Seibertron.com Energon Pub Forums

Just a quick note to let you know that the figures are in our warehouse! We are going to do the best we can to get them out before BotCon (no guarantees). But we need your help. If you have moved since the program started last fall, we need you log in at: mastercollector.com/fss/event.cfm?eid=3 and update your address.


This needs to be done by Monday morning 9am Eastern Time so we can work on generating the shipping documents. We cannot be responsible for reshipments for anything that is sent to an incorrect address. If you can't remember your password, go to the club: TransformersClub.com/shop and use the "remember me" function under the My Account tab. Please do not call as we are preparing for BotCon and we don't have the capacity to handle many calls and get ready for the show.

After the first shipment goes out, we will let you know what the billing dates will be for the two installments.

We appreciate your patience in this program. The delay has been very frustrating to us as well, and the manufacturer has assured us that it won't happen again. We know you will love your figures!

Thanks for your support,

Brian

xyl360 wrote:Hehe, what a crock! The subscription figures arrived *just* in time for Botcon. What a frickin' coincidence. I'll bet they arrived in the same shipment as the Botcon sets themselves. Who would have guessed the manufacturer's delays would have such convenient timing.

The club won't fess up to the truth that we already pretty much know at this point.

Flashwave wrote:

xyl360 wrote:Hehe, what a crock! The subscription figures arrived *just* in time for Botcon. What a frickin' coincidence. I'll bet they arrived in the same shipment as the Botcon sets themselves. Who would have guessed the manufacturer's delays would have such convenient timing.

The club won't fess up to the truth that we already pretty much know at this point.

Actually, I'm pretty sure they said that somewhere on an email, something along the lines of "at this point, these figures are so late we're just gonna make the best we can of a bad situation and combine the shipments." Remember, shipping things out of China in containers is not like dropping a box off at UPS, factories can and will wait to send a box when they fill it. And it takes a lot of TFs to fill a box.

Just a reminder to change your address by in the morning for the TFSS shipment. We are going to do the best we can to get them out before BotCon (no guarantees). But we need your help. If you have moved since the program started last fall, we need you log in at: mastercollector.com/fss/event.cfm?eid=3 and update your address. If you no longer have an active membership, you can reply to this email with your corrected address. If you have an active membership we need you to please do the update.

This needs to be done by Monday morning 9am Eastern Time so we can work on generating the shipping documents. We cannot be responsible for reshipments for anything that is sent to an incorrect address. If you can't remember your password, go to the club: TransformersClub.com/shop and use the "remember me" function under the My Account tab. Please do not call as we are preparing for BotCon and we don't have the capacity to handle many calls and get ready for the show.

We really need everyone to update their own account if you have moved as if there are too many that we have to do, we will not be able to ship this week and they will be delayed until the middle of July. We desperately want to get these to you. We have all been waiting a long time for these items to arrive.

After the first shipment goes out, we will let you know what the billing dates will be for the two installments.

We appreciate your patience in this program. The delay has been very frustrating to us as well, and the manufacturer has assured us that it won't happen again. We know you will love your figures!

Thanks for your support,

Brian