eHOBBY to Replace Weapons in all Mis-packaged Cobalt Sentry Sets

eHOBBY to Replace Weapons in all Mis-packaged Cobalt Sentry Sets

Wednesday, May 25th, 2005 9:33am CDT

Category: Site News
Posted by: Alex Kingdom   Views: 13,206
TF@The Moon have recived the following e-mail from eHOBBY addressing the error mad in mis-packaging some of the Cobalt Sentry sets with two left missiles rather than one left and one right:

Hi, David Thank you very much for your great patronage toward e-hobby shop.

We read your email about the mispackage of the Cobalt Sentry toys:"I was just wondering if you knew that the Cobalt Sentry toys are mis-packaged? The Howlback toy (Ravage) has two left missiles rather than one left and one right." We are very sorry to cause you this big trouble. After your email, we immediately discussed this case with the manufacturer, and we are now producing the right parts to replace the defective items as rapidly as possible.

Now we would like you to check the items again and to let us know how many items are defectively installed.

Thank you.
e-hobby shop
ueno



If your set is defective it might be in your best interest to contacy eHOBBY at info2@e-hobby.co.jp

UPDATE: As pointed out by TF@TM eHOBBY have sent out replacemet weapons and will do so for anyone else who has contacted of plans on contacting them about this error. TF@The Moon recived thier replacement weapons and this letter on the 23rd May:

Dear [name]
Thank you very much for purchasing our product "Transformers Colbalt Sentries".
We are very sorry that some parts were missing in our product you purchased and have enclosed those parts.
We appoligize for the inconvenience and will be more careful in the future products
Sincerely yours,


See the original news story here at TF@The Moon.

Credit(s): TF@The Moon


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