Ordering from EHobby Base Shop

Apologies to the moderator(s) if this isn't the correct forum for this discussion.
I am considering ordering some TFs from EHobby. If anyone else out there has ordered merchandise from them, would you please answer the following questions:
1. Are they a reliable seller?
2. Since they're in Hong Kong while I'm in the U.S., what can I expect to be the shipping costs?
3. On their FAQ, there's a blurb about import duties, taxes, & charges are not included in the price or the shipping. What can I expect there?
Any other advice would be very much appreciated.
Thanks in advance.
I am considering ordering some TFs from EHobby. If anyone else out there has ordered merchandise from them, would you please answer the following questions:
1. Are they a reliable seller?
2. Since they're in Hong Kong while I'm in the U.S., what can I expect to be the shipping costs?
3. On their FAQ, there's a blurb about import duties, taxes, & charges are not included in the price or the shipping. What can I expect there?
Any other advice would be very much appreciated.
Thanks in advance.