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Selects Star Convoy chest piece broken.

PostPosted: Thu Nov 14, 2019 11:55 pm
by felzbug
I just got Star Convoy and within a minute, my son broke the chest piece. Does anyone know where of how I could get a replacement. Thanks
Image

Re: Selects Star Convoy chest piece broken.

PostPosted: Fri Nov 15, 2019 7:19 am
by Rogue-Primal
Ouch looks like a unfortunate break, is it a Masterpiece toy those are really expensive :-?
Im surprised :TAKARATOMY: and :HASBRO: don't use small ammount of die-cast metal to reinforce a thin piece like this on a expensive toy. Do you have any contact information from the seller or website to ask for a refund?

In a worst case scenario the replacement figure it will be really expensive to pay any difference between damaged and a new one along with shipping.

Re: Selects Star Convoy chest piece broken.

PostPosted: Fri Nov 15, 2019 7:55 am
by TF-fan kev777
Rogue-Primal wrote:Ouch looks like a unfortunate break, is it a Masterpiece toy those are really expensive :-?
Im surprised :TAKARATOMY: and :HASBRO: don't use small ammount of die-cast metal to reinforce a thin piece like this on a expensive toy. Do you have any contact information from the seller or website to ask for a refund?

In a worst case scenario the replacement figure it will be really expensive to pay any difference between damaged and a new one along with shipping.


That is a Takara generations selects figure and not a masterpiece, but still on the expensive side.

Re: Selects Star Convoy chest piece broken.

PostPosted: Fri Nov 15, 2019 2:01 pm
by felzbug
Rogue-Primal wrote:Ouch looks like a unfortunate break, is it a Masterpiece toy those are really expensive :-?
Im surprised :TAKARATOMY: and :HASBRO: don't use small ammount of die-cast metal to reinforce a thin piece like this on a expensive toy. Do you have any contact information from the seller or website to ask for a refund?

In a worst case scenario the replacement figure it will be really expensive to pay any difference between damaged and a new one along with shipping.


I'm going to see if maybe Hasbro Taiwan can help, it never hurts to try. I'm hoping maybe a third party will do a Star Convoy upgrade.

Re: Selects Star Convoy chest piece broken.

PostPosted: Fri Nov 15, 2019 5:31 pm
by Burn
It's a very bad design. When I transformed mine I realised it was going to be a problem, so I watched Chuck's YouTube review and he had the same problem, but the trick is to have the piece in place before pushing the cab through.

Re: Selects Star Convoy chest piece broken.

PostPosted: Fri Nov 22, 2019 4:38 pm
by Counterpunch
Burn wrote:It's a very bad design. When I transformed mine I realised it was going to be a problem, so I watched Chuck's YouTube review and he had the same problem, but the trick is to have the piece in place before pushing the cab through.


Good ole' Chuck Dawg.