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Re: Seibertron.com Problem Reporting Thread

PostPosted: Mon Apr 24, 2017 9:19 pm
by Emeraldbwing
Seibertron wrote:I'm unable to duplicate this problem. Has anyone else had this issue? Can anyone walk us through the process you are going through to report a sighting in the sightings section? Are you doing it by finding the store first or by finding the item first?


I went to the Transformers Toy Sightings Section, clicked on the Jump to Transformers: The Last Knight link, clicked on Deluxe Class Barricade, selected State or Region: Indiana, selected Retail Chain: Toys “R” Us, clicked Add Sighting for Toys "R" Us 601 Wabash St Lighthouse Place Outlet, Michigan City, Indiana 46360 United States, added my sighting and clicked Submit Sighting(s) at the top of this page and the next page showed the store as the following:

Toys "R" Us (Store #81743)
601 Wabash St
Lighthouse Place Outlet
Michigan City, Indiana 46360

When I check to make sure the sighting had updated it listed them being in a Dollar General in Gulf Breeze, Florida. I clicked back to the successful submission page and it still showed the store as being the Toys "R" Us in Michigan City. This is all the information I can give you. If you cannot find the issue is there a way to remove the incorrect sightings so I can try to submit them again with a corrected location?

Re: Seibertron.com Problem Reporting Thread

PostPosted: Mon Apr 24, 2017 10:04 pm
by Seibertron
Could you try submitting the sighting again to see if it is correct this time? I can manually delete the bad sightings.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Tue Apr 25, 2017 3:32 am
by -Kanrabat-
Emeraldbwing wrote:
Seibertron wrote:I'm unable to duplicate this problem. Has anyone else had this issue? Can anyone walk us through the process you are going through to report a sighting in the sightings section? Are you doing it by finding the store first or by finding the item first?


I went to the Transformers Toy Sightings Section, clicked on the Jump to Transformers: The Last Knight link, clicked on Deluxe Class Barricade, selected State or Region: Indiana, selected Retail Chain: Toys “R” Us, clicked Add Sighting for Toys "R" Us 601 Wabash St Lighthouse Place Outlet, Michigan City, Indiana 46360 United States, added my sighting and clicked Submit Sighting(s) at the top of this page and the next page showed the store as the following:

Toys "R" Us (Store #81743)
601 Wabash St
Lighthouse Place Outlet
Michigan City, Indiana 46360

When I check to make sure the sighting had updated it listed them being in a Dollar General in Gulf Breeze, Florida. I clicked back to the successful submission page and it still showed the store as being the Toys "R" Us in Michigan City. This is all the information I can give you. If you cannot find the issue is there a way to remove the incorrect sightings so I can try to submit them again with a corrected location?


Sorry for the overquote, but wait wait wait... We actually have a function like this on Seibertron? Well, I didn't knew that. I thought all we had to do was to make a post in a sighting thread.

Interesting. :-?

Does this... hum... aps work only for US sightings or does it work for the whole world? Because it's always cool to have one more tool to use.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Tue Apr 25, 2017 4:16 am
by Va'al
-Kanrabat- wrote:
Emeraldbwing wrote:
Seibertron wrote:I'm unable to duplicate this problem. Has anyone else had this issue? Can anyone walk us through the process you are going through to report a sighting in the sightings section? Are you doing it by finding the store first or by finding the item first?


I went to the Transformers Toy Sightings Section, clicked on the Jump to Transformers: The Last Knight link, clicked on Deluxe Class Barricade, selected State or Region: Indiana, selected Retail Chain: Toys “R” Us, clicked Add Sighting for Toys "R" Us 601 Wabash St Lighthouse Place Outlet, Michigan City, Indiana 46360 United States, added my sighting and clicked Submit Sighting(s) at the top of this page and the next page showed the store as the following:

Toys "R" Us (Store #81743)
601 Wabash St
Lighthouse Place Outlet
Michigan City, Indiana 46360

When I check to make sure the sighting had updated it listed them being in a Dollar General in Gulf Breeze, Florida. I clicked back to the successful submission page and it still showed the store as being the Toys "R" Us in Michigan City. This is all the information I can give you. If you cannot find the issue is there a way to remove the incorrect sightings so I can try to submit them again with a corrected location?


