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TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby G1 Legacy » Fri Feb 24, 2012 7:41 pm

Motto: "Aw c'mon Hasbro! What can I say...I've been spoiled by 3rd party."
Weapon: Sniper Rifle
This seems like a typical P.R. spiel, all words and no real solution. But hey, atleast their owning up to it at this point instead of seemingly keeping their heads buried in the sand.

OK sooo, I need some advice guys (and gals): I was planning to get a TFCC membership this past month to get the Runamuck figure, but all this Credit Card ID theft stuff has REALLY scared the hell out of me, so I backed off to silently watch how all of this was gonna play out. With Botcon fast approaching I don't have time to deal with the hassle that would come along with having to re-set a card number etc. But I already missed out on the "Over-Run" pre-order figure and have been reduced to having to get it on the secondary market...I really don't wanna have to do that again with Runamuck so I'm having this internal struggle on whether or not to go ahead and risk joining TFCC, I mean isn't March 15 the deadline for the Runamuck figure? I don't know if I should risk it. Oh why oh why can't they just take Paypal? LOL

Thanks in advance gang!
:BOT:
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby LiKwid » Fri Feb 24, 2012 7:48 pm

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Hmmm..I think im gonna save my opinion and take the higher road and say..Thanks fun pub..



*moderate sarcasm... :BANG_HEAD:
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby AutobotCliffjumper » Fri Feb 24, 2012 7:51 pm

Motto: ""Let's bust some Decepti-Chops!""
Weapon: High-Energy Particle Beam Rifle
Looking forward to seeing, "We are sorry and for your trouble, we would like to send each one of you an TFCC exclusive Swindle-d!" lol
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby GetRightRobot » Fri Feb 24, 2012 8:19 pm

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Weapon: Neptune Sword
H O L Y S H * T

I can't believe it. Thank you. Thank you for being a stand up company and accepting responsibilities. And to do it on your volition. Without any outcry from innocent consumers or nothin! :APPLAUSE:
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Burn » Fri Feb 24, 2012 9:17 pm

G1 Legacy wrote:This seems like a typical P.R. spiel, all words and no real solution. But hey, atleast their owning up to it at this point instead of seemingly keeping their heads buried in the sand.

OK sooo, I need some advice guys (and gals): I was planning to get a TFCC membership this past month to get the Runamuck figure, but all this Credit Card ID theft stuff has REALLY scared the hell out of me, so I backed off to silently watch how all of this was gonna play out. With Botcon fast approaching I don't have time to deal with the hassle that would come along with having to re-set a card number etc. But I already missed out on the "Over-Run" pre-order figure and have been reduced to having to get it on the secondary market...I really don't wanna have to do that again with Runamuck so I'm having this internal struggle on whether or not to go ahead and risk joining TFCC, I mean isn't March 15 the deadline for the Runamuck figure? I don't know if I should risk it. Oh why oh why can't they just take Paypal? LOL

Thanks in advance gang!
:BOT:


Same boat. I went out and got a pre-paid credit card. They can only take whatever money is on it and I plan to only put on enough to cover expenses. So if it were to get hit they wouldn't get anything.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Rated X » Fri Feb 24, 2012 9:41 pm

Motto: ""Assumption is the mother of all screw ups.""
Weapon: Saw-Edged Pincer
G1 Legacy wrote:This seems like a typical P.R. spiel, all words and no real solution. But hey, atleast their owning up to it at this point instead of seemingly keeping their heads buried in the sand.

OK sooo, I need some advice guys (and gals): I was planning to get a TFCC membership this past month to get the Runamuck figure, but all this Credit Card ID theft stuff has REALLY scared the hell out of me, so I backed off to silently watch how all of this was gonna play out. With Botcon fast approaching I don't have time to deal with the hassle that would come along with having to re-set a card number etc. But I already missed out on the "Over-Run" pre-order figure and have been reduced to having to get it on the secondary market...I really don't wanna have to do that again with Runamuck so I'm having this internal struggle on whether or not to go ahead and risk joining TFCC, I mean isn't March 15 the deadline for the Runamuck figure? I don't know if I should risk it. Oh why oh why can't they just take Paypal? LOL

Thanks in advance gang!
:BOT:



Call the Funpub phone number and ask Angie if you can send a money order. Is she says yes, send it pronto. If she says no, youre outta gas buddy. If you are that paranoid, maybe you should just buy Runamuck on the secondary market and have peace of mind. Whats better, spending $100 on a figure or having $1000 worth of credit fraud ? Not trying to be harsh, but it's a no brainer.
Last edited by Rated X on Fri Feb 24, 2012 9:44 pm, edited 1 time in total.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Kibble » Fri Feb 24, 2012 9:43 pm

Motto: "Shut up and take my SQUEE!"
Weapon: No Weapon
Burn wrote:
G1 Legacy wrote:This seems like a typical P.R. spiel, all words and no real solution. But hey, atleast their owning up to it at this point instead of seemingly keeping their heads buried in the sand.

