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BBTS Ordering Problems

PostPosted: Sat Sep 03, 2016 10:21 am
by Autobot Roadburn
Hey everyone, sorry if this is a weird topic but I can't find any help for it. I tried ordering Transformers Adventure Scorponok on BigBadToyStore yesterday and it wouldn't add it to my cart, bringing up the message, "One or more products have been adjusted due to current inventory levels." I figured, drat, he sold out while I tried to buy him, oh well. Problem is, he's still listed as being in stock. Now I can't add anything to my Pile of Loot or even preorders. Is anyone else experiencing this problem, or is it just my account? At this point I have no idea if the whole site is screwed up or if trying to order Scorponok screwed up my account somehow. I already emailed BBTS but they won't get back to me until Tuesday because of their limited hours and Labor Day. If someone could give me some insight on the problem that would be awesome.

Re: BBTS Ordering Problems

PostPosted: Sat Sep 03, 2016 11:15 am
by Fox Thiagarajan
Autobot Roadburn wrote:Hey everyone, sorry if this is a weird topic but I can't find any help for it. I tried ordering Transformers Adventure Scorponok on BigBadToyStore yesterday and it wouldn't add it to my cart, bringing up the message, "One or more products have been adjusted due to current inventory levels." I figured, drat, he sold out while I tried to buy him, oh well. Problem is, he's still listed as being in stock. Now I can't add anything to my Pile of Loot or even preorders. Is anyone else experiencing this problem, or is it just my account? At this point I have no idea if the whole site is screwed up or if trying to order Scorponok screwed up my account somehow. I already emailed BBTS but they won't get back to me until Tuesday because of their limited hours and Labor Day. If someone could give me some insight on the problem that would be awesome.


Thank you for posting this. I am having the exact same problem and I too was looking to add TAV Scorponok to my POL. My Lg Blurr was added to my pile about a day ago however UW Computron has yet to seemingly arrive. Not sure what's up. It's def an issue on the part of BBTS ordering implementation atm.

All of this occured for me last night and I was hoping it would've been resolved by this morning but no luck yet. Hopefully our next posts are about how we each scored a TAV Scorponok! :D

Re: BBTS Ordering Problems

PostPosted: Sat Sep 03, 2016 12:47 pm
by Overcracker
Seems to still be unresolved.

Probably some type database problem, that makes it appear like its in stock, it's marked as in stock, but there is no inventory for it.

Re: BBTS Ordering Problems

PostPosted: Sat Sep 03, 2016 3:01 pm
by Fox Thiagarajan
Overcracker wrote:Seems to still be unresolved.

Probably some type database problem, that makes it appear like its in stock, it's marked as in stock, but there is no inventory for it.


Kind of a bummer as I'm anxious for some of these recent releases, but I've waited this long already. Thanks for the insight Overcracker.

Re: BBTS Ordering Problems

PostPosted: Sat Sep 03, 2016 8:27 pm
by Autobot Roadburn
Drift082111 wrote:
Autobot Roadburn wrote:Hey everyone, sorry if this is a weird topic but I can't find any help for it. I tried ordering Transformers Adventure Scorponok on BigBadToyStore yesterday and it wouldn't add it to my cart, bringing up the message, "One or more products have been adjusted due to current inventory levels." I figured, drat, he sold out while I tried to buy him, oh well. Problem is, he's still listed as being in stock. Now I can't add anything to my Pile of Loot or even preorders. Is anyone else experiencing this problem, or is it just my account? At this point I have no idea if the whole site is screwed up or if trying to order Scorponok screwed up my account somehow. I already emailed BBTS but they won't get back to me until Tuesday because of their limited hours and Labor Day. If someone could give me some insight on the problem that would be awesome.


Thank you for posting this. I am having the exact same problem and I too was looking to add TAV Scorponok to my POL. My Lg Blurr was added to my pile about a day ago however UW Computron has yet to seemingly arrive. Not sure what's up. It's def an issue on the part of BBTS ordering implementation atm.

All of this occured for me last night and I was hoping it would've been resolved by this morning but no luck yet. Hopefully our next posts are about how we each scored a TAV Scorponok! :D


That would be great! Seems like the problem is actually worse than I thought, though. Whenever I try to order him it screws up my account for a while and I can't order anything at all. Fortunately there isn't anything I'm desperate to get that I missed, but it's really frustrating.

Re: BBTS Ordering Problems

PostPosted: Sat Sep 03, 2016 9:03 pm
by Fox Thiagarajan
Yeah it def is frustrating. I'm going to leave it be for a day and see if it is sorted out soon enough. Just waiting on UW Computron to be added to my POL.Thanks again for bringing this to light. :BOT: