Seibertron.com Energon Pub Forums

[madplanet]

It is too bad that the whole story is not being shared/told. Still it is bad to hear that ex members were getting hit also.

[Daggor]

Not only does the "not too many were hit" line sting, the Fun Pub logo next to the Hasbro logo amplifies the fact that Fun Pub's logo is terrible. It is an uninspired imitation of the Hasbro logo done in, perhaps, Microsoft Word. Terrible. Unprofessional. Appropriate.

[Rated X]

As much as I love bashing Hasbro, Im gonna side with them on this issue. Even Alcatraz security was breached at one point. Pointing fingers is not important anymore. What is more important is making sure it never happens again. And also to reimburse those who were affected. Maybe a free years membership would be appropiate. It's not like every time somebody hacks people's info from a gas pump or ATM machine do you get an official company statement. Life goes on...

[tigertracks 24]

As much as I love bashing Hasbro, Im gonna side with them on this issue. Even Alcatraz security was breached at one point. Pointing fingers is not important anymore. What is more important is making sure it never happens again. And also to reimburse those who were affected. Maybe a free years membership would be appropiate. It's not like every time somebody hacks a gas pump or ATM do you get an official company statement. Life goes on...

So SONY was not issuing all kinds of warnings and public statements when they got jacked? I think they were.

One years membership $40, credit card fraud charges $4000. Hmmm... Not that most cc companies won't remove the charges if you can prove that it is fraud. If they won't you should get a new card.

Moving on for some after this is easy. For others whose finances are a but more crunched...not so much.

[Kibble]

I think the Club should give their customers the same thing TFsource did after their multiple fiascoes...

[AutobotCliffjumper]

-- They believe that the number of customers affected is low relative to the volume of sales transactions made.

Seriously? Pull your heads out of the sand! Plenty of people got hit. It's unbelievable that the amount of customers affected were "low". Poppycock!

[Seibertron]

As much as I love bashing Hasbro, Im gonna side with them on this issue. Even Alcatraz security was breached at one point. Pointing fingers is not important anymore. What is more important is making sure it never happens again. And also to reimburse those who were affected. Maybe a free years membership would be appropiate. It's not like every time somebody hacks a gas pump or ATM do you get an official company statement. Life goes on...

So SONY was not issuing all kinds of warnings and public statements when they got jacked? I think they were.

One years membership $40, credit card fraud charges $4000. Hmmm... Not that most cc companies won't remove the charges if you can prove that it is fraud. If they won't you should get a new card.

Moving on for some after this is easy. For others whose finances are a but more crunched...not so much.

It's not about whether or not other companies have had similar issues. One of the major problems with all of this is that simple steps were not taken to protect our information. It was due to their negligence that this happened. Our passwords weren't even protected ... that's some pretty basic stuff right there. If care couldn't be had to protect our passwords, how could we expect that our credit card information was protected. The fandom has complained about the late 1990s style website for quite some time ... this was the consequence of their website not being updated properly circa 2006 to use modern standards and modern requirements that the credit card companies have in order to be PCI compliant.

Big companies get hacked because they are big targets. I'd imagine the hackers who gained entrance to the systems that huge companies like iTunes and Sony use are hackers on the cutting edge of figuring out where security holes are. Big companies such as those two most likely do not have our passwords just sitting around unencrypted and they are most likely PCI Compliant. Comparing what happened due to the negligence of Fun Pub is apples and oranges to what has happened to the larger companies.

Even your passwords on Seibertron.com are encrypted ... there's no way for me to decrypt the passwords here.

[Seibertron]

I think the Club should give their customers the same thing TFsource did after their multiple fiascoes...

Have any of you considered that TFsource only had one situation. From what I understood, the second situation was never actually tied to TFsource. Perhaps the second issue which people assumed came from TFsource actually came from another source that we all regularly use.

[Rated X]

As much as I love bashing Hasbro, Im gonna side with them on this issue. Even Alcatraz security was breached at one point. Pointing fingers is not important anymore. What is more important is making sure it never happens again. And also to reimburse those who were affected. Maybe a free years membership would be appropiate. It's not like every time somebody hacks a gas pump or ATM do you get an official company statement. Life goes on...

So SONY was not issuing all kinds of warnings and public statements when they got jacked? I think they were.

One years membership $40, credit card fraud charges $4000. Hmmm... Not that most cc companies won't remove the charges if you can prove that it is fraud. If they won't you should get a new card.

Moving on for some after this is easy. For others whose finances are a but more crunched...not so much.

All Im saying is credit card fraud happens every day. You discover it, report the charges to your company and get them removed, and get a new card. That's the credit card companies job. They take the hit. They make billions in interest on people who cant pay their bills in full. What else can Hasbro and Funpub do except issue a statement and request information to help track down the theif ? But It seems Transformer fans are expecting a free handout. Thats why I suggested a years membership free. $40 bucks is more than enough reimbursment for making a few annoying phone calls and cancelling a card.

If you write your own checks and review your monthly balance before you pay, any fradulaunt charge should be detected and removed before any hassle. If you pay $4000 in charges and then review your statement after you paid, youre fault. That's why I dont authorize my bank to make any automatic payments. It's not the banks job to catch fake charges, it's mine.

[Joetx]

I've twice ordered merchandise from Fun Publications, yet my credit card info was stolen & I had to cancel my account.

This happened despite me not checking the option of storing my credit card info on the website.