OK sooo, I need some advice guys (and gals): I was planning to get a TFCC membership this past month to get the Runamuck figure, but all this Credit Card ID theft stuff has REALLY scared the hell out of me, so I backed off to silently watch how all of this was gonna play out. With Botcon fast approaching I don't have time to deal with the hassle that would come along with having to re-set a card number etc. But I already missed out on the "Over-Run" pre-order figure and have been reduced to having to get it on the secondary market...I really don't wanna have to do that again with Runamuck so I'm having this internal struggle on whether or not to go ahead and risk joining TFCC, I mean isn't March 15 the deadline for the Runamuck figure? I don't know if I should risk it. Oh why oh why can't they just take Paypal? LOL

Thanks in advance gang!
:BOT:


Same boat. I went out and got a pre-paid credit card. They can only take whatever money is on it and I plan to only put on enough to cover expenses. So if it were to get hit they wouldn't get anything.


You could do that or it sounds like Paypal offers a similar deal where they offer a 'credit card' off your paypal account that you feed it money or something. I haven't looked too much into it, but I probably will in the not too distant future.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby G1 Legacy » Fri Feb 24, 2012 10:16 pm

Motto: "Aw c'mon Hasbro! What can I say...I've been spoiled by 3rd party."
Weapon: Sniper Rifle
Rated-X Wrote:
Whats better, spending $100 on a figure or having $1000 worth of credit fraud ? Not trying to be harsh, but it's a no brainer.


Oh, I totally agree. There was even a guy on ebay that was selling both togetheir in the box set, but he was still mailing them seperatly as they would be released, which left me thinking I would be a fool not to atleast look into getting the runamuck at cost first and then opting for the 'ol screwgie if that didn't work. LOL I guess what I was trying to ask was, is there anyone who is more familiar with this situation or has their ear along the track/rail that might be able to say one way or the other if they thought TFCC is safe to deal with now...and the answer I'm getting from everyones mood seems to be NAY. But I trust your input "X". No "counterpunch" required here.

Burn wrote:
Same boat. I went out and got a pre-paid credit card.



Kibble wrote:
Paypal offers a similar deal where they offer a 'credit card' off your paypal account that you feed it money or something. I haven't looked too much into it, but I probably will in the not too distant future.


I think this or a pre-paid card in general is a great idea. And is probobly the way I'll go next week. I think I can pick one up at Wal-Mart (even though I try to go there as little as possible). Thanks again for everyone's input.

Anyway, I hope TFCC can get this resolved to everyones satisfaction soon.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby autobot_goldbug » Fri Feb 24, 2012 10:42 pm

I heard right now they can't process any credit cards.

Anyway a virtual credit card would be a good option.
http://www.washingtonpost.com/wp-dyn/co ... 01679.html
Paypal isn't any safer.
Last edited by autobot_goldbug on Fri Feb 24, 2012 11:46 pm, edited 1 time in total.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Megatron Wolf » Fri Feb 24, 2012 11:08 pm

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Weapon: Saber Blade
why dont they just say "sorry you guys got screwed over we're looking into it and good luck fixing your cards" instead of dishing out the same PR bullshit everyone else does
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby metaphorge » Sat Feb 25, 2012 12:37 am

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Weapon: High Energy MASER Cannons
I'm hoping that this is fixed before the renew-to-get-Runamuck deadline passes, or if not they extend the deadline. It wuld suck for people to miss the free figure because of someone else's weak security.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Primacron's Little Helper » Sat Feb 25, 2012 8:11 am

About a week after I bought Over-Run I got a phone call from my bank saying that there had been some suspicious activity on my account, luckily they declined it but someone had tried to use my account to buy something from Yahoo.

I got a new card no problems so props to my bank, they were on the ball. Imagine if this was a major retailer or an airline perhaps, they'd be a laughing stock.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Fender Bender » Sat Feb 25, 2012 1:59 pm

Motto: "Whatever doesn't kill me will pay for it's failure."
Weapon: Dual Heat-Seeking Missile Launcher
I've avoided the fraud bullet on this current fiasco so far....(was hit with TFSource when that happened).

I have been checking my credit card daily, just in case.

I'm very annoyed and kind of disappointed a little that I won't be at Botcon. Would be quite entertaining to see the rage that shows up in person, or if the majority of collectors only talk tough online.

