TF Source question

I hope this is an alright place for this. Anyways I pre-ordered the Takara Fort max in June and I never got an email from them or anything though my card was charged for it then, is that normal? Is it just good to go and nothing to worry about because things have come up and I no longer have enough to cover it if it isn't already paid..
this is my first time pre-ordering something through them
this is my first time pre-ordering something through them