Seibertron.com Energon Pub Forums

by **felzbug** » Thu Nov 14, 2019 10:55 pm

I just got Star Convoy and within a minute, my son broke the chest piece. Does anyone know where of how I could get a replacement. Thanks

by **Rogue-Primal** » Fri Nov 15, 2019 6:19 am

Ouch looks like a unfortunate break, is it a Masterpiece toy those are really expensive :-?

Im surprised :TAKARATOMY:

and

don't use small ammount of die-cast metal to reinforce a thin piece like this on a expensive toy. Do you have any contact information from the seller or website to ask for a refund?

In a worst case scenario the replacement figure it will be really expensive to pay any difference between damaged and a new one along with shipping.

News Credits: 42 · by **TF-fan kev777** » Fri Nov 15, 2019 6:55 am

Rogue-Primal wrote:Ouch looks like a unfortunate break, is it a Masterpiece toy those are really expensive
Im surprised and don't use small ammount of die-cast metal to reinforce a thin piece like this on a expensive toy. Do you have any contact information from the seller or website to ask for a refund?

In a worst case scenario the replacement figure it will be really expensive to pay any difference between damaged and a new one along with shipping.

That is a Takara generations selects figure and not a masterpiece, but still on the expensive side.

by **felzbug** » Fri Nov 15, 2019 1:01 pm

Rogue-Primal wrote:Ouch looks like a unfortunate break, is it a Masterpiece toy those are really expensive
Im surprised and don't use small ammount of die-cast metal to reinforce a thin piece like this on a expensive toy. Do you have any contact information from the seller or website to ask for a refund?

In a worst case scenario the replacement figure it will be really expensive to pay any difference between damaged and a new one along with shipping.

I'm going to see if maybe Hasbro Taiwan can help, it never hurts to try. I'm hoping maybe a third party will do a Star Convoy upgrade.

News Credits: 226 · by **Burn** » Fri Nov 15, 2019 4:31 pm

It's a very bad design. When I transformed mine I realised it was going to be a problem, so I watched Chuck's YouTube review and he had the same problem, but the trick is to have the piece in place before pushing the cab through.

News Credits: 125 · by **Counterpunch** » Fri Nov 22, 2019 3:38 pm

Burn wrote:It's a very bad design. When I transformed mine I realised it was going to be a problem, so I watched Chuck's YouTube review and he had the same problem, but the trick is to have the piece in place before pushing the cab through.

Good ole' Chuck Dawg.