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Database server is having problems

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Database server is having problems

Postby Seibertron » Fri Feb 23, 2007 9:41 am

Motto: "Tell my tale to those who ask. Tell it truly; the ill deeds along with the good, and let me be judged accordingly. The rest ... is silence."
Weapon: Twin Shock-Concussion Missiles
Sorry for the delay in relaying this information to you guys. HMW will most likely be down for the next 72 hours until this problem is resolved. I need to make a backup of the entire site's database first before I will authorize this hardware change and server restore.

The Trouble Ticket you entered into Server Command of EV1Servers.net has been modified. The following notes have been made to your ticket.
------------------------
Description of the Resolution:


2/22/2007 5:25:08 PM
DataCenter
Ryan Yzquierdo

It appears that sda is going bad, and will need to be replaced. Since this is a hardware failure you will need a restore and the restore, obviously will be of no charge to you. All we need is the go ahead to bring your server down for this maintenance or a good date and time thats convenient for you. Your server only holds two drives so we can remove your sdb drive temporarily to slave the old master to the new master drive for data recovery. Please let us know how you would like to proceed. Thank you.

Aaron R
Datacenter Server Technician
Houston Datacenter 2
The Planet
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Postby Psychout » Fri Feb 23, 2007 9:43 am

Motto: "The Blackest Night Falls from the skies,
The darkness grows as all light dies,
We crave your hearts and your Demise
by my Black Hand-- --The Dead shall rise!"
Weapon: Sniper Rifle
Well, i call that weekend off. Wonder what outside looks like...

Cheers for the heads-up Siebs.
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Postby Supercollider » Fri Feb 23, 2007 9:48 am

Motto: "Embrace your inner geek, the geek will inherit the Earth!"
Weapon: Glass Gas Gun
Psychout wrote:Well, i call that weekend off. Wonder what outside looks like...

Cheers for the heads-up Siebs.


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Postby Archanubis » Fri Feb 23, 2007 9:57 am

Motto: "Don't take life too seriously or you'll never get out of it alive."
Weapon: Lightning Rifle
Looks like Silkroad and finishing my Gripen model is my weekend.
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Postby QuietStorm » Fri Feb 23, 2007 9:58 am

Perfect timing, I've got to move out this weekend. Nothing to distract me from that....except Gears of War and Dethklok.

Sweet. Big ups on the "official" word, settles everything a bit.

Word.
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Postby Hull » Fri Feb 23, 2007 10:19 am

I guess I'll go do something with my wife...
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Postby Phasewing » Fri Feb 23, 2007 10:23 am

Motto: "When you come to a roadblock, take a detour. Casually."
Weapon: Electro-burst Rifle
Loverly... ._.

*Deciding whether or not to instantly drop dead asleep right now for the next 7 - 14 hours, having stayed up all night in hopes HMW would come back on.* :lol:

Oh well, thanks for the details, Ryan. :)
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Postby Tifereth » Fri Feb 23, 2007 10:26 am

Thanks for the info

72 hours without hmw, i wonder how is the world outside :oops: , i think ill finish Black ;)
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Postby Tristar » Fri Feb 23, 2007 10:27 am

(wait a tick I'm actaully posting!) Just greet and I was hopping to work on my team.
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Postby Mkall » Fri Feb 23, 2007 11:18 am

Weapon: Twin Sonic Cannons
Thanks for the update Seibs.
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Postby Bun-Bun » Fri Feb 23, 2007 12:20 pm

Well now we know....

*sigh
Well that sucks, but nothing much to be done about it.

everyone meet back here in 72 hours and we'll try again.
The opinions expressed in this post are well-reasoned and insightful.
Needless to say, they are not those of SEIBERTRON.COM, its staff members, or any other site lackeys.
Anyone who says otherwise is itching for a fight.

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Postby Sustain » Fri Feb 23, 2007 12:27 pm

Motto: ""It is not enough to win, you must maintain control.""
Weapon: High-Amplification Directional Radiowave Sensor
Hmmmm Alright Thanks for the update!
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Postby Subsonika » Fri Feb 23, 2007 12:29 pm

Thanks, Seibs..

Off to the pub I go then :wink:
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Postby God Magnus » Fri Feb 23, 2007 1:17 pm

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And just when I was starting to get back into it.
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Postby chrisjbrandon » Fri Feb 23, 2007 1:28 pm

Mkall wrote:Thanks for the update Seibs.

I agree. No worries... :grin:
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Postby ShockwaveUK » Fri Feb 23, 2007 1:42 pm

Did they find midgets tampering with the server?
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Postby Redimus GTS » Fri Feb 23, 2007 1:43 pm

Motto: "Better than Michael Bay..."
Weapon: Null-Ray Rifle
Goddamnit.... 2 days off, and 2 days with only short shifts that leave me with plenty of HMW time, and the game goes down....

This seems to happen EVERY time i get a chance for some good playage.

And with this in mind I apologise in advance for the down time HMW will suffer on the last full week of april, the second week of may, and sometime in the middle of june...
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Postby Seibertron » Fri Feb 23, 2007 5:22 pm

Motto: "Tell my tale to those who ask. Tell it truly; the ill deeds along with the good, and let me be judged accordingly. The rest ... is silence."
Weapon: Twin Shock-Concussion Missiles
I added this to the news section after changing the initial text.

