Seibertron.com Energon Pub Forums

william-james88 wrote:

bodrock wrote:I hope those that wanted TR Arcee were able to reorder dat preorder. I am waiting for Grotesque....! He's coming to TRU, too?

He is coming to a retailer, but that retailer has yet to be identified. We assume its TRU, but it could be BBTS or Walmart or whoever.

bodrock wrote:I'll admit I was hoping to see a new Ratchet, through TR/Generations....we got one for RiD, but I wanted a reason to not hunt that Universe or MP incarnations down.

I am sure we will get another Ratchet sooner or later, hes a very important character to not be redone yet (along with Sideswipe) so if we dont see him in POTP, he will be in whatever else they have planned on their roadmap to 2021.

william-james88 wrote:The Titans Return Exclusive Clones 2 pack has been found at Walgreens in Sacremento. If you find these, pelase take a picture and send it to us so we can news it.

o.supreme wrote:I did not see it in the sightings section..anyone know the exact location of the store? I live in the area, and there are tons of Walgreens.

william-james88 wrote:The Titans Return Exclusive Clones 2 pack has been found at Walgreens in Sacremento. If you find these, please take a picture and send it to us so we can news it.

RodimusConvoy13 wrote:For those still looking for Slugslinger, Amazon.com has him for $24.75 and Prime Shipping at the moment. Not too bad of a price if you're tired of looking in stores.

https://www.amazon.com/Transformers-Generations-Titans-Slugslinger-Caliburst/dp/B01MQQPVF2/ref=sr_1_3?s=toys-and-games&ie=UTF8&qid=1509986286&sr=1-3&keywords=titans+return

william-james88 wrote:We have some sad news to share. Several fans have reported getting their Hascon Arcee orders cancelled by Toysrus. This exclusive toy went up for preorder at Toysrus October 5th with a November 7 release date. However, as we near the release date, it seems Toysrus cannot fulfill all their orders. They have sent out messages saying the order cannot be fulfilled. It is unknown if this is happening to everyone or only to some, meaning we do not know if this toy is not coming out right now or if it's because there were more orders than available product. So check your inboxes as soon as you can and get back to us to let us know if this is happening to you too.

Here is the message sent:

Thank you for shopping at Toysrus.com and Babiesrus.com.

Unfortunately, we were unable to complete your order # 6582033416-0. As a result, your order has been cancelled. If you have any questions or concerns, please contact our Guest Service Team at 1-800-TOYSRUS (869-7787) for further assistance.

Here is a review of your cancelled order:

Item: 26636384
Description: Transformers Titans Return Arcee Pack
Quantity: 2 @ $24.99

Please note, you will not be charged for the above item(s).

We apologize for any inconvenience and appreciate your understanding. Thank you again for shopping at Toysrus.com and Babiesrus.com.

Sincerely,

The Guest Service Team
Toysrus.com and Babiesrus.com

UPDATE:

A few fans contacted Toysrus and learnt that the issue was with the preorder window being longer than 30 days which exceeds the limit some banks, paypal and some credit cards may have when holding money for an order. For further questions and clarity regarding your particular order, it is best you contact the number given in the e-mail. Arcee is still available for preordering at the time of writing, so anyone with a cancelled order can simply reorder her.

william-james88 wrote:The Titans Return Exclusive Clones 2 pack has been found at Walgreens in Sacremento. If you find these, pelase take a picture and send it to us so we can news it.

o.supreme wrote:Well it's 11/7. I got an e-mai this morning stating that the Arcee's I re-ordered are not shipping today and there's been a delay (surprise surprise...). But this time, I did notice that at the bottom they did have a sentence that sates if the order is not satisfied within 30 days, it will be cancelled and my card will not be charged.

o.supreme wrote:ok, the next chapter of the TRU/TR Arcee Saga. I just got another e-mail from TRU confirming the items shipped. So now I have a FedEx tracking number..yay!.

I'm still not sure why they just didn't ship all 3 items I ordered together, it would have been less expensive on their end, unless the TR Arcee is coming from a different distribution center than the others...But I guess I shold just be fortunate I'm getting it at all.

I just hope everyone whos orders were previously cancelled, and that were able to re-order in the past 24-48 hours were fulfilled as mine were.

We have received your order # XXXXXXXXXXX. However, there has been an unexpected delay in the shipment of the following item(s):

Item: 26636384
Description: Transformers Titans Return Arcee Pack
Quantity: 2 @ $16.66
Shipped Method: Economy Shipping