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TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby chuckdawg1999 » Tue Mar 06, 2012 5:37 pm

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Autobot032 wrote:I agree that civility and patience should be exercised, here. However, if someone poses the question and they refuse to answer and/or get nasty about it, I think you should start with the booing and cause a scene. Embarrass them, force them to speak about it.

If it were any one of us, we'd be roasted on the spit if we screwed up like this.


I would taste good with a nice smokey BBQ sauce. Low and slow, that's how you go.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby faustx » Tue Mar 06, 2012 9:37 pm

Seibertron wrote:Well this is lovely ... the username (CeMa^TkH) for their "secure" database is currently exposed on their website. Hopefully they will change the username after this so that hackers don't have an edge on knowing the username for their SQL database.

Error can be publicly seen when you try to login, or if you directly go to https://www.transformersclub.com/members/index.cfm

TransformersClub.com wrote:The web site you are accessing has experienced an unexpected error.
Please contact the website administrator.

The following information is meant for the website developer for debugging purposes.
Error Occurred While Processing Request
Error Executing Database Query.

[Macromedia][SQLServer JDBC Driver][SQLServer]Login failed for user 'CeMa^TkH'.

Resources:
Enable Robust Exception Information to provide greater detail about the source of errors. In the Administrator, click Debugging & Logging > Debugging Settings, and select the Robust Exception Information option.
Check the ColdFusion documentation to verify that you are using the correct syntax.
Search the Knowledge Base to find a solution to your problem.
Browser **********
Remote Address ***********
Referrer https://t.co/QQBaXdu4
Date/Time 06-Mar-12 06:16 PM



Ryan,

Good catch on the additional security hole.

As web vets and I think we both know that FunPub outsources all of their web work. The first problem is that that team is clearly incompetent. I'm sure they've been back pedaling from day 1 trying to avoid a law suit but the reality is that a real team would have shut the site down at the first sign of trouble, patched the hole, been open about the cause and moved on. The second is that there does not seem to be an internal staffer capable of assessing the situation accurately, ie a properly trained/educated "Web Manager" that understands the need for the aforementioned security handling process.

Overall, this has been a wildly irresponsible period of activity on one of the worst fan e-com sites on the web. Twice over the last five years I've offered to redo the site, or hook them up with someone equally skilled, and have never received so much as a courtesy call back. And so here we are.

Truly in 2012 there is no excuse for this nonsense. It's taken too long to take the e-com portions of the site down, and Hasbro's contribution is little more than an artful dodge.

Given how many weeks this has gone on for, and how many people this has caused hassles for as well as credit report risks I don't actually believe that boos are the wrong move in a public forum ASSUMING they have done no more at that time to alleviate the user pain.

My 2 cents,

J
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Seibertron » Tue Mar 06, 2012 9:46 pm

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faustx wrote:Good catch on the additional security hole.


One of Seibertron.com's staff members brought the exposed error to my attention.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby chuckdawg1999 » Wed Mar 07, 2012 12:53 am

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Here's a thought that was brought up on What's on Joe Mind? tonight. Do we really want to take up 10 minutes at a Club or Hasbro panel talking about this when that would be 10 minutes less about figures and the brand? Do you want to be the person who causes this 10 minute loss, in a room where the majority don't care/weren't affected and are there for the toy info?
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Seibertron » Wed Mar 07, 2012 1:32 am

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chuckdawg1999 wrote:Here's a thought that was brought up on What's on Joe Mind? tonight. Do we really want to take up 10 minutes at a Club or Hasbro panel talking about this when that would be 10 minutes less about figures and the brand? Do you want to be the person who causes this 10 minute loss, in a room where the majority don't care/weren't affected and are there for the toy info?


Yes, this should be addressed.

I'm shocked to be reading your response. The majority of those people should care and most likely were affected, and if they don't they don't care or are unaware that they were affected, they should be respectful of those who were affected and need to have this addressed. Yes, I would be more than happy to be that fan so that those who were affected can have the fans minutes they deserve to have this addressed.

