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Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 8:14 am
by ZenPrime
Did anyone that got their pre-order in get the 20% discount online promo applied to their pre-order?

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 8:20 am
by fordprefect294
ZenPrime wrote:Did anyone that got their pre-order in get the 20% discount online promo applied to their pre-order?


Site says orders of $150 or more, unless there's a different offer I'm not seeing

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 8:25 am
by ZenPrime
fordprefect294 wrote:
ZenPrime wrote:Did anyone that got their pre-order in get the 20% discount online promo applied to their pre-order?


Site says orders of $150 or more, unless there's a different offer I'm not seeing


Yeah for those that actually ordered 2 of these. which I forgot to mention.

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 8:26 am
by fordprefect294
ZenPrime wrote:
fordprefect294 wrote:
ZenPrime wrote:Did anyone that got their pre-order in get the 20% discount online promo applied to their pre-order?


Site says orders of $150 or more, unless there's a different offer I'm not seeing


Yeah for those that actually ordered 2 of these. which I forgot to mention.


Ahh, didn't think of that.

edit- Sudden depression of scalpers getting him at a discount... :-x

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 8:44 am
by Bubbah
ZenPrime wrote:
fordprefect294 wrote:
ZenPrime wrote:Did anyone that got their pre-order in get the 20% discount online promo applied to their pre-order?


Site says orders of $150 or more, unless there's a different offer I'm not seeing


Yeah for those that actually ordered 2 of these. which I forgot to mention.

I called TRU about it since I've already got my preorder in, and they said the code only works for in stock items so it can't be applied :( did you get it to work?

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 9:02 am
by SkyWarpsGhost
Sorry if this is off topic, but just off the phone with Hasbro UK asking about the availability of MP Optimus in the UK. The girl I spoke to said it would be avalible October/November as a Toys R Us exclusive. So at least I'm not gonna have to import again :)

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 9:06 am
by ZenPrime
Bubbah wrote:
ZenPrime wrote:
fordprefect294 wrote:
ZenPrime wrote:Did anyone that got their pre-order in get the 20% discount online promo applied to their pre-order?


Site says orders of $150 or more, unless there's a different offer I'm not seeing


Yeah for those that actually ordered 2 of these. which I forgot to mention.

I called TRU about it since I've already got my preorder in, and they said the code only works for in stock items so it can't be applied :( did you get it to work?


TRU.com was going to process a $40 refund until they saw that I paid via Paypal then told me they can't do the refund :BANG_HEAD: :-x :sad:

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 9:56 am
by Nicap
I woke up this morning living here in Juneau Alaska to see that the MP Optimus Prime is available for preorder. I have been trying all morning to get this to show up on TRU with no luck. I just get "Your search for "15546036" returned 0 results."

If any of you have any suggestions I would greatly appreciate your help. Thanks.

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 10:37 am
by Bubbah
ZenPrime wrote:
Bubbah wrote:
ZenPrime wrote:
fordprefect294 wrote:
ZenPrime wrote:Did anyone that got their pre-order in get the 20% discount online promo applied to their pre-order?


Site says orders of $150 or more, unless there's a different offer I'm not seeing


Yeah for those that actually ordered 2 of these. which I forgot to mention.

I called TRU about it since I've already got my preorder in, and they said the code only works for in stock items so it can't be applied :( did you get it to work?


TRU.com was going to process a $40 refund until they saw that I paid via Paypal then told me they can't do the refund :BANG_HEAD: :-x :sad:

Oh man that sucks, maybe I'll try again this afternoon and hope for a different rep that'll hook me up since I used a card & not Paypal.

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 11:32 am
by vectorA3
burning_sirius wrote:AHHHH! I work nights and totally slept through this. Noooo!


I work nights as well, but I got up to take a wiz and checked my phone. Glad I did b/c a buddy of mine texted me and I put the pre-order in. (Had a problem with the Verified by Visa system & my debit card, but after dealing with Chase by phone for 20 min., I got it resolved. I was so pissed & thought it was gonna go out of stock, but i got it) Nevertheless I'm stoked. I hope u can get one man. Check the news like a hawk & when the listing shows up again, sign up to be emailed when it's available/in stock to order again.

