Seibertron.com Energon Pub Forums

[Sid Burn]

I'm sticking with the club for the time being; I want Runamuck and hope to get Runabout at some point. (I really wanted Drift at first but only if he comes with the right guns)

this is why FUNPUB probably wont do that much to improve in the future, these exclusives have gone from being a nice addition to a collection, to being necessary to complete the G3 lineup.

TFCC has collectors by the balls with this approach.
(not flaming, I used to be a collector like this)

[chuckdawg1999]

I'm sticking with the club for the time being; I want Runamuck and hope to get Runabout at some point. (I really wanted Drift at first but only if he comes with the right guns)

this is why FUNPUB probably wont do that much to improve in the future, these exclusives have gone from being a nice addition to a collection, to being necessary to complete the G3 lineup.

TFCC has collectors by the balls with this approach.
(not flaming, I used to be a collector like this)

I don't NEED the figure but I'd like to have him. Depending on the QC and what goes down in the next year with the club we'll see if I renew next year. I'd hate for Hasbro to come in and strip everything from FunPub as I think that will mean the end of Joe and Bot Con and the advent of Hasbro con.

[Seibertron]

Here is a message we just received from Hasbro regarding recent situations with Fun Publications, the organization which runs the Transformers Collectors' Club, BotCon (the official Transformers convention), G.I. Joe Collectors' Club, and JoeCon (the official G.I. Joe convention).

To the G.I. Joe and Transformers fan communities and Fun Publications customers,

Thank you for bringing your concern to our attention and for giving Hasbro the opportunity to respond to a matter that impacts its G.I. Joe and Transformers brands. Please know we take all consumer concerns very seriously and are in regular contact with Fun Publications (our licensee) about the possibility of a breach in security to their online purchasing system for the G.I. Joe and Transformers Collectors' Clubs. Fun Publications is also taking this matter very seriously and is diligently working at identifying any problems, the number of customers affected and ways to ensure it does not happen to any more customers. Hasbro wants consumers to have a positive experience at all touch points for its brands, including transactions with its licensees. As such, we are confident that Fun Publications has detailed instructions and pertinent information available for those consumers who believe they may have been targeted by credit theft via their portals.

Based on our extensive conversations with the Fun Publications team Hasbro wants to convey the following to the fan communities:

Fun Publications has assured us that they are taking necessary measures to curb additional issues, and they are working with third party experts to identify the problem. They anticipate knowing and communicating the cause of the breach as soon as possible to those affected.

-- They believe that the number of customers affected is low relative to the volume of sales transactions made.

-- However, if you believe fraudulent charges have been made to your credit card after making a purchase with any portals for the G.I. Joe or Transformers Collectors' Clubs, we urge you to contact Fun Publications immediately and provide them with the information requested at <https://www.transformersclub.com/tccccinfo.cfm> or <http://gijoeclub.com/ccinfo.cfm> by using the "Contact Us" link at the bottom of these pages.

-- Fun Publications can also be reached at the following number for additional consumer affairs inquiries relating to the G.I. Joe and Transformers Collectors' Clubs at (817) 448-9863 during regular business hours.

-- As more information becomes available, they will be contacting all affected customers who have notified them about the issue.

Thank you again to all of the fans of our Transformers and G.I. Joe brands for their continued support and for the opportunity to respond to this matter.



Sincerely,

Joe Moscone
on behalf of Hasbro, Inc.

[Delicon]

I applaud Hasbro for making a public statement on this matter, although the line below is pretty appalling to me.

-- They believe that the number of customers affected is low relative to the volume of sales transactions made.

If you're talking about the last year, then maybe but since February...YIKES.

[JelZe GoldRabbit]

In short, Hasbro is sticking its head in the sand.

[Seibertron]

I applaud Hasbro for making a public statement on this matter, although the line below is pretty appalling to me.

-- They believe that the number of customers affected is low relative to the volume of sales transactions made.

If you're talking about the last year, then maybe but since February...YIKES.

I hope Hasbro understands that that can't be true. It appears all of our account and payment information was stored in a local database. The entire database would have been hacked. Either the hackers would have grabbed all of the info or none of it. It was just sitting out in the open, as far as hackers would be concerned. Anyone who had used a credit card with them in the past few years was affected.

[RiddlerJ]

I demand free toys!

[Heavy B]

I demand free toys!

I demand a G2 ramjet. Even though no charges were made on my card, and I canceled said card (awaiting a new one...) but damn I want Ramjet

[Autobot Genocide]

Just another message full of whitenoise, give us a free botcon exclusive and it might just take the sting away.....hmmm or would that be another kick in the teeth.

[tigertracks 24]

I guess I don't know what I was expecting, but more corporate BS when I had two credit cards tank because of this was not it.