Anyone who's used a card with them over the past few years was affected on both the GI Joe and Transformers side of things. There should be ten minutes added on to both panels to discuss this. Instead of a 60 minute panel, it runs 70 minutes. Yes, this should be addressed, the fans should be apologized to in-person, and there should be a few minutes for air clearing. So the day runs until 5:10 instead of 5:00, or 2 minutes for five other panels is shaved off throughout the day, or something.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Autobot032 » Wed Mar 07, 2012 1:40 am

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chuckdawg1999 wrote:Here's a thought that was brought up on What's on Joe Mind? tonight. Do we really want to take up 10 minutes at a Club or Hasbro panel talking about this when that would be 10 minutes less about figures and the brand? Do you want to be the person who causes this 10 minute loss, in a room where the majority don't care/weren't affected and are there for the toy info?



The answers should be as follows:

Yes. Yes. And those affected pay for the conventions every year, so they have every right to know where their money and security has gone.

Plus, with Hasbro making promises they won't keep, there's no point in taking much about the future because it changes at the drop of at hat and we're all at the mercy of their whims.

And if the majority doesn't care?

1.) Too bad, so sad.

2.) They better care, because anyone of them (or all of them) could be compromised and open to ruination with the press of a thief's button. Especially when they least expect it.

With the attendees, the packages, the memberships, etc...FunPub has made a LOT of money off of the fandom. While Hasbro can get away with not caring about us, FunPub can't. The fandom PAYS them exorbitant amounts of money to give a damn, and FunPub's response is "Our give a damn's busted".

Waste 10 minutes, 10 hours, even. Be that guy. Pin 'em and make 'em squirm.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby chuckdawg1999 » Wed Mar 07, 2012 1:48 am

Motto: "The man, the myth, the legend... yeah right."
Weapon: Saber Blade
Seibertron wrote:
chuckdawg1999 wrote:Here's a thought that was brought up on What's on Joe Mind? tonight. Do we really want to take up 10 minutes at a Club or Hasbro panel talking about this when that would be 10 minutes less about figures and the brand? Do you want to be the person who causes this 10 minute loss, in a room where the majority don't care/weren't affected and are there for the toy info?


Yes, this should be addressed.

I'm shocked to be reading your response. The majority of those people should care and most likely were affected, and if they don't they don't care or are unaware that they were affected, they should be respectful of those who were affected and need to have this addressed. Yes, I would be more than happy to be that fan so that those who were affected can have the fans minutes they deserve to have this addressed.

Anyone who's used a card with them over the past few years was affected on both the GI Joe and Transformers side of things. There should be ten minutes added on to both panels to discuss this. Instead of a 60 minute panel, it runs 70 minutes. Yes, this should be addressed, the fans should be apologized to in-person, and there should be a few minutes for air clearing. So the day runs until 5:10 instead of 5:00, or 2 minutes for five other panels is shaved off throughout the day, or something.


Sorry I shocked you, wasn't my intent but it was a good thought that was brought up. Correct me if I'm wrong but aren't the majority of people there walk ins and not members of the club? If not then my point is mute. Do you really think they'll add the extra 10 minutes to the overall run time? I personally don't as I'm sure these guys are a stickler for schedule. For what it's worth it appears this has hit the TF side of things much harder than the Joe guys.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Autobot032 » Wed Mar 07, 2012 2:41 am

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chuckdawg1999 wrote:For what it's worth it appears this has hit the TF side of things much harder than the Joe guys.


Well, now... Isn't that interesting? More and more, this sounds like an inside job.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby chuckdawg1999 » Wed Mar 07, 2012 3:40 am

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Autobot032 wrote:
chuckdawg1999 wrote:For what it's worth it appears this has hit the TF side of things much harder than the Joe guys.


Well, now... Isn't that interesting? More and more, this sounds like an inside job.


Um, no. Keep in mind that the TF Club had exclusives on sale so there were higher than normal transactions. Joe Club haven't even revealed the con set yet.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Delicon » Wed Mar 07, 2012 8:28 am

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chuckdawg1999 wrote:
Seibertron wrote:
chuckdawg1999 wrote:Here's a thought that was brought up on What's on Joe Mind? tonight. Do we really want to take up 10 minutes at a Club or Hasbro panel talking about this when that would be 10 minutes less about figures and the brand? Do you want to be the person who causes this 10 minute loss, in a room where the majority don't care/weren't affected and are there for the toy info?


