TFSS Update to Those Who Have Moved or Have Lapsed Memberships - Please Read
Sunday, June 16th, 2013 11:51AM CDTCategories: Collector's Club News, Toy News
Posted by: El Duque Views: 14,882
Just a reminder to change your address by in the morning for the TFSS shipment. We are going to do the best we can to get them out before BotCon (no guarantees). But we need your help. If you have moved since the program started last fall, we need you log in at: mastercollector.com/fss/event.cfm?eid=3 and update your address. If you no longer have an active membership, you can reply to this email with your corrected address. If you have an active membership we need you to please do the update.
This needs to be done by Monday morning 9am Eastern Time so we can work on generating the shipping documents. We cannot be responsible for reshipments for anything that is sent to an incorrect address. If you can't remember your password, go to the club: TransformersClub.com/shop and use the "remember me" function under the My Account tab. Please do not call as we are preparing for BotCon and we don't have the capacity to handle many calls and get ready for the show.
We really need everyone to update their own account if you have moved as if there are too many that we have to do, we will not be able to ship this week and they will be delayed until the middle of July. We desperately want to get these to you. We have all been waiting a long time for these items to arrive.
After the first shipment goes out, we will let you know what the billing dates will be for the two installments.
We appreciate your patience in this program. The delay has been very frustrating to us as well, and the manufacturer has assured us that it won't happen again. We know you will love your figures!
Thanks for your support,