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Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

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Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby F Prime » Thu Jun 30, 2011 6:29 pm

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I just received this message from Shout! Factory:
Dear Shout! Factory Customer & Transformers Fan,

We are sorry to report that we have had a production delay in bringing you The Transformers Japanese Collection box set. We anticipate an 8-10 week wait as we strive to bring you the best-quality product possible. Because of the delay, we will need to cancel the preorders currently in our system. However, you will be among the first to know when we have a new date scheduled to ship the DVD set. We will email you notification of a new date and ability to preorder the product in the next few weeks. At that time, you will need to come back to our site and place your order again. We apologize for the inconvenience. If you need additional information, please visit this FAQ.

Thanks,

Melissa Boag
VP, Marketing

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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby F Prime » Thu Jun 30, 2011 6:33 pm

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For those interested, here is the FAQ: http://www.shoutfactory.com/tfjapanese.aspx#axzz1QoDIPhVz
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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby El Duque » Thu Jun 30, 2011 11:00 pm

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A bit of unfortunate news for those of you who pre-ordered Shout! Factory's The Transformers Japanese Collection box set, it's been delayed for for 8 to 10 weeks. However, it appears the delay is to ensure a quality end product. Shout! Factory sent out the following e-mail to customers who had pre-ordered the set:

Dear Shout! Factory Customer & Transformers Fan,

We are sorry to report that we have had a production delay in bringing you The Transformers Japanese Collection box set. We anticipate an 8-10 week wait as we strive to bring you the best-quality product possible. Because of the delay, we will need to cancel the preorders currently in our system. However, you will be among the first to know when we have a new date scheduled to ship the DVD set. We will email you notification of a new date and ability to preorder the product in the next few weeks. At that time, you will need to come back to our site and place your order again. We apologize for the inconvenience. If you need additional information, please visit this FAQ.

Thanks,

Melissa Boag
VP, Marketing


They also posted the following information regarding the delay on their website:

We are sorry to report that we have had a production delay in bringing you The Transformers Japanese Collection box set. We anticipate an 8–10 week wait as we strive to bring you the best-quality product possible.

Please check back on our site in the coming weeks to find a new pre-order page. We apologize for the inconvenience.



FAQ:

Why is my order delayed?

Shout! Factory has encountered an unavoidable production delay. As we know, Transformers fans demand and deserve the best-quality product, and we are striving to hit the mark.


Will the release still be subtitled?

Yes, the audio will be in Japanese with English subtitles.


Are the bonus features changing?

No, art galleries will still be intact when the box set ships.


Is the price changing?

No, the suggested retail price will still remain $99.99, and we will post it for sale with a 10% discount that will be active throughout the preorder period.


Will you still be offering the limited-edition lithograph as a gift-with-purchase? Am I guaranteed one?

Yes, we will be offering the lithograph. When we repost this product for preorder, we will first notify everyone on the original list of preorders via email that it is available. As long as you place your order soon after you get that notice, you will automatically get the lithograph. It is our desire that each and every person who had placed an original order and who orders again when the product becomes available receives a lithograph. If you encounter any problems, please contact info@shoutfactory.com.


How long do I have to wait?

We are expecting an 8–10 week delay but are not currently comfortable setting an exact date. For that reason, we do have to cancel orders. However, once we are certain about our new ship date we will again post this title for preorder, and customers who had previously placed an order will be notified first.
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Shout! Factory's Transformers - Japanese Collection Delayed

Postby LOST Cybertronian » Thu Jun 30, 2011 11:02 pm

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An email is going out to those who have pre-ordered the Japanese Collection box set from Shout! Factory. There is an 8-10 week delay and all pre-orders have been cancelled. When new pre-orders are available you will need to pre-order again.

Dear Shout! Factory Customer & Transformers Fan,

We are sorry to report that we have had a production delay in bringing you The Transformers Japanese Collection box set. We anticipate an 8-10 week wait as we strive to bring you the best-quality product possible. Because of the delay, we will need to cancel the preorders currently in our system. However, you will be among the first to know when we have a new date scheduled to ship the DVD set. We will email you notification of a new date and ability to preorder the product in the next few weeks. At that time, you will need to come back to our site and place your order again. We apologize for the inconvenience. If you need additional information, please visit this FAQ.

Thanks,

Melissa Boag
VP, Marketing
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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby Blackstreak » Thu Jun 30, 2011 11:12 pm

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I don't understand why they would cancel the pre-orders. Just let them stand, I'm sure those who did pre-order can wait for the better product to be released later.
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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby IAmThePeej » Thu Jun 30, 2011 11:17 pm

Damn, I was just about to pre-order it too. Here's hoping that when I can pre-order it, I'll get the lithograph too.
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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby Primeultimus » Fri Jul 01, 2011 6:32 am

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Does this have anything to do with the Headmasters dvd that comes out next week?
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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby rpetras » Fri Jul 01, 2011 7:02 am

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That makes no sense at all.

If there is a delay, fine, so be it, but there is no reason to cancel the preorders.

I've had stuff on preorder at BBTS, for example, with the arrive by date slipping each month for years before it finally got shipped.
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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby Requiem Prime » Fri Jul 01, 2011 7:07 am

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Primeultimus wrote:Does this have anything to do with the Headmasters dvd that comes out next week?


