Page 1 of 2

Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Thu Jun 27, 2013 8:48 pm
by LOST Cybertronian
Takara Tomy is recalling the Transformers Go! G02 Jinbu. The figure shipped with misassembled thighs. The figure has already been pulled off the shelves in Japan. Replacement figures are expected for Japanese residents in mid July. The thighs can be fixed by taking apart the legs and rebuilding them but it is cautioned as the legs contain springs and other small parts. No word on how online retailers are going to handle this.

Image

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Thu Jun 27, 2013 9:02 pm
by Bumblevivisector
PCC Bombshock is sooooo jealous right now!

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Thu Jun 27, 2013 9:47 pm
by chuckdawg1999
Mine are due in from BBTS on July 2nd. I'll email customer care and hopefully they'll take it back. I just hope the other reviewers do the same.

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Thu Jun 27, 2013 9:55 pm
by Brakethrough
More like Transformers Stop!

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Thu Jun 27, 2013 11:21 pm
by Sabrblade
Oh dear.

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Fri Jun 28, 2013 12:06 am
by Megatron Wolf
so when takara misassembles a figure they recall it but when hasbro dose it they just let it sit on shelves & then they might fix it in a later wave but probably not, more proof takara is better than hasro.

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Fri Jun 28, 2013 3:13 am
by Mykltron
Surely they could find someone that speaks English instead of using a translation program.

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Fri Jun 28, 2013 3:36 am
by Sodan-1
Wow! When Takara makes a mistake, they're serious about getting it fixed.

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Fri Jun 28, 2013 4:16 am
by alldarker
Now hoping Takara will recall Encore Fortress Maximus's Spike figure, who coincidentally has exactly the same problem.

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Fri Jun 28, 2013 8:09 am
by GuyIncognito
Sodan-1 wrote:Wow! When Takara makes a mistake, they're serious about getting it fixed.


I think TT sees themselves as making action figures for collectors, while Hasbro see themselves as making toys for kids. And maybe also because TT has a smaller market. Hasbro is so big and their market is so big, one flaw with one toy is not worth addressing to them.

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Fri Jun 28, 2013 1:42 pm
by ArmadaPrime
Well hot damn, Takara really go to town with everything possible, don't they? Shiny paint jobs, full, free of charge recalls on missasembled figures (and hardly cheap ones might I add!) ROTF silverbolt must be feeling pretty silly right about now...

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Fri Jun 28, 2013 1:51 pm
by Jelze Bunnycat
Guys, settle down. This is only the very first time TakaraTomy has recalled a figure. Very exceptional but considering the nature of problem, understandable. >:oP

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Fri Jun 28, 2013 4:37 pm
by Sodan-1
JelZe GoldRabbit wrote:Guys, settle down. This is only the very first time TakaraTomy has recalled a figure. Very exceptional but considering the nature of problem, understandable. >:oP

Oh come on, killjoy. ;) How often do we have cause to praise Hasbro or Takara for their practices? I for one am fed up of having loads to moan about.

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Sat Jun 29, 2013 1:17 am
by felzbug
It's a very easy fix, it only involves removing 3 screws on each legs and swapping the lower thighs. I made a video showing how to fix it. If I can do it anybody can.
http://www.youtube.com/watch?v=VaNUccK2310

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Sat Jun 29, 2013 5:21 pm
by chuckdawg1999
felzbug wrote:It's a very easy fix, it only involves removing 3 screws on each legs and swapping the lower thighs. I made a video showing how to fix it. If I can do it anybody can.
http://www.youtube.com/watch?v=VaNUccK2310


I have a PHD in BS. SOLD! this actually doesn't look that bad of a fix to do. One question, can I screw the thighs together before I attach the lower leg? Depending on What BBTS tells me I might try this fix.

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Sat Jun 29, 2013 8:55 pm
by felzbug
yes you can screw the thigh together first.

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Sun Jun 30, 2013 6:21 pm
by felzbug
repeat

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Sun Jun 30, 2013 6:29 pm
by felzbug
Yes you can screw the uper thigh together first
chuckdawg1999 wrote:
felzbug wrote:It's a very easy fix, it only involves removing 3 screws on each legs and swapping the lower thighs. I made a video showing how to fix it. If I can do it anybody can.
http://www.youtube.com/watch?v=VaNUccK2310


I have a PHD in BS. SOLD! this actually doesn't look that bad of a fix to do. One question, can I screw the thighs together before I attach the lower leg? Depending on What BBTS tells me I might try this fix.

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Mon Jul 01, 2013 3:18 pm
by chuckdawg1999
Just an update from BBTS, the person who handles these type of issues is out of the office today and will be in tomorrow so I'll hear from them then as well as the customer service rep who handles returns.

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Mon Jul 01, 2013 3:37 pm
by Dead Metal
WTF?!
Since when does Takara recall figures and replace them with functioning ones? :shock:

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Tue Jul 02, 2013 5:28 pm
by chuckdawg1999
Well BBTS got back to me. Apparently the link to this very article didn't work so they assumed the issue was resolved. I set them straight real quick! Hopefully this doesn't become an issue as I was really looking forward to the team.

Edit 7/3/13: BBTS got back to me and basically they don't know what they're doing yet as they have to hear from Takara. Twice they asked me if I wanted to return the figure not understanding I wanted it replaced with a new one. Finally we got on the same page and I got an assurance if Takara takes longer than 30 days to get the new figures I won't be effected. FYI TFSource has a statement up on their FB page saying they're holding back on fulfilling preorders until the fixed figures are in.

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Wed Jul 24, 2013 6:50 pm
by fenrir72
Seems like Tomy's Vietnam branch hasn't gotten their groove on yet.

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Wed Jul 24, 2013 9:03 pm
by chuckdawg1999
fenrir72 wrote:Seems like Tomy's Vietnam branch hasn't gotten their groove on yet.


Well BBTS hasn't gotten back to me yet. I'll email them on Monday but at this point it looks like I'll be returning all three of them.

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Thu Jul 25, 2013 6:28 am
by fenrir72
chuckdawg1999 wrote:
fenrir72 wrote:Seems like Tomy's Vietnam branch hasn't gotten their groove on yet.


Well BBTS hasn't gotten back to me yet. I'll email them on Monday but at this point it looks like I'll be returning all three of them.


The "mistake" ain't that too bad. I just got my trio and all it took was 15 minutes to do a surgical realignment on Jinbu.

It was all worth it. Its been so long since I've held an old school TF since the horrid bayformers/TFA style designs.

Re: Takara Tomy Recall for Transformers Go! G02 Jinbu

PostPosted: Thu Aug 01, 2013 5:25 pm
by chuckdawg1999
Well I got the return label today and will probably be shipping the three out tomorrow. I am a bit disappointed by what happened but going by other reviews I doubt I would've enjoyed the figures as much as I thought I was. FYI BBTS only has stock of the original Jinbu's and has no plans of exchanging or replacing the stock. Food for thought for next time.