experiencing the same problem but you're the only one to let us know you are having difficulties. I just need to find a computer in my house that still has IE9 and/or Windows XP.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Fri Apr 12, 2013 5:16 pm
by VioMeTriX
Seibertron wrote:
VioMeTriX wrote:i checked and no its not in compatibility mode for any sites. i dont want you all going crazy over this issue, i just open things in new window so i dont worry about the back button. though i do appreciate the effort, was hoping it was a simple fix.


Don't worry about it. It's something I want to look into especially since you said it happens on multiple machines in your household. I'm assuming other users are experiencing the same problem but you're the only one to let us know you are having difficulties. I just need to find a computer in my house that still has IE9 and/or Windows XP.



im not using win xp... i had ie 10 but it actually made some programs not work so i went back to ie9 and problems solved. i am going to give google chrome a try and access the site from my neighbor across the street so i can give you some conclusive information...

Re: Seibertron.com Problem Reporting Thread

PostPosted: Fri Apr 12, 2013 6:10 pm
by Burn
VioMeTriX wrote:i had ie 10 but it actually made some programs not work so i went back to ie9 and problems solved.


I put IE10 on my Windows 7 laptop and IE would run and then crash.

Turns out I had to update my graphics card driver.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Fri Apr 12, 2013 6:17 pm
by VioMeTriX
Burn wrote:
VioMeTriX wrote:i had ie 10 but it actually made some programs not work so i went back to ie9 and problems solved.


I put IE10 on my Windows 7 laptop and IE would run and then crash.

Turns out I had to update my graphics card driver.



Im a heavy gamer as well as a pc tech / network administrator, all my stuff is always up to date... but i have had new drivers and programs (IE10) that have been buggy. IE 10 will be getting a patch next wednesday that will fix most of the problems users have. ill reinstall it then. also i tried google chrome, same issue, went to neighbors and tried the site from there... still slow on the back button.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Fri Apr 12, 2013 7:22 pm
by Seibertron
VioMeTriX wrote:
Burn wrote:
VioMeTriX wrote:i had ie 10 but it actually made some programs not work so i went back to ie9 and problems solved.


I put IE10 on my Windows 7 laptop and IE would run and then crash.

Turns out I had to update my graphics card driver.



Im a heavy gamer as well as a pc tech / network administrator, all my stuff is always up to date... but i have had new drivers and programs (IE10) that have been buggy. IE 10 will be getting a patch next wednesday that will fix most of the problems users have. ill reinstall it then. also i tried google chrome, same issue, went to neighbors and tried the site from there... still slow on the back button.


I use Chrome as my primary browser and don't have any issues. Can you explain the problem that you are experiencing a little further? When I click the back button, it almost immediately goes back to the previous page.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Fri Apr 12, 2013 8:28 pm
by Burn
While I'm no expert compared to you two, could it be a caching issue?
-edit-
Nevermind, forgot he was having trouble with other machines as well.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Fri Apr 12, 2013 9:04 pm
by VioMeTriX
i just happened to check my routers settings to find out they have all been wiped and reset... after much work everything seems smooth. though hitting the back button isnt instant, its much faster.... i think some of the lag i am getting is from the file server i host. but things seem much better off. i will tweak it later.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Fri Apr 12, 2013 9:39 pm
by Seibertron
VioMeTriX wrote:i just happened to check my routers settings to find out they have all been wiped and reset... after much work everything seems smooth. though hitting the back button isnt instant, its much faster.... i think some of the lag i am getting is from the file server i host. but things seem much better off. i will tweak it later.


There are a few things that I do with the site's styling that make older browsers crash or run slow, though those problems don't seem to affect IE8, IE9 and IE10. The transparency of the site's dropdown menus at the top of the page can make older browsers act wonky as well as the subtle gradient that goes over the main content area's background and the gradient that is in the footer. These would be the first things that I would investigate to make sure that I've got those CSS classes setup properly, but they've been that way for the past 2 or 3 years so it shouldn't be a new problem.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Tue May 07, 2013 2:08 am
by Ravage XK
In my original post in this thread g1-galvatron-in-dr-who-t94327.php I used the word "kit-chen" (without the hyphen), but when the post is published it is changed to "place to cook food". Though when I click edit it remains as kit-chen.

Thought that maybe it was Firefox but checked and Chrome does the same.

Anyone know why?

Re: Seibertron.com Problem Reporting Thread

PostPosted: Tue May 07, 2013 2:59 am
by Burn
It's part of the spam filter. That particular word was added as we were getting a number of spambots that were advertising for them.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Tue May 07, 2013 3:03 am
by Ravage XK
Burn wrote:It's part of the spam filter. That particular word was added as we were getting a number of spambots that were advertising for them.


