Stockade wrote:It just amazes me that everyone wanted hasbro to come out with Tcracker and now we have him and now no one wants him?
I'm sure BBTS, Tsource or where ever Tcracker was bought will work things out getting your Tformer replaced, but no reason to boo hoo hoo about it.
Counterpunch wrote:AutobotMR2 wrote:I just wanted to vent real quick. I just recieved my Generations Thundercracker from BBTS to find out that one of his landing gear/ chest vent pieces is missing....as in never was attached. Damn HASBRO and their QC issues!!!!! Just be on the look out guys! And I will send a nice notice to HASBRO to watch their QC issues especially since I haven't heard of any so far with this figure.
Or...chill and email (politely) BBTS for a replacement.
They will do it with ease and a smile. Just...chill.
Hasbro won't respond and if they do, they'll send you a non-Thundercracker replacement. Further, they really aren't in charge of the QC like you might think, but I do agree that they could stand to tighten a few nuts and bolts.
It Is Him wrote:Protip: Getting upset on a Transformers message board is like blood in the water to Sharkticons. No matter what, the board legions won't understand your emotional inflections, and they will interpret whatever you say as some nerdy guy absolutely freaking out.
That said, BBTS customer service is awesome. You'll get your part in no time
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