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Henkei QC problems??

PostPosted: Tue Apr 22, 2008 11:38 am
by Ricky_Stream
i got today an henkei starscream and he has 2 left legs!!! what the hell??? when i finally buy one, this happens...doesn't takara trade parts? (or just mail me a damn right leg)?

Re: Henkei QC problems??

PostPosted: Tue Apr 22, 2008 3:55 pm
by Geekee1
I've heard of this problem from several other people. Where did you get it from. If it's someplace like BBTS they'll be able to send you a replacement.

Re: Henkei QC problems??

PostPosted: Tue Apr 22, 2008 4:10 pm
by Ricky_Stream
Geekee1 wrote:I've heard of this problem from several other people. Where did you get it from. If it's someplace like BBTS they'll be able to send you a replacement.



from an ebay seller

Re: Henkei QC problems??

PostPosted: Tue Apr 22, 2008 4:11 pm
by Geekee1
That's a little tougher then. I guess you could try contacting him and seeing if he has any others, if not, I don't really know what to tell you. Anyone else have ideas?

Re: Henkei QC problems??

PostPosted: Tue Apr 22, 2008 5:04 pm
by Mykltron
There's a law that states that if a buyer feels they have bought a product that is bad value for money the seller is legally obliged to replace or refund. If you speak to your local Citizen's Advice Bureau they can give you the right references to support the complaint. The seller should seek a replacement from wherever they got the item.

Re: Henkei QC problems??

PostPosted: Wed Apr 23, 2008 8:35 am
by Stormrider
I'm trying to imagine how he could come with two left legs. He is packaged in alt mode.

Re: Henkei QC problems??

PostPosted: Wed Apr 23, 2008 9:16 am
by Glitcher
Stormrider has a point. How was Screamer packaged?

Re: Henkei QC problems??

PostPosted: Wed Apr 23, 2008 10:10 am
by Mykltron
I was wondering that but didn't want to say in case it just highlighted my ignorance!

Re: Henkei QC problems??

PostPosted: Wed Apr 23, 2008 11:09 am
by Ricky_Stream
Stormrider wrote:I'm trying to imagine how he could come with two left legs. He is packaged in alt mode.



2 left thighs wich makes the knee bend the wrong way. the "boot" is, of course, the right one!

Re: Henkei QC problems??

PostPosted: Wed Apr 23, 2008 11:17 am
by First Gen
Image

Well, looking at this pic I can see how that would suck royally. You're gonna have to contact the seller. If the box was sealed when you got it, theres not much he can do but be willing to offer a replacement. Other than that, you're probably gonna have to contact Takara. Good luck.

Re: Henkei QC problems??

PostPosted: Wed Apr 23, 2008 11:19 am
by Ricky_Stream
yes it was sealed...it's my damn luck....

Re: Henkei QC problems??

PostPosted: Wed Apr 23, 2008 5:04 pm
by Stormrider
Ricky_Stream wrote:
Stormrider wrote:I'm trying to imagine how he could come with two left legs. He is packaged in alt mode.



2 left thighs wich makes the knee bend the wrong way. the "boot" is, of course, the right one!


I see now. Yeah, probably the easiest is to have it returned.