Sorry for the overquote, but wait wait wait... We actually have a function like this on Seibertron? Well, I didn't knew that. I thought all we had to do was to make a post in a sighting thread.

Interesting. :-?

Does this... hum... aps work only for US sightings or does it work for the whole world? Because it's always cool to have one more tool to use.


It's always been there, it covers most stores in the world (the updates are making sure of that) and we link to the Sightings section in all Sightings news stories.

If a store is missing, flag it up, and we'll work on it behind the scenes.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Tue Apr 25, 2017 10:57 am
by Emeraldbwing
Seibertron wrote:Could you try submitting the sighting again to see if it is correct this time? I can manually delete the bad sightings.

Just submitted them again and it still shows the wrong location. Below are screen shots of the page that shows that one page says the Toy “R” Us in Michigan City Indiana and the incorrect Dollar General in Gulf Breeze, Florida.
Error 1.jpg
Shows that is says Michigan City
Error 2.jpg
Shows incorrect location

Re: Seibertron.com Problem Reporting Thread

PostPosted: Tue Apr 25, 2017 11:08 am
by Seibertron
Emeraldbwing wrote:
Seibertron wrote:Could you try submitting the sighting again to see if it is correct this time? I can manually delete the bad sightings.

Just submitted them again and it still shows the wrong location. Below are screen shots of the page that shows that one page says the Toy “R” Us in Michigan City Indiana and the incorrect Dollar General in Gulf Breeze, Florida.
Error 1.jpg
Error 2.jpg


Thanks for additional info. I was able to duplicate the problem. Looking into it currently ...

https://www.seibertron.com/sightings/it ... em_id=2601

Re: Seibertron.com Problem Reporting Thread

PostPosted: Tue Apr 25, 2017 11:20 am
by Seibertron
Seibertron wrote:
Emeraldbwing wrote:
Seibertron wrote:Could you try submitting the sighting again to see if it is correct this time? I can manually delete the bad sightings.

Just submitted them again and it still shows the wrong location. Below are screen shots of the page that shows that one page says the Toy “R” Us in Michigan City Indiana and the incorrect Dollar General in Gulf Breeze, Florida.
Error 1.jpg
Error 2.jpg


Thanks for additional info. I was able to duplicate the problem. Looking into it currently ...

https://www.seibertron.com/sightings/it ... em_id=2601



Fixed! It was a problem with the integer field value for the store id getting maxed out in the sightings table. It wouldn't accept any store id greater than 65535, which is why it was working for stores that myself or ScottyP were posting because the store IDs were less than 65535. I updated the field and all is good! Thank you for reporting this problem so that I could look into it further and fix it.

https://www.seibertron.com/sightings/stores/store.php?store_id=81743

Re: Seibertron.com Problem Reporting Thread

PostPosted: Tue Apr 25, 2017 3:21 pm
by Emeraldbwing
Seibertron wrote:Fixed! It was a problem with the integer field value for the store id getting maxed out in the sightings table. It wouldn't accept any store id greater than 65535, which is why it was working for stores that myself or ScottyP were posting because the store IDs were less than 65535. I updated the field and all is good! Thank you for reporting this problem so that I could look into it further and fix it.

https://www.seibertron.com/sightings/stores/store.php?store_id=81743

You are welcome. Is there any way I can get rid of the duplicate toy sighting posts?

Re: Seibertron.com Problem Reporting Thread

PostPosted: Tue Apr 25, 2017 4:02 pm
by Seibertron
Emeraldbwing wrote:
Seibertron wrote:Fixed! It was a problem with the integer field value for the store id getting maxed out in the sightings table. It wouldn't accept any store id greater than 65535, which is why it was working for stores that myself or ScottyP were posting because the store IDs were less than 65535. I updated the field and all is good! Thank you for reporting this problem so that I could look into it further and fix it.

https://www.seibertron.com/sightings/stores/store.php?store_id=81743

You are welcome. Is there any way I can get rid of the duplicate toy sighting posts?


