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I was messing with my movie leader prime today and i realized the little tab you pull up to make his heel was stuck due to paint getting in between (curse you hasbro!). So i tried apllying force to make the heel transform properly and it snapped!!! now its broken and im not sure if i can exchange it and make up a lie or use glue people please help!!

Your totally screwed

crap...now i feel like an idiot because i was considering going back to TRU and ask if i can exchange it because of the stuck heel

Screwed. User abuse. Optimus Prime is suing.

And we have yet another broken Transformer.

A moment of silence, please, for your leader movie prime ... may he rest in pieces with my broken Bumblebee and the scores of other broken movie toys produced this year.

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Amen

Lapse Of Reason wrote:And we have yet another broken Transformer.

A moment of silence, please, for your leader movie prime ... may he rest in pieces with my broken Bumblebee and the scores of other broken movie toys produced this year.

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Amen

QFT.

Lol geez how does everyone brake their toys. Mine are all alright and nothing is wrong with them.

Sportimus Prime wrote:Screwed. User abuse. Optimus Prime is suing.

i wasnt abusing it....i was using force to transform his heel properly because paint dried within the joint and it was stuck..oh well....any ideas for the best way to deal with this?

well if you glue it back together it will just get stuck. Try using blue tac or something.

can anyone come up with a good lie I can use at TRU to exchange the figure?

Nightmare_Dirge wrote:can anyone come up with a good lie I can use at TRU to exchange the figure?

Just tell them it is broken and you'd like to exchange it for a new one. Tell the truth - you bought a defective product. Of course, you will need your receipt.

Say the toy has abnormally tight joints and it broke.

I would just take it back and say that there was damage to the product from shipping or manufacturing. Normally they will just give you the refund or let you pick out another.

That's all you gotta do. Just don't get specific about what was wrong. If they ask, tell the truth.

ok i will tomorrow

Nightmare_Dirge wrote:ok i will tomorrow

I hope they call security and have you escorted out of the store.

Nightmare_Dirge wrote:

Sportimus Prime wrote:Screwed. User abuse. Optimus Prime is suing.

i wasnt abusing it....i was using force to transform his heel properly because paint dried within the joint and it was stuck..oh well....any ideas for the best way to deal with this?

Yes you were. There is no paint there since that part is simply molded in color. The heel must first come out a little before rotating it. It does not take that much force to turn it.

Just take it back to TRU. Don't tell them anything. Just say "I want to return this for an exchange". When they ask for the reason, just say, it was broken in the box. They'll probably have a look on their face, but they will exchange it for you. No fuss, no muss.

Next time, make sure his heel spur is away from his grille/lights before you rotate it. Just give it a little jiggle, and when you see a gap open up, the gently turn.

Knowing is half the battle...GI JOE!!! Oops, wrong toy series...

Craven Knight wrote:

Nightmare_Dirge wrote:ok i will tomorrow

I hope they call security and have you escorted out of the store.

Warm and fuzzy, aren't ya?

We're all guilty of this at one time or another.

Autobot032 wrote:

Craven Knight wrote:

Nightmare_Dirge wrote:ok i will tomorrow

I hope they call security and have you escorted out of the store.

Warm and fuzzy, aren't ya?

We're all guilty of this at one time or another.

I was joking, thought it was obvious...

Sportimus Prime wrote:

Nightmare_Dirge wrote:

Sportimus Prime wrote:Screwed. User abuse. Optimus Prime is suing.

i wasnt abusing it....i was using force to transform his heel properly because paint dried within the joint and it was stuck..oh well....any ideas for the best way to deal with this?

Yes you were. There is no paint there since that part is simply molded in color. The heel must first come out a little before rotating it. It does not take that much force to turn it.

Just take it back to TRU. Don't tell them anything. Just say "I want to return this for an exchange". When they ask for the reason, just say, it was broken in the box. They'll probably have a look on their face, but they will exchange it for you. No fuss, no muss.

Next time, make sure his heel spur is away from his grille/lights before you rotate it. Just give it a little jiggle, and when you see a gap open up, the gently turn.

Knowing is half the battle...GI JOE!!! Oops, wrong toy series...

you probably did not understand what i said so here are some pics.

Tell them what really happened, if you tell a lie and get caught they will get mad at you

wwhen im putting it back in the box, do i need to put all the twisty wire things back too?

Lol I hope not. If you still have them maybe put them back, but if you've already thrown them already I don't think it's a big deal.

Anytime i take something back i usually tell them it was a gift i dont want, and thats why i dont have the receipt, but thats usually walmart i dont know about tru