Regardless, I look forward to hearing about the Club Roundtable and how that goes. Would be nice if they web-casted it on behalf of "Club Members" rather than Botcon Attendees to discuss the current problems with the Club.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby ae_productions » Sat Feb 25, 2012 10:06 pm

Motto: "Pew, pew, pew!"
Weapon: Rust-Ray Rifle
I just got hit last night.

I only used my card to sign up to TFCC (my first and probably last time) to get Rumamuck and Runabout.

Tried to use my card today and there was a TON of charges from "google". My card is frozen until I get a new one (2 - 4 weeks) and I have to wait for the funds to clear from the fraudulent charges before I can dispute them (2 - 5 business days).

Many of my pals who ordered the exclusive figures have gotten theirs. So far I have not gotten anything. (Except for a frozen cc and a bunch of unauthorized charges). I hope at least get my two figures out of this. It would really piss me off if they messed up on my order and I get nothing but the stolen ID from it.

Color me not very impressed with this whole mess.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby harrogatebantam31 » Sun Feb 26, 2012 7:06 am

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Weapon: Gatling Cannon
My old card got hit, sounds like it was due to renewing my membership. Got a new card.

Purchased over-run before the system crashed. Then got hit again on my new card.

Recieved a call from by bank on Friday asking if I'd bought $415.00 worth of tyres in the US, along with payment to a kareoke firm in New Jersey?!

Second time in 3 months I've been hit, I certainly won't be buying anything else or renewing my membership until they can confirm they have sorted the issue, or offer a method such as PayPal as an alternative.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Stormrider » Sun Feb 26, 2012 8:57 am

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Fraudulent charges and identity theft are becoming a huge pain. Part of the problem is that it's near impossible to catch the thieves and the penalties are not harsh enough when they do.

I got my identity stolen two years ago, which is much worse than fraudulent charges. The thief had opened over $60,000 in credit cards and loans and destroyed my credit history. He had applied to over 70 store credit and loans. And I only found out the fraudulent accounts when collection agencies began contacting me a year later. Anyway, the point is that the thief was caught (a very rare thing). And even though he is a repeat offender and a convicted felon, he most likely will only receive a slap on the wrist from the courts.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby bvzxa » Sun Feb 26, 2012 8:24 pm

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Stormrider wrote:Fraudulent charges and identity theft are becoming a huge pain. Part of the problem is that it's near impossible to catch the thieves and the penalties are not harsh enough when they do.

I got my identity stolen two years ago, which is much worse than fraudulent charges. The thief had opened over $60,000 in credit cards and loans and destroyed my credit history. He had applied to over 70 store credit and loans. And I only found out the fraudulent accounts when collection agencies began contacting me a year later. Anyway, the point is that the thief was caught (a very rare thing). And even though he is a repeat offender and a convicted felon, he most likely will only receive a slap on the wrist from the courts.


My heart goes out to you. I got hit last year. And what sucks is I ordered on the supposed upgrade to the TFCC credit card system.

I'm sorry but apologizing just doesn't cut it. Why??

Yeah it's nice to hear we admit we had a problem, but either way you got your $100+ regardless of whether your company got hit. Who is the real loser, us. I stayed away for a year and really didn't miss anything, decide to comeback and may get screwed by the pooch. That's why I am leaving the TF community because it's getting bad. First we can't sleep at night wondering if we're gonna lose any money, then we get FE figures in a sh*tty release and now we get inferior molds because Hasbro is a bloodsucker.

I get any fraudulent charges I am gonna exercise my American right to sue.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Simes » Mon Feb 27, 2012 4:01 am

To allay any possible concerns people may have, bookings for Auto Assembly 2012 are still open and have been unaffected by any credit / debit card fraud since the convention started in 2000.

We have been using PayPal to handle all our transactions safely since 2004 and are happy to offer alternative methods of payment for anyone wishing to attend the convention if you are concerned about paying using any electronic method but we can assure you that none of our team have access to any of your credit card details or any of your personal details other than your name, address and email address which we need for the purpose of the convention itself.

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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Banjo-Tron » Tue Feb 28, 2012 6:22 am

Motto: "My banjo is everything; defeat is ukelele"
Thought I got through this unscathed, but resolved to cancel my card anyway in case. I rang my bank today. Aparently they were trying to get through to me, because in the last week they had blocked hundreds of attempts to use my card. Loads of transactions traced back to Ohio, plus some from all over Europe. If my bank hadn't been proactive, I would now have about £1500 of fraudulent charges on my card. One errant charge for around £10 got through.

