A newb needs help

My Deluxe Bonecrusher figure's extending arms keep snapping off. Same with the claw. Is this a product-wide problem, or is it just mine? If so how can I fix it?
BcTG
BcTG
SEIBERTRON - Your Planet For Everything Transformers
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https://www.seibertron.com/energonpub/viewtopic.php?f=4&t=19047