I really like the old MP Prime, but my friend who has the Takara version MP-10 says its top notch. When I visit him at work next month I'll see. (He also has the Igear Ironhide & Rachet, new MP Starscream coronation, and Mattel's collector's edition Voltron!! -the big one! Can't wait!!)

Star wars fans who want speederbikes: don't fret, the BOGO 50% is on again this week. Hunt avidly.

And now at the risk of death by tomatoes being launched at me - I pre-ordered MP Optimus yesterday, got MP TC the first week it was out in CA with some help (i owe that dude, seriously), and the weekend before that I was able to get the new Speederbike and scout set with a BOGO 75% coupon another friend sent me (owe that guy too). I got 2 bikes for under $30 -including tax, instead of $47. $15 a piece! Now I'm caught up with everything I've wanted this year except for a TVC Starkiller and 1 more Speederbike set (opener). :grin: :DANCE: I love my friends!! Destroy all scalpers!!!!!

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 12:02 pm
by St. Even
Now that I know TRU.com encouraged scalping by offering 20% off I am even more disgusted with this whole affair!

I called TRU locally to discuss when the local store would receive MP-10. I was told my regional distribution center was aloted 514 items. I asked if the local store would receive any and I was told it would depend on how many were presold!!!

In the past I have had difficulties getting figures because the employees at my local store would buy items before they ever are placed on the shelves. Now I am getting jobbed by this presale!

I am so upset at TRU and Hasbro. I called TRU customer service and they cannot even find the presale in their system. I am not even able to complain about it because they cannot find an item to attach the complaint to.

This is a PRIME example of how a company should not do business.

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 12:21 pm
by faustx
Much of the online sales process for Hasbro is outsourced and the rest is automated. For sales of this size there is no high level strategy guiding the process. A company that deals in billions isn't concerned with how this works out for the fans so long as the product sells. Since we can only vote with our wallets and never fail to keep the scalpers well fed, here we are.

Good luck to my fellow Cybertronians in getting their Primeā€¦it's a sweet figure.

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 12:34 pm
by DPrime
What a sham, I checked the site early this morning and saw that both Optimus and thundercracker were available. I already preordered optimus so I only selected thundercracker. While submitting my final order the page just blanked out. I did this 2 more times to make sure my order went through and the same result. I tried one more time and then ththundercracker was unavailable. Toys r us blows man wtf???? They took both of them down at the same time. When the Optimus was first listed I preordered it and got a cancellation in my email a few minutes later so I preordered it again and got a confirmation. What the hell kind of business is this? :BOOM:

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 1:14 pm
by RodimalToyota
DPrime wrote:What a sham, I checked the site early this morning and saw that both Optimus and thundercracker were available. I already preordered optimus so I only selected thundercracker. While submitting my final order the page just blanked out. I did this 2 more times to make sure my order went through and the same result. I tried one more time and then ththundercracker was unavailable. Toys r us blows man wtf???? They took both of them down at the same time. When the Optimus was first listed I preordered it and got a cancellation in my email a few minutes later so I preordered it again and got a confirmation. What the hell kind of business is this? :BOOM:


That's what happens when you try to buy it after it's sold out, during checkout. If you click "process" and the screen comes empty, it's gone.

YOU GOT CART-JACKED!

:BANG_HEAD:

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 1:42 pm
by vectorA3
St. Even wrote:Now that I know TRU.com encouraged scalping by offering 20% off I am even more disgusted with this whole affair!

I called TRU locally to discuss when the local store would receive MP-10. I was told my regional distribution center was aloted 514 items. I asked if the local store would receive any and I was told it would depend on how many were presold!!!

In the past I have had difficulties getting figures because the employees at my local store would buy items before they ever are placed on the shelves. Now I am getting jobbed by this presale!

