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[Seibertron]

Transformers community warning!

In the past few days, we have received emails from several fellow Seibertronians that they recently had fraudulent activity on their credit or debit cards recently. If you've recently ordered a Transformers item online, you should double check your credit and bank accounts to verify whether or not any unauthorized charges have appeared or if there are any pending charges for suspicious activity.

If you found something fishy like a Sharkticon with one of your accounts, please let us know and where you might have used your card online recently for Transformers purchases. Hopefully we can all collectively figure out where the source of the problem is!

Thank you for helping out and doing your part to keep the online Transformers community safe and informed. Happy hunting!

[xyl360]

I'm pretty sure we know where it came from. The issue with the TFCC's previous credit card processor (the reason orders went down and they switched to another credit card processor yesterday).

I was one of the ones who got an order through with the old processor and I've seen no fraudulent charges so far, but my bank is also often slow about posting transactions to my account so it will likely be a few days or more before I know for certain, so until I'm sure, I'll be keeping a watchful eye on it. I highly recommend that anyone who ordered Overrun and/or SG Drift on the first day of pre-orders do the same, even if your order did not go through, as I suspect their original CC handler got hacked/infected.

[shesmovedon]

I noticed a couple on my AMEX when I was looking over my bill last night.

1. 1/31/12 Gamestop.com $49.99 purchase
2. 1/16/12 Experian credit report purchase of ~$17 (which is odd and the AMEX rep said "maybe they're trying to steal your ID"....great....)

Really lame but AMEX is great and am disputing them with no issues.

I use my AMEX for everything I can, BBTS, TFSource, and, most recently, Toy Arena in late December. My first purchase from them so maybe that's related? I use it on plenty of non-TF stuff as well so who knows.

[necr0blivion]

One issue which has been popping up lately is the "Man in the Browser" attack. Your computer is infected, and when visiting your banking account website later on, you are seeing false account information to hide unauthorized transactions. I'm sure I'm not doing this justice, so here's a recent article about the situation:

http://www.bbc.co.uk/news/technology-16812064

This may be too early to report on, but after reading Seibertron's post I checked both of my credit accounts via phone application and verified all recent transactions (pending and completed). To XYL360, I tried to order from TFCC on Monday and my transaction was suspended. I was able to purchase my figures on Wednesday night once the Club successfully switched vendors. It's too early to lay blame on a TFCC purchase, but will be diligent and report back if I see any suspicious transactions beginning 1/30/12.

*sighs* Just went through this last year, possibly due to the PSN hack. Thankfully, none of the charges held and there was minimal inconvenience.

[hellkitty]

Thank you so much for the heads up! Queen of paranoia here, I called the card company, and I have had no charges that weren't legit on my card since Monday. Still it's better to know and check than be unpleasantly surprised!

[mbd88prime]

correction to my earlier post:

nevermind, im big enough to admit im a big dumbass sometimes, sorry tfcc, you didnt screw me

[venon]

Since Nov, I have had all 3 of my credit cards used fraudulently. One of them just 6 weeks after canceling the prior card. 1 is visa and 2 are mastercard. 2 of them I used only rarely. I'm thinking info was stolen from a business with records going back for sometime. Unfortunately this doesn't narrow it down for me. Coulda be BBTS, TFSource, Robotkingdom, Amazon, or even Paypal. I doubt it was TFCC because I havent used all 3 there. I am suspicious of the TF stores because I know another local TF fan that had had the same thing happen. For what its worth, I buy from BBTS the most, rarely from TFSource for this very reason, and try to use paypal at Robotkingdom. I alerted BBTS & Paypal but didn't really get much of a response. Hope this helps.

[Heavy B]

I checked my online bank statment. All clear

[xyl360]

Since Nov, I have had all 3 of my credit cards used fraudulently. One of them just 6 weeks after canceling the prior card. 1 is visa and 2 are mastercard. 2 of them I used only rarely. I'm thinking info was stolen from a business with records going back for sometime. Unfortunately this doesn't narrow it down for me. Coulda be BBTS, TFSource, Robotkingdom, Amazon, or even Paypal. I doubt it was TFCC because I havent used all 3 there. I am suspicious of the TF stores because I know another local TF fan that had had the same thing happen. For what its worth, I buy from BBTS the most, rarely from TFSource for this very reason, and try to use paypal at Robotkingdom. I alerted BBTS & Paypal but didn't really get much of a response. Hope this helps.

TFSource was hacked a while back as I recall (like last year or even earlier) so that may be the source of your woes. I've only used them once or twice myself and the card I used has long since expired.

[kirbenvost]

Ah crap, not again.

Well, luckily I was checking my credit card earlier today and there don't seem to be any problems so far. I generally use my card through Paypal to pay for online purchases anyway.