To say I'm cross is somewhat of an understatement. Would love to be at Botcon to give FunPub what for. I think It's high time that Hasbro made a statement like this, as their brand is being damaged indirectly, as well. Should Hasbro allow FunPub to keep their license in the light of this? The way I see it, FunPub owes us all a lot more than a pithy apology. :-x On a positive note, I did get my Runamuck today, and he is nice indeed. It's just a shame that what is an awesome exclusive has been marred by a laundry list of amateur mistakes.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Delicon » Tue Feb 28, 2012 7:21 am

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breastforce wrote:Thought I got through this unscathed, but resolved to cancel my card anyway in case. I rang my bank today. Aparently they were trying to get through to me, because in the last week they had blocked hundreds of attempts to use my card. Loads of transactions traced back to Ohio, plus some from all over Europe. If my bank hadn't been proactive, I would now have about £1500 of fraudulent charges on my card. One errant charge for around £10 got through.

To say I'm cross is somewhat of an understatement. Would love to be at Botcon to give FunPub what for. I think It's high time that Hasbro made a statement like this, as their brand is being damaged indirectly, as well. Should Hasbro allow FunPub to keep their license in the light of this? The way I see it, FunPub owes us all a lot more than a pithy apology. :-x On a positive note, I did get my Runamuck today, and he is nice indeed. It's just a shame that what is an awesome exclusive has been marred by a laundry list of amateur mistakes.


My biggest fear is the same as Seibertron's, that Hasbro will pull the license and start doing their own HasbroCon...
datguy86 wrote:This is the second TFCC toy named after a vibrator, yes?
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Banjo-Tron » Tue Feb 28, 2012 8:13 am

Motto: "My banjo is everything; defeat is ukelele"
Delicon wrote:My biggest fear is the same as Seibertron's, that Hasbro will pull the license and start doing their own HasbroCon...


Well if they ever wanted a compelling reason to do so, they have been handed one. It would be a sad day indeed if that happened, though.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Stormrider » Wed Feb 29, 2012 5:40 pm

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Well, my credit card just got hit with $250 fraudulent charge. Annoying.
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Another TF Club / Fun Pub Security Update - cancel your card numbers and change your passwords!

Postby Seibertron » Wed Feb 29, 2012 5:57 pm

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Here is another update from the Transformers Collectors' Club run by Fun Publications. Please read this information if you have been a member of the Club in the past few years or if you have ever used a credit card with their organization.

Transformers Collectors' Club wrote:As we continue to work on our systems, you will see some of our services go offline and then come back, so please be patient as we preserve data and clone servers and websites.

We are also taking this opportunity to remove all non-essential services from our ecomerce server. So in the short term in the next day or so, the club forums will be discontinued. It will be several days until we are ready to bring them back under an entierly new piece of software. I know alot of you have been asking for this so, we have decided to replace several of our systems with new packages. This means that you will not have access to the forum for a while at all. We do plan to make the old forum viewable (no posts) in the future.

Since we do not know exactly what data was taken, we are recommending that if your have used common logins or passwords with our system and any other system that your change your passwords in those systems immidiately (especially any financial sysstems)! We will be resetting all of the passwords in our system very soon. Please don't delay in changing your passwords in other locations.

In addition, we have found a few recent aticles concerning security issues with other vendors. If you use these services, these issues could possibly impact you. Please read the attached links:

http://www.huffingtonpost.com/2012/02/1 ... 68593.html?

http://www.greenpois0n.co/itunes-accoun ... redit.html

Thanks for your support in this difficult time. We will continue to work with our vendors to correct the issues and we apologize for any inconvenience this has caused any of our members.

Brian Savage

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If you have not cancelled your credit or debit cards that you have used in the past, you MUST cancel those numbers. It's a very simple process. You just need to call the phone number on the back of your card, explain what happened, and your bank or credit card company will send you a new card which you should received in 7 to 10 business days or sooner (I received one of mine in 4 business days). You MUST do this. It is inevitable that failure to do this will only result in your card being used for fraudulent purposes. Do NOT wait for you to get hit. The only way you can protect yourself is by cancelling your current card numbers and having new cards sent to you.

It is also strongly recommended that you immediately change your passwords if you use your password on TransformersClub.com on any other website or banking website. The passwords in their database are not encrypted and it should be assumed at this point that all of our account information was taken along with our payment information.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Mighty_Galvatron » Wed Feb 29, 2012 6:12 pm

What?!

What kind of incompetents are running that place?! This is pure stupidity - unacceptable.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby DISCHARGE » Wed Feb 29, 2012 6:13 pm

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That's a pleasant surprise for everyone. HUZZAH!!
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Transformers Podcast: Twincast / Podcast #104 - Wrath of Con
Twincast / Podcast #104:
"Wrath of Con"
MP3 · iTunes · RSS · View · Discuss · Ask
Posted: Sunday, November 2nd, 2014