Seibertron.com Energon Pub Forums

[Burn]

I only mentioned a date, you pointed out what it was for.

[Sid Burn]

the ONLY way to make yourselves heard is to close your accounts.
Stop debating this and use the only relevant tool in this kind of situation, your wallet.

Are TF collectors as a whole, so desperate for a repainted pair of generation wheeljacks that they will put up with this loss of personal data?

Many of you have mentioned that this is an e-commerce site without realizing the solution is within that simple statment.

TFCC is about making money, if enough of us close our accounts (as I did) then TFCC will start making real changes to keep themselves relevant in the collectors community.

as long as you are all still waiting with baited breath for these exclusives, they have no incentive to do more than the bare minimum to shut us all up.

CLOSE YOUR ACCOUNTS!

[Seibertron]

CLOSE YOUR ACCOUNTS!

How do you close an account for which was already pre-paid for a year?

If you're looking for any announcements to be made about their contract being ended or canceled, I wouldn't look for any announcements about that until after the conventions are completed. As an avid completionist of the Transformers brand, I shouldn't be punished for being a collector nor for trying to have my voice heard.

I think we're being heard loud and clear ... Hasbro appears to be listening. They've probably got their hands tied right not and I imagine situations like this are a corporate nightmare. I'm not certain what can be done until after BotCon and GIJoeCon, but after that I think anything is fair game ... especially depending on when Fun Publication's contract is up. If Hasbro renews the contract, then in my opinion they've condoned all of this to a certain degree. If they don't renew the contract, then we know that they wanted to cut the hassle and any losses/bad PR, and that they did hear us.

[DevastaTTor]

Devastattor; the latest victim of the Great FunPub Credit Hack of 2012.

What a -bleeping- hassle. I'm in Singapore this week for business and started getting all kinds of frantic calls from my wife about this. Having to do damage control while overseas has totally sucked.

This was my first foray into membership in the TFCC. It will definitely be my last.

[Kibble]

Devastattor; the latest victim of the Great FunPub Credit Hack of 2012.

What a -bleeping- hassle. I'm in Singapore this week for business and started getting all kinds of frantic calls from my wife about this. Having to do damage control while overseas has totally sucked.

This was my first foray into membership in the TFCC. It will definitely be my last.

That sucks and I'm sorry to hear, but why hadn't you already canceled the account with all the info you have been given on the matter? If anyone else has read this and is waiting it out, it's futile to do so. Do it now before you have to deal with fraudulent charges. It's not a matter of if, but rather when otherwise.

[DevastaTTor]

Devastattor; the latest victim of the Great FunPub Credit Hack of 2012.

What a -bleeping- hassle. I'm in Singapore this week for business and started getting all kinds of frantic calls from my wife about this. Having to do damage control while overseas has totally sucked.

This was my first foray into membership in the TFCC. It will definitely be my last.

That sucks and I'm sorry to hear, but why hadn't you already canceled the account with all the info you have been given on the matter? If anyone else has read this and is waiting it out, it's futile to do so. Do it now before you have to deal with fraudulent charges. It's not a matter of if, but rather when otherwise.

If I didn't have to travel all the time for work lately, I probably would have. However, the simple "cancel everything" solution just wasn't an option for me due to the timing of all this. Best I could do was monitor everything daily until I was home next week and then cancel things.

Time was not on my side this time.

[Sid Burn]

CLOSE YOUR ACCOUNTS!

How do you close an account for which was already pre-paid for a year?

they issued me a refund based on how many months I had left on my membership, $30 of my fee was returned to me. They put up no fight whatsoever.

This is the problem with these forums, all of you debate what hasbro thinks, what TFCC thinks etc etc, but its all based on nothing, thin bits of info taken from corporate style responses.
hasbro issued a safe, corporate response removing them from responsibility, TFCC has been issuing responses to cover their own asses as well.

the reason hasbro will renew TFCC as a license holder is based on their PROFITS! nothing more, if the data loss issue equals a loss in profits, they will weigh that against the overall profits of the club.

if you all continue your huffing and puffing over this, but then sit patiently waiting for your battlechargers and shattered glass repaints, I can assure you TFCC has little to no motivation to do anything but a simple mod of their existing site.

not sure why that is hard to understand, the license's Hasbro gives out on their products are a function of profitibility, nothing more.

TFCC knows as well as Hasbro does that nostalgia is a powerful sales tool, that is why we have seen TF exclusives moving from obscure characters who make a nice addition, to main characters that are needed to complete a line.

we should be insulted that the TFCC is so confident in holding us hostage with nostalgia that they can actually be combative about losing our data.