I am so upset at TRU and Hasbro. I called TRU customer service and they cannot even find the presale in their system. I am not even able to complain about it because they cannot find an item to attach the complaint to.

This is a PRIME example of how a company should not do business.



I don't believe TRU had it in mind to encourage people to buy 2 MP Optimuses for $200 and get 20% off -and wanted people to 'scalp' them. Most people, such as I, can scarcely afford one. They were encouraging people to buy $150 or more in toys, video games, media, clothes, etc. for the discount.
If you're saying they should've placed the MP Prime ordering limit at 1 per customer - I would agree. I believe they did this for MP Thundercracker, but why didn't they do this for Optimus?? Strange.

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 2:01 pm
by Bubbah
St. Even wrote:Now that I know TRU.com encouraged scalping by offering 20% off I am even more disgusted with this whole affair!

I called TRU locally to discuss when the local store would receive MP-10. I was told my regional distribution center was aloted 514 items. I asked if the local store would receive any and I was told it would depend on how many were presold!!!

In the past I have had difficulties getting figures because the employees at my local store would buy items before they ever are placed on the shelves. Now I am getting jobbed by this presale!

I am so upset at TRU and Hasbro. I called TRU customer service and they cannot even find the presale in their system. I am not even able to complain about it because they cannot find an item to attach the complaint to.

This is a PRIME example of how a company should not do business.

The 20% off is not valid for MP Prime, it says in the "exclusions" that it cannot be applied to preorders, which is what Prime is, so it's full price. And with a limit of 2, at full price, I wouldn't exactly say they're encouraging scalping. A limit of 2 is perfect in my opinion. Some people buy one to keep in package & one to open, some like to display an object in both modes and some are picking one up and one for another friend/collector who wasn't able to be online just at that right moment. For all those people, 1 is very frustrating so I really think 2 is the best way to limit scalping yet make as many fans/collectors happy as possible.

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 2:17 pm
by Pigbeard
Missed it again. Arggggggggggg. :sad:

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 2:36 pm
by Megatron000
Did the pre-order end? I can't view it via the URL provided in the 1st post in the thread...I want it! Thanks

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 3:42 pm
by tmk9883
Does anybody know when these will be in stores? Guess I need to get on the horn with the local TRUs to try holding a couple.

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 3:48 pm
by fordprefect294
Bubbah wrote:
St. Even wrote:Now that I know TRU.com encouraged scalping by offering 20% off I am even more disgusted with this whole affair!

I called TRU locally to discuss when the local store would receive MP-10. I was told my regional distribution center was aloted 514 items. I asked if the local store would receive any and I was told it would depend on how many were presold!!!

In the past I have had difficulties getting figures because the employees at my local store would buy items before they ever are placed on the shelves. Now I am getting jobbed by this presale!

I am so upset at TRU and Hasbro. I called TRU customer service and they cannot even find the presale in their system. I am not even able to complain about it because they cannot find an item to attach the complaint to.

This is a PRIME example of how a company should not do business.

The 20% off is not valid for MP Prime, it says in the "exclusions" that it cannot be applied to preorders, which is what Prime is, so it's full price. And with a limit of 2, at full price, I wouldn't exactly say they're encouraging scalping. A limit of 2 is perfect in my opinion. Some people buy one to keep in package & one to open, some like to display an object in both modes and some are picking one up and one for another friend/collector who wasn't able to be online just at that right moment. For all those people, 1 is very frustrating so I really think 2 is the best way to limit scalping yet make as many fans/collectors happy as possible.


Not to start a fire, but that just seems greedy. "You should sell me two because I want two" sounds like "I deserve to have two of what is going to be a really hard-to-find item, and someone else doesn't deserve one." Just my two cents, that particular clause doesn't do much to strengthen your argument.

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 4:32 pm
by Bubbah
fordprefect294 wrote:
Bubbah wrote:
St. Even wrote:Now that I know TRU.com encouraged scalping by offering 20% off I am even more disgusted with this whole affair!