"Sorry for the delay in relaying this information to you guys. The site is currently running off a backup server right now. HMW will be down for the next 72 hours until this problem is resolved. Apparently the database server had a bad scuzzy drive which has been causing the problems with the bad database tables, according to ThePlanet (the company which hosts Seibertron.com's servers). This would explain why I wasn't able to create proper backups of the Forums, Demiurgic City and Heavy Metal War. Hopefully once this issue is resolved, everything will be back to normal. I apologize for any inconvenience this has caused any of you."
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Postby ShockwaveUK » Fri Feb 23, 2007 5:25 pm

Seibertron wrote:I added this to the news section after changing the initial text.

"Sorry for the delay in relaying this information to you guys. The site is currently running off a backup server right now. HMW will be down for the next 72 hours until this problem is resolved. Apparently the database server had a bad scuzzy drive which has been causing the problems with the bad database tables, according to ThePlanet (the company which hosts Seibertron.com's servers). This would explain why I wasn't able to create proper backups of the Forums, Demiurgic City and Heavy Metal War. Hopefully once this issue is resolved, everything will be back to normal. I apologize for any inconvenience this has caused any of you."


So we'll have lost HMW data?
ShockwaveUK

Postby Seibertron » Fri Feb 23, 2007 5:26 pm

Motto: "Tell my tale to those who ask. Tell it truly; the ill deeds along with the good, and let me be judged accordingly. The rest ... is silence."
Weapon: Twin Shock-Concussion Missiles
I was glad to see this was a server problem and not a coding problem. The site's been doing about double the traffic that it was doing back in October and November. Instead of doing 150,000 pageviews per day, the site is doing about 250,000 to 300,000 pageviews per day. I think the day after Toy Fair the site did about 379,000 pageviews. It's been pretty crazy server wise the past few weeks.
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Postby decepticonjon » Fri Feb 23, 2007 5:29 pm

dethklok dethklok
yea, guess i need to find something to do this weekend.
hah.
thanks for the heads up.
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Postby Seibertron » Fri Feb 23, 2007 5:29 pm

Motto: "Tell my tale to those who ask. Tell it truly; the ill deeds along with the good, and let me be judged accordingly. The rest ... is silence."
Weapon: Twin Shock-Concussion Missiles
shockwaveuk wrote:
Seibertron wrote:I added this to the news section after changing the initial text.

"Sorry for the delay in relaying this information to you guys. The site is currently running off a backup server right now. HMW will be down for the next 72 hours until this problem is resolved. Apparently the database server had a bad scuzzy drive which has been causing the problems with the bad database tables, according to ThePlanet (the company which hosts Seibertron.com's servers). This would explain why I wasn't able to create proper backups of the Forums, Demiurgic City and Heavy Metal War. Hopefully once this issue is resolved, everything will be back to normal. I apologize for any inconvenience this has caused any of you."


So we'll have lost HMW data?


I updated my statement above. I meant to say "during the past few months" to the part you bolded. The only think that looks like had become corrupted this time were the private messages for some reason. I haven't had a chance to look at mine yet.
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Postby ShGarland_1383 » Fri Feb 23, 2007 5:30 pm

Motto: "Be brief of speech and long on action."
Weapon: Reciprocating Laser Cannon
Is this effecting how many of my posts turn up when I click the "view posts" page? There should be 7 pages of them when I do and I get a "No topics or posts met your search criteria" for all but the first page instead.

edit: to be clear about it I'm getting posts for what would be the first page (which would be the most recent) it's the other 6 I'm having the no topics or posts message.
Last edited by ShGarland_1383 on Fri Feb 23, 2007 5:33 pm, edited 1 time in total.
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Postby ShockwaveUK » Fri Feb 23, 2007 5:31 pm

Seibertron wrote:
shockwaveuk wrote:
Seibertron wrote:I added this to the news section after changing the initial text.

"Sorry for the delay in relaying this information to you guys. The site is currently running off a backup server right now. HMW will be down for the next 72 hours until this problem is resolved. Apparently the database server had a bad scuzzy drive which has been causing the problems with the bad database tables, according to ThePlanet (the company which hosts Seibertron.com's servers). This would explain why I wasn't able to create proper backups of the Forums, Demiurgic City and Heavy Metal War. Hopefully once this issue is resolved, everything will be back to normal. I apologize for any inconvenience this has caused any of you."


So we'll have lost HMW data?


I updated my statement above. I meant to say "during the past few months" to the part you bolded. The only think that looks like had become corrupted this time were the private messages for some reason. I haven't had a chance to look at mine yet.


So all HMW data is still good?
ShockwaveUK

Postby Seibertron » Fri Feb 23, 2007 5:31 pm

Motto: "Tell my tale to those who ask. Tell it truly; the ill deeds along with the good, and let me be judged accordingly. The rest ... is silence."
Weapon: Twin Shock-Concussion Missiles
Yep, it appears that a lot of the private messages were lost. I'm going to leave the private message topics in the database that don't have corresponding text so that you guys can at least contact the people that you need to get a hold of. I'll clear out the bad private message topics at a later date (maybe a month or so down the road).
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