Seibertron.com Energon Pub Forums

[Galactic Prime]

That means November 3/2012, not March. Thought that was obvious...

As for the club, if they were smart, they would stop treating the members like ass, they'd give us something, anything for free or at the very least a discount.

It cost me over 40 dollars to renew on time beyond the standard amount and they have the nerve to say they will not be compensating me for it. I've been a supporter of them since day one and this is how I am treated.

I get my credit card infor stolen from 2 different cards, I have to pay 100 bucks to renew this year because of their mistake.

I get access to a pretty shitty website a lousy magazine I get almost 2 months late every time.

Explain to me why we should feel any sympathy at all for these douchebags.

come join us on facebook

https://www.facebook.com/#!/groups/163384530448115/

[Banjo-Tron]

That means November 3/2012, not March. Thought that was obvious...

Ahh, thanks. Yes, I should have thought about that one . In my defense, the UK uses DD/MM/YYYY as the format, wheras in the US, MM/DD/YYYY is used.

[Galactic Prime]

That means November 3/2012, not March. Thought that was obvious...

Ahh, thanks. Yes, I should have thought about that one . In my defense, the UK uses DD/MM/YYYY as the format, wheras in the US, MM/DD/YYYY is used.

Yeah those silly americans do a lot of things backwards, we can't hold it against them.

[zodconvoy]

So at the bottom of my email my renewal date is March 5 of 2013 so I'm good on both Runamuck and Runabout. Now I just have to wait for them.

[orangeitis]

Okay, I rejoined the club last month(was a member for the first two years of I'vewaitedfiveyearsforthisimus Prime), and I apparently supposed to reapply... the new site isn't giving me that option. My current membership looks healthy too. Am I supposed to cancel it?

This is confusing.

[GetRightRobot]

Okay, I rejoined the club last month(was a member for the first two years of I'vewaitedfiveyearsforthisimus Prime), and I apparently supposed to reapply... the new site isn't giving me that option. My current membership looks healthy too. Am I supposed to cancel it?

This is confusing.

If you can't get your process to go through, try calling or contacting angie@funpubinc.com and explain your situation in detail. No matter how COMPLETELY the Club continues to fail in supporting their customers, Angie is awesome and she has fixed every issue I've ever had with the Club/Botcon (which is too many to list).

ANGIE FOR BOTCON HOF!!!!

[orangeitis]

Okay, I rejoined the club last month(was a member for the first two years of I'vewaitedfiveyearsforthisimus Prime), and I apparently supposed to reapply... the new site isn't giving me that option. My current membership looks healthy too. Am I supposed to cancel it?

This is confusing.

If you can't get your process to go through, try calling or contacting angie@funpubinc.com and explain your situation in detail. No matter how COMPLETELY the Club continues to fail in supporting their customers, Angie is awesome and she has fixed every issue I've ever had with the Club/Botcon (which is too many to list).

ANGIE FOR BOTCON HOF!!!!

I'm not even sure what this process I need to go through is, so I'll go ahead and contact her.

Thanks.

[Marcdachamp]

They should be auto-renewing everyone's accounts for free. Or at least giving every member a Runamuck for free. Or... something. Because I am NOT giving them my credit card number again. Nope. I didn't go through the hassle of getting a new one just to have that one stolen. No way.

Same reason I only buy pre-pay cards for PSN now, too.

[LOST Cybertronian]

Just a friendly reminder to those who want to join the Transformers Collectors' Club to recieve this years incentive figure, Runamuck. Today is the last day to join the club for the figure. The new store can be found here.

TODAY is the deadline for renewing your membership or to join and get this year's FREE membership figure!

This is one of the last emails that will come out of our old member system. Your membership end date at the bottom of this email may/may not be correct as we have stopped updating the old online system. However, if your end date is before today and you have not renewed, you need to go to our new store, click on the membership of your choice and check out. Your information has not been ported over to the new system. If you know someone who has never had a membership (paid), their process is the same.

If your end date is in the future, please don't do anything today. Next week we will send out an email instructing you how to check your membership and what the different functions mean on the new site.

We do plan to split the stores back into Transformers and G.I. Joe individual clubs in the next several weeks when we start putting product in the new stores.

Please note that if you have a membership in each club or multiple memberships, you will need to contact customer support about how to update your additional accounts. Again, if your end date is in the future, please wait until next week to contact customer support. This will help us get through today's deadline which is 5 pm CDT.

Thanks for your support!

Brian

[freetouch]

I renewed.. apprehensively, but still did it. Please don't make me regret this.