I called TRU locally to discuss when the local store would receive MP-10. I was told my regional distribution center was aloted 514 items. I asked if the local store would receive any and I was told it would depend on how many were presold!!!

In the past I have had difficulties getting figures because the employees at my local store would buy items before they ever are placed on the shelves. Now I am getting jobbed by this presale!

I am so upset at TRU and Hasbro. I called TRU customer service and they cannot even find the presale in their system. I am not even able to complain about it because they cannot find an item to attach the complaint to.

This is a PRIME example of how a company should not do business.

The 20% off is not valid for MP Prime, it says in the "exclusions" that it cannot be applied to preorders, which is what Prime is, so it's full price. And with a limit of 2, at full price, I wouldn't exactly say they're encouraging scalping. A limit of 2 is perfect in my opinion. Some people buy one to keep in package & one to open, some like to display an object in both modes and some are picking one up and one for another friend/collector who wasn't able to be online just at that right moment. For all those people, 1 is very frustrating so I really think 2 is the best way to limit scalping yet make as many fans/collectors happy as possible.


Not to start a fire, but that just seems greedy. "You should sell me two because I want two" sounds like "I deserve to have two of what is going to be a really hard-to-find item, and someone else doesn't deserve one." Just my two cents, that particular clause doesn't do much to strengthen your argument.

No worries, I know it comes off that way to some, and I'm not saying that I personally do it (I prefer playing with mine to show it in different modes haha), but even if it does come off as sounding a bit greedy, it's still a hundred times better then a scalper getting a hold of a bunch to resell, at least in my opinion.

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 4:40 pm
by Erailea
DPrime wrote:What a sham, I checked the site early this morning and saw that both Optimus and thundercracker were available. I already preordered optimus so I only selected thundercracker. While submitting my final order the page just blanked out. I did this 2 more times to make sure my order went through and the same result. I tried one more time and then ththundercracker was unavailable. Toys r us blows man wtf???? They took both of them down at the same time. When the Optimus was first listed I preordered it and got a cancellation in my email a few minutes later so I preordered it again and got a confirmation. What the hell kind of business is this? :BOOM:


Sadly TRU is well known for this when it comes to their website orders - on all accounts of those complaints. For one reason or another I followed their FB page last Christmas and every few posts there was someone complaining about being shafted at checkout. Either their cart was empty when they went to pay, they checked out perfectly fine only to have their purchase canceled within 24 hours or, in the cases of buy 1 get 1 (or 2) free, they got the item they had to pay for and lost those that were supposed to be free and the order was shipped before they could cancel it.

I understand when it happens on occasion, but the number of times it popped up on their FB page in a span of a month was more than a little revolting. Warded me away from ordering anything during the high season. This is actually the first time I've ordered anything from them online in general, so I'm praying my order is OK. I got the confirmation, but with all those complaints last year, I'm still a little weary.

I wish you luck in securing one!

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 6:01 pm
by MrAllMiteyPinoy
Ok so i clicked on the link but it goes to the website and says that the product can not be found. SOMEONE PLEASE HELP! :-(

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 6:14 pm
by optimolife
MrAllMiteyPinoy wrote:Ok so i clicked on the link but it goes to the website and says that the product can not be found. SOMEONE PLEASE HELP! :-(



LOL not much anyone can do..you're not the only one getting the "can't be found" error ... we just have to keep checking until it shows up >:oP

Re: ToysRUs.com has MP Optimus Prime pre-orders up!

PostPosted: Mon Sep 24, 2012 10:39 pm
by President-prime
Didn't want to be an a$$hole, but everyone/collectors "collects" or likes their toys different. I personally don't think buying two of the same toy is greedy. I display my toys together, one in robot and one in vehicle/ beast modes. I've been doing this since 1994. To say that I'm greedy for the way I collect or display my toys is just "unprimely.". Just because we don't get what we want doesnt make everyone else who bought two of the same toy "scalpers. Just voicing my opinion.

By the way , I pre-ordered two mp Optimus prime when it first came up, and found 5 thundrcrackers at a nearby toysrus (only bought 2).