Lapse Of Reason wrote:My e-mail letter to Hasbro:
I have purchased several Transformer toys for my older children. I remember the days when Hasbro was known to produce good, quality toys. It seems as if those days have changed.
One of the toys, the 74 Bumblebee deluxe figure, broke within the first minute. The hood collapsed on itself and now can no longer be a car. A little plastic tab broke off, so I know it is broken.
After a day of owning the transformer Voyager Blackout, a little mechanism inside has become misaligned, therefore making the helicopter mode difficult to hold together. Another little plastic tab has also broken off the back Scorponok cage, so now it always hangs open.
Both toys will be returned to the store for an exchange. I hope the quality is better.
My sons have Transformers from the Armada, Energon, and Cybertron lines and never have we seen such fragility and poor quality in you products. We are disappointed, to say the least.
I am bringing this to your attention not to critize, but to encourage you to produce better quality toys that do not break within minutes of play. These toys were not mistreated and broke within minutes. I am not alone, as many friends of mine and their children have had similar experiences with the latest movie Transformers figures.
Nicely done. I wholeheartedly agree. I'm amazed by the problems that have plagued this line. I might be incorrect, but do the instructions say anything about "Excessive Force is not necessary" etc...? I don't actually remember seeing that warning any more. I also recall that with that warning is that it says the figure's made a certain way to keep from breaking. If I'm correct and that line is omitted, it means some of the quality control is omitted as well. (and we've seen that.)
I find it ironic that toys with a warning hold up quite well, and those that don't (and I may be incorrect, as I said...) end up breaking left and right.