Seibertron.com Energon Pub Forums

[F Prime]

Well what you say is partly true. But using any card electronically is the norm.

I feel what I said was 100% true. Debit cards should never be used online. It is the best way to keep your banking account secure...

http://www.creditcards.com/credit-card- ... d-1271.php

So if you say this with conviction, why offer the option to accept credit cards to begin with

This is not really that important, but the link is specifically about debit cards; not credit cards.

TL;DR: Debit cards have less protection against fraud than credit cards and they are directly linked to your bank account.

[Pete@BotCon]

Well what you say is partly true. But using any card electronically is the norm.

I feel what I said was 100% true. Debit cards should never be used online. It is the best way to keep your banking account secure...

http://www.creditcards.com/credit-card- ... d-1271.php

Some people only have the ability to pay with debit cards. It is not the place of an e-commerce company to tell their customers how they should or shouldn't be paying for items.

The current primary focus of Fun Pub/BotCon/Transformers Collectors' Club should simply be fixing the problems, returning the services for which we have paid in an extremely timely fashion, and getting paid products out to customers (many of which have still not received their Club exclusives). It should not be deflecting or telling customers about problems at other companies (i.e. iTunes) or what best practices are for credit card usage online.

The core problem is that the Club website was programmed in a very poor manner, which created various security holes. Our passwords should be encrypted, your website should be PCI Compliant (which it was not), our credit card information should NOT be stored locally in your database, etc.

Resolving those problems and getting Club exclusives delivered should be the only focus right now.

I would suggest contacting us next time as we would have been happy to have passed this information along...

Thanks for the suggestion.

Great. Just want to make sure you are giving your readers accurate information in regard to our practices...

I assure you that I am giving very accurate information in regard to your practices.

That is why I said it is what I PERSONALLY have taken away from this...

Your previous comment you made publicly were NOT accurate as I pointed out. We are working with various sources to determine the security issues. We look forward to filling everyone in once we get an official finding.

[Seibertron]

Well what you say is partly true. But using any card electronically is the norm.

I feel what I said was 100% true. Debit cards should never be used online. It is the best way to keep your banking account secure...

http://www.creditcards.com/credit-card- ... d-1271.php

It's easy to say that, and post news articles and the like. But to get what I want I shop online. Whether it be my debit card or my credit card. I had less stress with my debit card than my credit card.

So if you say this with conviction, why offer the option to accept credit cards to begin with if you are 100% against using debit/credit cards online in the first place. You should have been only taking money orders if you believe the use of a card will cause you to get hacked.

There have been two times that my card was accessed unauthorized, TFsource 2011 and TFCC 2012.

I'm sorry don't tell me to not use my card only after the fact I got a $300 because I wanted to re-up with the club.

What I want to hear is what measures will be in place that may sway me enough to comeback next year. It's been 30 days I'm out more money and still no club item.

I'm sorry if I'm mad but y'all got some work to do to fix this.

Big difference between credit and debit cards. He was suggesting you use credit cards instead of debit cards, but a lot of customers don't have that luxury. Some, like me, don't care. I understand the risk of using my debit card, but that's for me to decide and educate myself about. It is NOT the place of the company that just lost all of our personal user information and billing/payment information. I'll let them lecture us about best practices with credit card usage online when they listen to our lectures about best practices with running an e-commerce website.

[Delicon]

I think that with the economy as it is, a lot of people either choose to only have debit cards or are left with that option, honestly.

[bvzxa]

Well what you say is partly true. But using any card electronically is the norm.

I feel what I said was 100% true. Debit cards should never be used online. It is the best way to keep your banking account secure...

http://www.creditcards.com/credit-card- ... d-1271.php

So if you say this with conviction, why offer the option to accept credit cards to begin with

This is not really that important, but the link is specifically about debit cards; not credit cards.

TL;DR: Debit cards have less protection against fraud than credit cards and they are directly linked to your bank account.

never go by news reports:
When my card debit card was hacked in 2011, I had certain safeguards place on my debit card, which is a credit card too with a credit limit. They were able to charge $11.99, and $35.89 but when they began to try to charge more items for higher prices, $450 at best buy, $1000 at Amazon, the card immediately flagged. So I lost $50 basically until those charges was disputed and the retailer returned them.

When I noticed the first two charges and called BoA on my cell phone, BoA was calling me on the house phone. Now that was the bank working fast and secure.

But like seibs said, debit card or credit card it should not matter. This is commerce. E-Commerce. So if they have a debit card, they should be able to purchase right along with the credit card. I prefer the debit because I don't have to pay interest.

What it should come down to is security from the retailer who wants your business. As a consumer I will protect myself in any way I can, but the retailer needs to protect my information, not discern whether I have a debit or credit card. The consumer should not feel guilty for using their debit card.

Stop this foolishness.

[Kibble]

I think that with the economy as it is, a lot of people either choose to only have debit cards or are left with that option, honestly.

FWIW, you still have options such as a Visa pre-paid credit card, which is basically a universal gift card, at least anywhere Visa is accepted.

[Dead Metal]

Here's an awesome idea for the TFCC, implement PayPal payments not just credid and debit cards.

[chuckdawg1999]

I think that with the economy as it is, a lot of people either choose to only have debit cards or are left with that option, honestly.

FWIW, you still have options such as a Visa pre-paid credit card, which is basically a universal gift card, at least anywhere Visa is accepted.

You can also use the Pay Pal debit mastercard. It'll only take from your Pay Pal account so you can control what's in there.

[Court Jester]

FunPub HQ?

- "The Official Transformers Collector's Club"

"Ha-Ha"

sweet tire swing...

[chuckdawg1999]

Um ok. I'm sorry but putting people's private home addresses into Google and posting images of their homes is wrong. That's an invasion of privacy. How would you like it if someone did that to you?