Probably. They've "run into a delay" that will leave their far weaker partial collection the only option for a while.
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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby Autobot Strider » Fri Jul 01, 2011 5:25 pm

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Requiem Prime wrote:
Primeultimus wrote:Does this have anything to do with the Headmasters dvd that comes out next week?


Probably. They've "run into a delay" that will leave their far weaker partial collection the only option for a while.


Hmmm... I was going to pick up the Headmasters all by itself, since I guess I was living under a rock and didn't hear about this set. I guess I should look into what it will contain first, since it will likely be cheaper than buying all the Japanese seasons seperately, as I did with the G1 American releases, instead of buying the Matrix set.

That being said, have they announced any extras that will be included in the set? I'm still pissed that I missed out on having a Decepticon magnet... :-x
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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby OhioBot » Fri Jul 01, 2011 9:27 pm

So if its been canceled why did they charge my credit card $98 on 6/29?
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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby kirbenvost » Sat Jul 02, 2011 3:44 am

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I hope this is indeed just a delay, I really want this set since I've never watched these series.
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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby Skyfire77 » Sun Jul 03, 2011 8:46 am

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Requiem Prime wrote:
Primeultimus wrote:Does this have anything to do with the Headmasters dvd that comes out next week?


Probably. They've "run into a delay" that will leave their far weaker partial collection the only option for a while.


FWIW, I ordered The Headmasters off Amazon, and it shipped on Saturday.
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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby captain craig » Fri Jul 08, 2011 9:18 am

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I ordered a set for a buddy and I and told him on Tuesday our order had shipped.
He told me had read the set had been delayed. I wasn't aware of this news.
I talked to him this morning and he confirmed with another mutual friend in PA that he had read about the delay also. I was so out of the loop.
However, while talking to him looked up on Amazon and the USPS tracking indicates it's arrived at my city hub. I'm very likely to have it this afternoon.

Should there be a concern I'm getting a flawed product? I'm indifferent on the lithograph I just want my discs to play without any problem.

Or is Jap Box Collection different than Headmasters? Collection of ALL the Jap TF toons vs just one individual set aka Headmasters.
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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby F Prime » Fri Jul 08, 2011 10:46 am

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captain craig wrote:Or is Jap Box Collection different than Headmasters? Collection of ALL the Jap TF toons vs just one individual set aka Headmasters.


Yup, this box set is different. The Japanese Collection Box Set has Headmasters, Masterforce, and Victory.
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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby Autobot Strider » Fri Jul 08, 2011 9:08 pm

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I ordered the Headmasters through HMV, which was supposed to be here on Tuesday, but it's back-ordered. Anyone else have a similar delay?
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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby captain craig » Fri Jul 08, 2011 11:24 pm

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F Prime wrote:
captain craig wrote:Or is Jap Box Collection different than Headmasters? Collection of ALL the Jap TF toons vs just one individual set aka Headmasters.


Yup, this box set is different. The Japanese Collection Box Set has Headmasters, Masterforce, and Victory.

I guess then I missed the news there was this Box Collection of all 3 Japanese series.
I could've sworn that the Headmasters was meant to act as a test balloon for the Region 1 market to see if demand was there before pushing forward with Masterforce and Victory.

If I had come across the Box Collection I would've just ordered that even now knowing the delay.
I assume the dubs on those are going to be the plain variety as well that many hoped wouldn't be on HM.
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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby F Prime » Sat Jul 09, 2011 8:52 am

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captain craig wrote:I assume the dubs on those are going to be the plain variety as well that many hoped wouldn't be on HM.


Actually, there will be no dubs on either, only subs. The quality of the dubs out there now is quite poor and the cost to make better quality dubs was way too high (at least, those are a couple of the reasons...there are others).
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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby Skyfire77 » Sat Jul 09, 2011 8:52 am

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captain craig wrote:
F Prime wrote:
captain craig wrote:Or is Jap Box Collection different than Headmasters? Collection of ALL the Jap TF toons vs just one individual set aka Headmasters.


Yup, this box set is different. The Japanese Collection Box Set has Headmasters, Masterforce, and Victory.

I guess then I missed the news there was this Box Collection of all 3 Japanese series.
I could've sworn that the Headmasters was meant to act as a test balloon for the Region 1 market to see if demand was there before pushing forward with Masterforce and Victory.

If I had come across the Box Collection I would've just ordered that even now knowing the delay.
I assume the dubs on those are going to be the plain variety as well that many hoped wouldn't be on HM.


No dub, subs only.
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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby cain1k » Mon Jul 11, 2011 10:10 pm

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My only question on the whole thing is going to be if they are going to release the others seperately just like they are Headmasters. because then I'd purchase Headmasters now and wait for the others since I can get them cheaper at a store I have friends at except they didn't have sets minus G1.

I am kind of sad they didn't get funds to redub it, but then again attempting to get decent voices for it now when it is years later and some of them don't sound the same anymore. Not to mention how destroyed Dragonball Z sounds updated with new voices in Kai. So more than willing to watch dubbed.
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Re: Shout! Factory Japanese Collection Box Set Delayed; Pre-orders Cancelled

Postby F Prime » Fri Sep 16, 2011 2:24 pm

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Has there been any updated information on the Complete Collection? Shout! said they would send an email to those who had pre-ordered the collection, but I have not heard anything yet.....
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