I agree with the out of character thing.
But it's a shooter game, there isn't a single character in WFC that does "nice" stuff.
They could've given Ratchet/Soundwave Healing Turrets instead of Bullet Turrets (there are healing turrets in the game)
I think they can define the character more with the two skills he has. But I think in FOC you can switch skills during missions/Escalation. Since I saw Starscream Dashing and Cloaking, those are two time-based skills. Anyway, they probably changed it all