Yes, this should be addressed.

I'm shocked to be reading your response. The majority of those people should care and most likely were affected, and if they don't they don't care or are unaware that they were affected, they should be respectful of those who were affected and need to have this addressed. Yes, I would be more than happy to be that fan so that those who were affected can have the fans minutes they deserve to have this addressed.

Anyone who's used a card with them over the past few years was affected on both the GI Joe and Transformers side of things. There should be ten minutes added on to both panels to discuss this. Instead of a 60 minute panel, it runs 70 minutes. Yes, this should be addressed, the fans should be apologized to in-person, and there should be a few minutes for air clearing. So the day runs until 5:10 instead of 5:00, or 2 minutes for five other panels is shaved off throughout the day, or something.


Sorry I shocked you, wasn't my intent but it was a good thought that was brought up. Correct me if I'm wrong but aren't the majority of people there walk ins and not members of the club? If not then my point is mute. Do you really think they'll add the extra 10 minutes to the overall run time? I personally don't as I'm sure these guys are a stickler for schedule. For what it's worth it appears this has hit the TF side of things much harder than the Joe guys.


Just a few clarifications on BotCon and the panels, as I've been to my share of both.

Almost everyone who registers for a Primus (or Protoform, for that matter) is a Club member just because of the $40 or so discount given on those packages, which more or less pays for your membership.

People with registered packages get priority seating at all panels, meaning if you're just a general admission, you have to wait for a few minutes to sit down and GA's actually aren't guaranteed a seat at all. So far they haven't turned anyone away from a panel, but they still have the right to do so.

It is not unusual at all for panels to run late, and by that I mean 5 or so minutes. However, they don't let anyone ask a single question until they are done presenting what they're presenting. So, at a Hasbro panel they're going to show you upcoming products before the questions start and at a Club panel, they're going to reveal exclusives before they take questions.
datguy86 wrote:This is the second TFCC toy named after a vibrator, yes?
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Tigertrack » Wed Mar 07, 2012 10:05 am

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If they truly wanted to do it right one panel on Friday or early Saturday would be simply, let's discuss the credit card/security debacle, and what we have done about it.

No sense in taking other time, just do it, let fans voice concerns, tell stories, let fans hear the solutions that have taken place, and let it be done, everyone can enjoy everything else the entire weekend, no need to wait and have this air of 'the other shoe is about to drop', but when going on the whole weekend.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Pete@BotCon » Wed Mar 07, 2012 10:30 am

faustx wrote:
Seibertron wrote:Well this is lovely ... the username (CeMa^TkH) for their "secure" database is currently exposed on their website. Hopefully they will change the username after this so that hackers don't have an edge on knowing the username for their SQL database.

Error can be publicly seen when you try to login, or if you directly go to https://www.transformersclub.com/members/index.cfm

TransformersClub.com wrote:The web site you are accessing has experienced an unexpected error.
Please contact the website administrator.

The following information is meant for the website developer for debugging purposes.
Error Occurred While Processing Request
Error Executing Database Query.

[Macromedia][SQLServer JDBC Driver][SQLServer]Login failed for user 'CeMa^TkH'.

Resources:
Enable Robust Exception Information to provide greater detail about the source of errors. In the Administrator, click Debugging & Logging > Debugging Settings, and select the Robust Exception Information option.
Check the ColdFusion documentation to verify that you are using the correct syntax.
Search the Knowledge Base to find a solution to your problem.
Browser **********
Remote Address ***********
Referrer https://t.co/QQBaXdu4
Date/Time 06-Mar-12 06:16 PM



Ryan,

Good catch on the additional security hole.

As web vets and I think we both know that FunPub outsources all of their web work. The first problem is that that team is clearly incompetent. I'm sure they've been back pedaling from day 1 trying to avoid a law suit but the reality is that a real team would have shut the site down at the first sign of trouble, patched the hole, been open about the cause and moved on. The second is that there does not seem to be an internal staffer capable of assessing the situation accurately, ie a properly trained/educated "Web Manager" that understands the need for the aforementioned security handling process.

Overall, this has been a wildly irresponsible period of activity on one of the worst fan e-com sites on the web. Twice over the last five years I've offered to redo the site, or hook them up with someone equally skilled, and have never received so much as a courtesy call back. And so here we are.

Truly in 2012 there is no excuse for this nonsense. It's taken too long to take the e-com portions of the site down, and Hasbro's contribution is little more than an artful dodge.

Given how many weeks this has gone on for, and how many people this has caused hassles for as well as credit report risks I don't actually believe that boos are the wrong move in a public forum ASSUMING they have done no more at that time to alleviate the user pain.

My 2 cents,

J


Hello.

Currently that link is throwing an error due to the fact that we took the database OFFLINE.

We have said that our sites would be going up and down and this info has no relation to anything. Simply put, since our systems ARE down, and since they are being all changed over, when they go back up none of this info will even be relevant.

I would suggest contacting us next time as we would have been happy to have passed this information along...
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Delicon » Wed Mar 07, 2012 10:53 am

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Pete - Since you stopped by this thread, is there any chance of any of the above panel suggestions taking place?
datguy86 wrote:This is the second TFCC toy named after a vibrator, yes?
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Pete@BotCon » Wed Mar 07, 2012 11:13 am

Delicon wrote:Pete - Since you stopped by this thread, is there any chance of any of the above panel suggestions taking place?


We completely understand there may be some people that want to discuss this at BotCon. We will do our best to accommodate. Anyone with "personal" issues would most likely be talked to on the side i.e. if someone had a question about their OWN transaction. But I am sure we will be addressing the general issue. We have never, and in no way plan to, try and sweep this under any carpet.

One thing I have found recently is that small businesses are increasingly becoming a target of hackers. So this is an issue that should be discussed. This affects all of us. When I Tunes can get hacked that should worry everyone on the internet.

Personally, the one thing I have taken away from this is to NEVER use a debit card online. Anytime. Anywhere.

But, not trying to move away from the topic at hand, yes, absolutely, we will be talking about the security issues that directly affect us and our customers.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby bvzxa » Wed Mar 07, 2012 11:33 am

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Pete@BotCon wrote:
Delicon wrote:Pete - Since you stopped by this thread, is there any chance of any of the above panel suggestions taking place?


We completely understand there may be some people that want to discuss this at BotCon. We will do our best to accommodate. Anyone with "personal" issues would most likely be talked to on the side i.e. if someone had a question about their OWN transaction. But I am sure we will be addressing the general issue. We have never, and in no way plan to, try and sweep this under any carpet.

One thing I have found recently is that small businesses are increasingly becoming a target of hackers. So this is an issue that should be discussed. This affects all of us. When I Tunes can get hacked that should worry everyone on the internet.

Personally, the one thing I have taken away from this is to NEVER use a debit card online. Anytime. Anywhere.

But, not trying to move away from the topic at hand, yes, absolutely, we will be talking about the security issues that directly affect us and our customers.



Well what you say is partly true. But using any card electronically is the norm.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Pete@BotCon » Wed Mar 07, 2012 11:43 am

bvzxa wrote:
Well what you say is partly true. But using any card electronically is the norm.


I feel what I said was 100% true. Debit cards should never be used online. It is the best way to keep your banking account secure...

http://www.creditcards.com/credit-card- ... d-1271.php
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Seibertron » Wed Mar 07, 2012 11:45 am

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Pete@BotCon wrote:I would suggest contacting us next time as we would have been happy to have passed this information along...


Thanks for the suggestion.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Pete@BotCon » Wed Mar 07, 2012 11:52 am

Seibertron wrote:
Pete@BotCon wrote:I would suggest contacting us next time as we would have been happy to have passed this information along...


Thanks for the suggestion.


Great. Just want to make sure you are giving your readers accurate information in regard to our practices...
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Seibertron » Wed Mar 07, 2012 11:54 am

Motto: "Tell my tale to those who ask. Tell it truly; the ill deeds along with the good, and let me be judged accordingly. The rest ... is silence."
Weapon: Twin Shock-Concussion Missiles
Pete@BotCon wrote:
bvzxa wrote:
Well what you say is partly true. But using any card electronically is the norm.