Ahhhh, I was scratching my head in confusion for a while. Thanks.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Tue May 07, 2013 9:34 am
by -Kanrabat-
It seem that the auto-Emails that notify replies to the threads I posted is quite erratic. Sometime, I get the mails "late" but most of the times, I dont have them at all.

Is it a bug or I am doing something wrong?

Re: Seibertron.com Problem Reporting Thread

PostPosted: Tue May 07, 2013 12:47 pm
by sumowrestler
SQL ERROR [ mysql4 ]

Unknown column '$forum_id' in 'where clause' [1054]

An SQL error occurred while fetching this page. Please contact the Board Administrator if this problem persists.

I got this when I was trying to reply to Seib's latest test posts. Then I noticed it double posted my response to his thread. I refreshed the page after I got this message which probably caused the double posting.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Wed May 08, 2013 12:14 am
by Seibertron
sumowrestler wrote:SQL ERROR [ mysql4 ]

Unknown column '$forum_id' in 'where clause' [1054]

An SQL error occurred while fetching this page. Please contact the Board Administrator if this problem persists.

I got this when I was trying to reply to Seib's latest test posts. Then I noticed it double posted my response to his thread. I refreshed the page after I got this message which probably caused the double posting.


This problem was fixed earlier today. I was experiencing the same issues while testing the new code changes I implemented today. Thank you for letting me know though. I appreciate it. :D

Re: Seibertron.com Problem Reporting Thread

PostPosted: Wed May 08, 2013 12:18 am
by Seibertron
-Kanrabat- wrote:It seem that the auto-Emails that notify replies to the threads I posted is quite erratic. Sometime, I get the mails "late" but most of the times, I dont have them at all.

Is it a bug or I am doing something wrong?


Thanks to your post, I spent most of my day today rolling out a slew of changes which tackle this problem that has bothered me as well for the past 5 or 6 years.

Your specific issue seems to be a slightly different issue than the one that I resolved. It sounds like your email provider is blocking emails or marking them as SPAM. Any chance you can check your SPAM folder to see if that's the case?

Also, please let me know how you like the changes that I implemented in this news topic: http://www.seibertron.com/transformers/news/new-forum-and-news-section-features-to-help-members-engage-in-discussions-on-seibertron/27245/

Re: Seibertron.com Problem Reporting Thread

PostPosted: Wed May 08, 2013 1:28 pm
by Agamemnon
Okay, one minor issue after the subscription notification upgrade:

Previously, when I would be on a computer where I am not automatically logged into the forum, I would check my e-mail, click the link to the forum that was updated, then be able to log into the forums and go right to the new post.

Now, when I click the link, I am just taken to the first page of the thread. I can login, then go back to my e-mail, click the link and be sent where I want to go. So, once I'm logged in, everything is fine.

Is it possible to get a login screen when clicking on the e-mail link?

Thanks!

Re: Seibertron.com Problem Reporting Thread

PostPosted: Wed May 08, 2013 2:20 pm
by Seibertron
Agamemnon wrote:Okay, one minor issue after the subscription notification upgrade:

Previously, when I would be on a computer where I am not automatically logged into the forum, I would check my e-mail, click the link to the forum that was updated, then be able to log into the forums and go right to the new post.

Now, when I click the link, I am just taken to the first page of the thread. I can login, then go back to my e-mail, click the link and be sent where I want to go. So, once I'm logged in, everything is fine.

Is it possible to get a login screen when clicking on the e-mail link?

Thanks!


They new email notification uses a different link than the old notification used. I adjusted the new notification so that it would contain the old link and the new one ... that way you can use whichever you prefer. Let me know if the new changes work better for you or if it's too many choices. Thanks.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Wed May 08, 2013 2:31 pm
by Seibertron
Anyone else just get an email from the forums with the subject "No e-mail subject specified"?

Re: Seibertron.com Problem Reporting Thread

PostPosted: Wed May 08, 2013 3:04 pm
by ArmadaPrime
Seibertron wrote:Anyone else just get an email from the forums with the subject "No e-mail subject specified"?

Yes, and the email itself appears to be entirely blank

(edited because it appears I've forgotten basic typing/spelling...)

Re: Seibertron.com Problem Reporting Thread

PostPosted: Wed May 08, 2013 3:05 pm
by Ravage XK
I'm getting quite a few emails from threads that I no longer follow as well as the blank ones.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Wed May 08, 2013 3:07 pm
by Agamemnon
Seibertron wrote:Anyone else just get an email from the forums with the subject "No e-mail subject specified"?
Yes, and the notification e-mail from this thread came in blank too.

(P.S. Thanks for your work on this, Seibertron. I know programming can be frustrating at times.)