I am telling you all, as long as you follow the TF consumer treadmill like sheep, they have no reason to better their user experience, only close the hole they left on the site.

that site is going to continue looking like a reject from 2001, the shipping times from TFCC will continue to be slow, the customer support will continue to be aloof and the price for a few 'fanzines' and a toy will continue to be too high.

vote with your money, its the only thing that a business will hear. Do any of you actually think that TFCC cares about your inconvenience past the point that it hinders their cashflow via online revenue or botcon attendance?

[AutobotMR2]

CLOSE YOUR ACCOUNTS!

How do you close an account for which was already pre-paid for a year?

they issued me a refund based on how many months I had left on my membership, $30 of my fee was returned to me. They put up no fight whatsoever.

This is the problem with these forums, all of you debate what hasbro thinks, what TFCC thinks etc etc, but its all based on nothing, thin bits of info taken from corporate style responses.
hasbro issued a safe, corporate response removing them from responsibility, TFCC has been issuing responses to cover their own asses as well.

the reason hasbro will renew TFCC as a license holder is based on their PROFITS! nothing more, if the data loss issue equals a loss in profits, they will weigh that against the overall profits of the club.

if you all continue your huffing and puffing over this, but then sit patiently waiting for your battlechargers and shattered glass repaints, I can assure you TFCC has little to no motivation to do anything but a simple mod of their existing site.

not sure why that is hard to understand, the license's Hasbro gives out on their products are a function of profitibility, nothing more.

TFCC knows as well as Hasbro does that nostalgia is a powerful sales tool, that is why we have seen TF exclusives moving from obscure characters who make a nice addition, to main characters that are needed to complete a line.

we should be insulted that the TFCC is so confident in holding us hostage with nostalgia that they can actually be combative about losing our data.

I am telling you all, as long as you follow the TF consumer treadmill like sheep, they have no reason to better their user experience, only close the hole they left on the site.

that site is going to continue looking like a reject from 2001, the shipping times from TFCC will continue to be slow, the customer support will continue to be aloof and the price for a few 'fanzines' and a toy will continue to be too high.

vote with your money, its the only thing that a business will hear. Do any of you actually think that TFCC cares about your inconvenience past the point that is hinders their cashflow via online revenue or botcon attendance?

He has a valid point guys. The less money we give these...incompetent...people, the less likely we will have to worry about them in the future. Hasbro is to large a company to invest in a contract with people that won't make them money...and might actually lose them money in the long run. I can honestly say that no matter who the exclusive is, until I see a change in "ownership" in the Club, I will have nothing to do with it. And Seibertron I do understand your point you made earlier, but honetly I just don't have , well any faith in these guys to fix this whole mess.

[Sid Burn]

exactly, I dont like it being this way, but it is this way.

I certainly wish that the TFCC and Hasbro held our memories up as something to be cherished, but they actually use them as a tool to sell us more bots.

TFs are not referred to as plastic crack simply because they are cool, it also has to do with the pushers (hasbro/TFCC) being extremely skilled and experienced using our own nostalgia against us.

this is all fine up to a point, I certainly dont want transformers to go anywhere, but when we endure a loss of privacy, security and safety from the TFCC and STILL line up for more...

well, that makes us the fools, not them.

if you walked into a business, bought something, and they let you know that your personal data had been lost with the transaction due to negligence, would you be in a hurry to continue buying from that store?

but if completing your G3 lineup is SO important that you will actually endure the loss of your personal data, then expect more of this nonsense in the future.

maybe that can be another level of exclusiveness for the TFCC to market?
'this exclusive is limited to 500 pcs worldwide and to obtain one, you have to risk identity theft making it even MORE exclusive!'

[AutobotMR2]

maybe that can be another level of exclusiveness for the TFCC to market?
'this exclusive is limited to 500 pcs worldwide and to obtain one, you have to risk identity theft making it even MORE exclusive!'

Sounds like they are well on their way to this idea....and it's sad. I have only been in the hobby of collecting for a few years now, but I have loved Transformers since I was a kid. And I'm sorry, but I'm not gonna put my family's future financial stability in danger just because these idiots couldn't front some money from the rediculous ammount they make off of us to provide the security needed to protect our financial and private information.

As far as I'm concerned FunPub is dead to me, and they will stay that way. Only because I have no faith that anything will come of this other than "woops" and "my bad".