Selects Star Convoy chest piece broken.

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Selects Star Convoy chest piece broken.

Postby felzbug » Thu Nov 14, 2019 10:55 pm

I just got Star Convoy and within a minute, my son broke the chest piece. Does anyone know where of how I could get a replacement. Thanks
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Re: Selects Star Convoy chest piece broken.

Postby Rogue-Primal » Fri Nov 15, 2019 6:19 am

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Ouch looks like a unfortunate break, is it a Masterpiece toy those are really expensive :-?
Im surprised :TAKARATOMY: and :HASBRO: don't use small ammount of die-cast metal to reinforce a thin piece like this on a expensive toy. Do you have any contact information from the seller or website to ask for a refund?

In a worst case scenario the replacement figure it will be really expensive to pay any difference between damaged and a new one along with shipping.
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Re: Selects Star Convoy chest piece broken.

Postby TF-fan kev777 » Fri Nov 15, 2019 6:55 am

Rogue-Primal wrote:Ouch looks like a unfortunate break, is it a Masterpiece toy those are really expensive :-?
Im surprised :TAKARATOMY: and :HASBRO: don't use small ammount of die-cast metal to reinforce a thin piece like this on a expensive toy. Do you have any contact information from the seller or website to ask for a refund?

In a worst case scenario the replacement figure it will be really expensive to pay any difference between damaged and a new one along with shipping.


That is a Takara generations selects figure and not a masterpiece, but still on the expensive side.
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Re: Selects Star Convoy chest piece broken.

Postby felzbug » Fri Nov 15, 2019 1:01 pm

Rogue-Primal wrote:Ouch looks like a unfortunate break, is it a Masterpiece toy those are really expensive :-?
Im surprised :TAKARATOMY: and :HASBRO: don't use small ammount of die-cast metal to reinforce a thin piece like this on a expensive toy. Do you have any contact information from the seller or website to ask for a refund?

In a worst case scenario the replacement figure it will be really expensive to pay any difference between damaged and a new one along with shipping.


I'm going to see if maybe Hasbro Taiwan can help, it never hurts to try. I'm hoping maybe a third party will do a Star Convoy upgrade.
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Re: Selects Star Convoy chest piece broken.

Postby Burn » Fri Nov 15, 2019 4:31 pm

Motto: "Freedom is the right of all sentient beings to randomly click things in the Admin Panel to see what it breaks."
It's a very bad design. When I transformed mine I realised it was going to be a problem, so I watched Chuck's YouTube review and he had the same problem, but the trick is to have the piece in place before pushing the cab through.
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Re: Selects Star Convoy chest piece broken.

Postby Counterpunch » Fri Nov 22, 2019 3:38 pm

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Burn wrote:It's a very bad design. When I transformed mine I realised it was going to be a problem, so I watched Chuck's YouTube review and he had the same problem, but the trick is to have the piece in place before pushing the cab through.


Good ole' Chuck Dawg.
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