It it possible to get hasbro to replace my alternators rodimus?

I bought one off ebay, in a sealed box.
but it had a factory error.
i open it up and one of the pins in the leg (the long one holding together the big flap of plastic) was shoved in at an agle instead of being strait, its poking out the side of it with a small chunk of mangled plastic, because of this the flap is on an angle and is not flush with the rest of the leg, and the flap wont close.
is thert any chance I could contact hasbro ang get them to replace it?
but it had a factory error.
i open it up and one of the pins in the leg (the long one holding together the big flap of plastic) was shoved in at an agle instead of being strait, its poking out the side of it with a small chunk of mangled plastic, because of this the flap is on an angle and is not flush with the rest of the leg, and the flap wont close.
is thert any chance I could contact hasbro ang get them to replace it?