Predaprince wrote:I went again to Best Buy yesterday to give them my adapter and mentioned to an actual tech that the woman working the counter on Wednesday seemed as though she knew nothing about computers. I told her that I was informed it would be going to the service center and she looked at the paperwork and it says that they are just doing a diagnostic. I let her know that it did run good in safe mode with networking and she immediately knew (like myself) that that meant it wasn't a hardware or internet problem. I informed her that I was 99% certain that it was the start-up program and she says that they will fix and/or remove the program from the computer and contact me asap.
Removing the program is something you could've done on your own with no extra cost to you.
You need to find Windows Vista (which I assume is what your PC came with) and reinstall Windows, clean, without added bloatware.
eBay an Anytime Upgrade Disc. They contain all of the full and different versions of Vista, your key is the only thing that unlocks which version you have, and paid for.
You can use a program called "ABR" (Activation, Backup, and Restore) It'll save the current activation info, and let you reinsert it into a fresh installation of Windows.
Then you can add programs, drivers, and files you feel you need, without all of the extra company crap. Might even free up some hard drive space.