Yep! All set. Thanks!

https://www.seibertron.com/sightings/st ... e_id=81743

Re: Seibertron.com Problem Reporting Thread

PostPosted: Tue Apr 25, 2017 9:20 pm
by -Kanrabat-
For some bizarre reasons, I just can't remove the second [/quote] making for a messy text in the post found at: transformers-the-last-knight-toys-discussion-thread-p1877334.php#p1877334

Let's see if it does it again here:

william-james88 wrote:
-Kanrabat- wrote:I just got him and he's incredible. The transformation is superb, even though he's still a complete shellformer. However, this time around the shell hide everywhere in a very clever way. The truck look fantastic and the bot is ever BETTER LOOKING THAN THE LEADER! Yes, that include my ultra expensive special new remold from Takara.


The leader mold was never great looking in bot mode. Takara gave it an incredible paint job and al the retooled parts are top notch, but that never changed the big backpack and overflowing kibble. So yes, this one is a better realization of that Optimus. However, the deco on that Takara Leader is far superior.
{/quote]


It's undeniable that the deco on the Takara special leader is superior. But as they say, a polished poo is still a poo. I still like my Tak Leader but... The Platinum Silver Knight is still above it. Now #2 thanks to the TLK voyager that is the actual #1.

I 'll keep it in truck mode for this glorious display:

Image

Sigh... No matter what I do, Will's quote remain messy. That extra [ /quote] at the end of what I previously say won't go away.

EDIT:
UGH... Finally.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Tue Apr 25, 2017 9:30 pm
by D-Maximal_Primal
This one I can fix.

the quote thing functions as so: [quote) insert text here (/quote] (wrong sign thing used so show difference)

what has happened to your text box is the 2nd "quote box" is right after the first, meaning the second part of the quote is in the wrong spot. This is what is happening:

[quote)[quote) stuff (/quote] more stuff (/quote]

but instead, this has happened:

[quote)[quote)stuff(/quote](/quote]more stuff

just move the location of the last quote box and it should fix itself

Re: Seibertron.com Problem Reporting Thread

PostPosted: Tue Apr 25, 2017 9:49 pm
by Seibertron
Thanks D-Maximus_Prime!

Re: Seibertron.com Problem Reporting Thread

PostPosted: Mon May 22, 2017 8:35 pm
by william-james88
I am having problems imbedding the images from the comics part of the site.

When you click to make an image bigger, right clicking doesnt give you the option for copy pasting the image adress.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Mon May 22, 2017 8:51 pm
by Seibertron
william-james88 wrote:I am having problems imbedding the images from the comics part of the site.

When you click to make an image bigger, right clicking doesnt give you the option for copy pasting the image adress.


Can you provide me the link to the comic book you are trying to get the URL for the image for? Thanks.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Mon May 22, 2017 9:07 pm
by william-james88
Seibertron wrote:
william-james88 wrote:I am having problems imbedding the images from the comics part of the site.

When you click to make an image bigger, right clicking doesnt give you the option for copy pasting the image adress.


Can you provide me the link to the comic book you are trying to get the URL for the image for? Thanks.

Sure, here you go

https://www.seibertron.com/comics/issue ... rmers-5/7/

Re: Seibertron.com Problem Reporting Thread

PostPosted: Mon May 22, 2017 9:12 pm
by Seibertron
william-james88 wrote:
Seibertron wrote:
william-james88 wrote:I am having problems imbedding the images from the comics part of the site.

When you click to make an image bigger, right clicking doesnt give you the option for copy pasting the image adress.


Can you provide me the link to the comic book you are trying to get the URL for the image for? Thanks.

Sure, here you go

https://www.seibertron.com/comics/issue ... rmers-5/7/


If you right mouse click and select "inspect", it will show you the source code. In the HTML code that it shows you, you'll see the source image. Just copy that partial URL and you'll have your source image. You will need to add https://www.seibertron.com in front of that URL.

<img id="lightbox-image" src="/image/comics/the-transformers-5/5/large/">

needs to become https://www.seibertron.com/image/comics/the-transformers-5/5/large/

Re: Seibertron.com Problem Reporting Thread

PostPosted: Mon May 22, 2017 9:21 pm
by william-james88
Seibertron wrote:
william-james88 wrote:
Seibertron wrote:
william-james88 wrote:I am having problems imbedding the images from the comics part of the site.

When you click to make an image bigger, right clicking doesnt give you the option for copy pasting the image adress.


Can you provide me the link to the comic book you are trying to get the URL for the image for? Thanks.

Sure, here you go

https://www.seibertron.com/comics/issue ... rmers-5/7/


If you right mouse click and select "inspect", it will show you the source code. In the HTML code that it shows you, you'll see the source image. Just copy that partial URL and you'll have your source image. You will need to add https://www.seibertron.com in front of that URL.

<img id="lightbox-image" src="/image/comics/the-transformers-5/5/large/">
needs to become https://www.seibertron.com/image/comics/the-transformers-5/5/large/


I found an easier way, I just copy paste the url for the small image (which comes up when you right click) and change the word "small" for "large".

I was writing because both Va'al and Scotty P wished fans would use our cover images on our boards but I realized why they dont, its not a readily available option to get the image URl unless you do the steps you discussed. Maybe giving the option in a right click of the large image would make it easier.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Mon May 22, 2017 9:27 pm
by Seibertron
william-james88 wrote:I was writing because both Va'al and Scotty P wished fans would use our cover images on our boards but I realized why they dont, its not a readily available option to get the image URl unless you do the steps you discussed. Maybe giving the option in a right click of the large image would make it easier.


Yes, this is stuff that will be addressed in the site redesign.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Mon May 22, 2017 9:31 pm
by william-james88
Seibertron wrote:
william-james88 wrote:I was writing because both Va'al and Scotty P wished fans would use our cover images on our boards but I realized why they dont, its not a readily available option to get the image URl unless you do the steps you discussed. Maybe giving the option in a right click of the large image would make it easier.


Yes, this is stuff that will be addressed in the site redesign.

Awesome ;)^

Re: Seibertron.com Problem Reporting Thread

PostPosted: Mon May 22, 2017 9:47 pm
by Sabrblade
Alternatively, Will, you can also right-click on the small image, select "Open link in new tab", and the full size large image will open in its own tab to let you to access the image's URL from either the address bar or by right-clicking the image and selecting "Copy image URL". ;)^

Re: Seibertron.com Problem Reporting Thread

PostPosted: Mon May 22, 2017 9:49 pm
by william-james88
Sabrblade wrote:Alternatively, Will, you can also right-click on the small image, select "Open link in new tab", and the full size large image will open in its own tab to let you to access the image's URL from either the address bar or by right-clicking the image and selecting "Copy image URL". ;)^


Thanks I found an easier way, I just copy paste the image adress of the small image and change the words from "small" to "large".

I was just pointing out that people (like me) are lazy and if its not an option we see right away, we go for the lazy option of google.

Re: Seibertron.com Problem Reporting Thread

PostPosted: Mon May 22, 2017 10:07 pm
by Sabrblade
william-james88 wrote:
Sabrblade wrote:Alternatively, Will, you can also right-click on the small image, select "Open link in new tab", and the full size large image will open in its own tab to let you to access the image's URL from either the address bar or by right-clicking the image and selecting "Copy image URL". ;)^


Thanks I found an easier way, I just copy paste the image adress of the small image and change the words from "small" to "large".
I know, but, I've seen this issue on other Internet websites and there's not always that option of changing one word to another in the smaller pic's URL. Opening the link in a new tab to get to the large pic's URL is a more universal solution you can use should you ever come across this issue elsewhere on the Internet. :PEACE:

Re: Seibertron.com Problem Reporting Thread

PostPosted: Sun Jun 11, 2017 4:33 pm
by Rainmaker
My show your posts (which shows all your posts) and view your posts (which shows all the threads you've posted in) aren't updating.
:MAXIMAL:

Re: Seibertron.com Problem Reporting Thread

PostPosted: Sun Jun 11, 2017 7:44 pm
by ArmadaPrime
Rainmaker wrote:My show your posts (which shows all your posts) and view your posts (which shows all the threads you've posted in) aren't updating.
:MAXIMAL:

I've been having similar actually! "View your posts" page will let me know if there's a new post in a thread, but hasn't added any new threads (ie those I've only just posted for the first time in) to it in a while.
Also, the "first unread post" button sometimes takes me to a page saying the requested topic doesn't exist. Ironically, I only seem to have that second issue on this specific thread :lol:

Re: Seibertron.com Problem Reporting Thread

PostPosted: Fri Jun 23, 2017 5:09 am
by Rainmaker
Rainmaker wrote:My show your posts (which shows all your posts) and view your posts (which shows all the threads you've posted in) aren't updating.
:MAXIMAL:


No one has a fix for this problem?
:MAXIMAL: