Information about OTFCC Refund Checks Bouncing

Information about OTFCC Refund Checks Bouncing

Sunday, August 15th, 2004 10:45pm CDT

Category: Site News
Posted by: Professor Smooth   Views: 14,553
After many people on various boards complained about their refund checks bouncing, this e-mail was sent from 3H productions:

Dear OTFCC '04 Consumer,

It has come to our attention that many of the refund checks we disbursed at OTFCC 2004 have been returned to our customers due to insufficient
funds by their banking institutions. Upon further investigation, it was discovered that we had inadvertently written the refunds off of the incorrect
business checking account on our end. We apologize for the troublesome
inconvenience this has caused many of you and of course we will do everything we can to immediately rectify this unfortunate situation.

Please let us know what the original refund was for, plus the banking fees
that have been incurred, and we will reimburse you for the total amount.

We are extremely embarrassed by this mix-up and will work to remedy this
problem as soon as possible.

Thank you for your patience and understanding and we look forward to serving your needs in the future.

Best regards,

Accounts Payable
3H Productions, Inc.


In one night it's been learned that the exclusive that was supposed to be mailed out two weeks after OTFCC is not even in 3H's hands yet and now this. You've got to believe that 3H is not making many fans lately.


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