o.supreme wrote:Once I did, I explained my situation, and gave the actual cost of each item (which I believe was $4.97). I don't know what process she used to finalize the transaction, however I was able to walk away with a successful purchase.
o.supreme wrote:Now I know that the this scenario came up several times, and is apparently occurring now with Power of the Primes wave 2 Legends Class figures within the United States. While Wal Mart (a global chain), claims to have comprehensive training of its employees, its obvious, that all these people are only human, so a variety of different scenarios can occur. The question is...which is correct?
o.supreme wrote:Scenario 3- You go to self checkout and an Item does not scan, but you have another item of the same price that will (a same size toy form an older assortment). you just scan that item instead and proceed with your transaction. Now while this is not *theft* of money, it will cause the stores inventory system to be off. I only point this out because on one occasion due to lack of patience I did this myself. While I did not lose any sleep over it, I would probably not do it again, now that I know there is a better way.
Overcracker wrote:There's one more scenario there I think.
Scenario 4. It does scan, but the price is lower, than what you know it ought to be, and there is no sale going on. The price marked on the shelf is correct, but scans lower for some reason.
What do you do? What...do...you...do?!
I would say, that if the figure doesn't scan for some reason, you can do your best to provide an actual price for it. But outright lying about it to get a lower price not really the best approach in my view.
If the employee enters a random price(never seen this happen) then you may want to call it out, if you feel so inclined. Again, you are not actively deceiving any one. But it can be an act of omission to let it stand.
If the item does not scan, in the self checkout line, call a manager to help you out if you have time. Just scanning something else can cause issues.
Overcracker wrote:There's one more scenario there I think.
Scenario 4. It does scan, but the price is lower, than what you know it ought to be, and there is no sale going on. The price marked on the shelf is correct, but scans lower for some reason.
What do you do? What...do...you...do?!
Rysquad wrote:Scenario 5. Titans Return Legends on clearance. Power of the Primes Legends is not. Wave 2 Legends don't scan. They scan the Titans Return figure. They put in the clearance price for the Power of the Primes figure.
Do you speak up?
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