I feel what I said was 100% true. Debit cards should never be used online. It is the best way to keep your banking account secure...

http://www.creditcards.com/credit-card- ... d-1271.php


Some people only have the ability to pay with debit cards. It is not the place of an e-commerce company to tell their customers how they should or shouldn't be paying for items.

The current primary focus of Fun Pub/BotCon/Transformers Collectors' Club should simply be fixing the problems, returning the services for which we have paid in an extremely timely fashion, and getting paid products out to customers (many of which have still not received their Club exclusives). It should not be deflecting or telling customers about problems at other companies (i.e. iTunes) or what best practices are for credit card usage online.

The core problem is that the Club website was programmed in a very poor manner, which created various security holes. Our passwords should be encrypted, your website should be PCI Compliant (which it was not), our credit card information should NOT be stored locally in your database, etc.

Resolving those problems and getting Club exclusives delivered should be the only focus right now.

Pete@BotCon wrote:
Seibertron wrote:
Pete@BotCon wrote:I would suggest contacting us next time as we would have been happy to have passed this information along...


Thanks for the suggestion.


Great. Just want to make sure you are giving your readers accurate information in regard to our practices...


I assure you that I am depicting your practices in an accurate manner. Otherwise we wouldn't be in this mess.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby bvzxa » Wed Mar 07, 2012 11:57 am

Weapon: Fusion Cannon
Pete@BotCon wrote:
bvzxa wrote:
Well what you say is partly true. But using any card electronically is the norm.


I feel what I said was 100% true. Debit cards should never be used online. It is the best way to keep your banking account secure...

http://www.creditcards.com/credit-card- ... d-1271.php



It's easy to say that, and post news articles and the like. But to get what I want I shop online. Whether it be my debit card or my credit card. I had less stress with my debit card than my credit card.

So if you say this with conviction, why offer the option to accept credit cards to begin with if you are 100% against using debit/credit cards online in the first place. You should have been only taking money orders if you believe the use of a card will cause you to get hacked.

There have been two times that my card was accessed unauthorized, TFsource 2011 and TFCC 2012.

I'm sorry don't tell me to not use my card only after the fact I got a $300 charge on top of the $100 I am out because I wanted to re-up with the club this year.

What I want to hear is what measures will be in place that may sway me enough to comeback next year. It's been 30 days I'm out more money and still no club item.

I'm sorry if I'm mad but y'all got some work to do to fix this.

EDIT: Seibs you summed it up nicely. Could not have said it better myself.
Last edited by bvzxa on Wed Mar 07, 2012 12:02 pm, edited 1 time in total.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby F Prime » Wed Mar 07, 2012 12:01 pm

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bvzxa wrote:
Pete@BotCon wrote:
bvzxa wrote:
Well what you say is partly true. But using any card electronically is the norm.


I feel what I said was 100% true. Debit cards should never be used online. It is the best way to keep your banking account secure...

http://www.creditcards.com/credit-card- ... d-1271.php



So if you say this with conviction, why offer the option to accept credit cards to begin with



This is not really that important, but the link is specifically about debit cards; not credit cards.

TL;DR: Debit cards have less protection against fraud than credit cards and they are directly linked to your bank account.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Pete@BotCon » Wed Mar 07, 2012 12:04 pm

Seibertron wrote:
Pete@BotCon wrote:
bvzxa wrote:
Well what you say is partly true. But using any card electronically is the norm.


I feel what I said was 100% true. Debit cards should never be used online. It is the best way to keep your banking account secure...

http://www.creditcards.com/credit-card- ... d-1271.php


Some people only have the ability to pay with debit cards. It is not the place of an e-commerce company to tell their customers how they should or shouldn't be paying for items.

The current primary focus of Fun Pub/BotCon/Transformers Collectors' Club should simply be fixing the problems, returning the services for which we have paid in an extremely timely fashion, and getting paid products out to customers (many of which have still not received their Club exclusives). It should not be deflecting or telling customers about problems at other companies (i.e. iTunes) or what best practices are for credit card usage online.

The core problem is that the Club website was programmed in a very poor manner, which created various security holes. Our passwords should be encrypted, your website should be PCI Compliant (which it was not), our credit card information should NOT be stored locally in your database, etc.

Resolving those problems and getting Club exclusives delivered should be the only focus right now.

Pete@BotCon wrote:
Seibertron wrote:
Pete@BotCon wrote:I would suggest contacting us next time as we would have been happy to have passed this information along...


Thanks for the suggestion.


Great. Just want to make sure you are giving your readers accurate information in regard to our practices...


I assure you that I am giving very accurate information in regard to your practices.


That is why I said it is what I PERSONALLY have taken away from this...

Your previous comment you made publicly were NOT accurate as I pointed out. We are working with various sources to determine the security issues. We look forward to filling everyone in once we get an official finding.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Seibertron » Wed Mar 07, 2012 12:05 pm

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bvzxa wrote:
Pete@BotCon wrote:
bvzxa wrote:
Well what you say is partly true. But using any card electronically is the norm.


I feel what I said was 100% true. Debit cards should never be used online. It is the best way to keep your banking account secure...

http://www.creditcards.com/credit-card- ... d-1271.php



It's easy to say that, and post news articles and the like. But to get what I want I shop online. Whether it be my debit card or my credit card. I had less stress with my debit card than my credit card.

So if you say this with conviction, why offer the option to accept credit cards to begin with if you are 100% against using debit/credit cards online in the first place. You should have been only taking money orders if you believe the use of a card will cause you to get hacked.

There have been two times that my card was accessed unauthorized, TFsource 2011 and TFCC 2012.

I'm sorry don't tell me to not use my card only after the fact I got a $300 because I wanted to re-up with the club.

What I want to hear is what measures will be in place that may sway me enough to comeback next year. It's been 30 days I'm out more money and still no club item.

I'm sorry if I'm mad but y'all got some work to do to fix this.


Big difference between credit and debit cards. He was suggesting you use credit cards instead of debit cards, but a lot of customers don't have that luxury. Some, like me, don't care. I understand the risk of using my debit card, but that's for me to decide and educate myself about. It is NOT the place of the company that just lost all of our personal user information and billing/payment information. I'll let them lecture us about best practices with credit card usage online when they listen to our lectures about best practices with running an e-commerce website.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby Delicon » Wed Mar 07, 2012 12:06 pm

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I think that with the economy as it is, a lot of people either choose to only have debit cards or are left with that option, honestly.
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Re: TF Community Warning: Check your Credit and Debit Card accounts for recent fraudulent activity

Postby bvzxa » Wed Mar 07, 2012 12:12 pm

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F Prime wrote:
bvzxa wrote:
Pete@BotCon wrote:
bvzxa wrote:
Well what you say is partly true. But using any card electronically is the norm.


I feel what I said was 100% true. Debit cards should never be used online. It is the best way to keep your banking account secure...

http://www.creditcards.com/credit-card- ... d-1271.php



So if you say this with conviction, why offer the option to accept credit cards to begin with



This is not really that important, but the link is specifically about debit cards; not credit cards.

TL;DR: Debit cards have less protection against fraud than credit cards and they are directly linked to your bank account.



never go by news reports:
When my card debit card was hacked in 2011, I had certain safeguards place on my debit card, which is a credit card too with a credit limit. They were able to charge $11.99, and $35.89 but when they began to try to charge more items for higher prices, $450 at best buy, $1000 at Amazon, the card immediately flagged. So I lost $50 basically until those charges was disputed and the retailer returned them.

When I noticed the first two charges and called BoA on my cell phone, BoA was calling me on the house phone. Now that was the bank working fast and secure.

But like seibs said, debit card or credit card it should not matter. This is commerce. E-Commerce. So if they have a debit card, they should be able to purchase right along with the credit card. I prefer the debit because I don't have to pay interest.

What it should come down to is security from the retailer who wants your business. As a consumer I will protect myself in any way I can, but the retailer needs to protect my information, not discern whether I have a debit or credit card. The consumer should not feel guilty for using their debit card.

Stop this foolishness.
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