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Micronautsdeep wrote:I got a club subscription for the first time....only to realize once the ridiculously priced redeco's came out that it was a total waste of money. The comics are nice, but obviously not worth the price. I basically paid for an opportunity to pay ridiculous prices for decent but not great figures that I might not have even gotten at retail. Then, as it turns out, thank goodness I didn't because now they are behind schedule anyway.
Never again.
Micronautsdeep wrote:I got a club subscription for the first time....only to realize once the ridiculously priced redeco's came out that it was a total waste of money. The comics are nice, but obviously not worth the price. I basically paid for an opportunity to pay ridiculous prices for decent but not great figures that I might not have even gotten at retail. Then, as it turns out, thank goodness I didn't because now they are behind schedule anyway.
Never again.
AutobotMR2 wrote:Micronautsdeep wrote:I got a club subscription for the first time....only to realize once the ridiculously priced redeco's came out that it was a total waste of money. The comics are nice, but obviously not worth the price. I basically paid for an opportunity to pay ridiculous prices for decent but not great figures that I might not have even gotten at retail. Then, as it turns out, thank goodness I didn't because now they are behind schedule anyway.
Never again.
The thoughts of most of the people who cancelled their subscription.![]()
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And as far as FunPub caring about what we think... yeah right. All they see is $$$ and nothing else. I can only hope their replacements are quickly forthcoming and ALOT better than the schmucks at the current establishment.
xyl360 wrote:I keep wishing for something that will never happen, which is either A)Funpub comes up with their own characters or B)Hasbro actually breaks down and gives them their own set of molds instead of forcing them to do repaints and repaints with new heads. The former is obviously much more likely (even though I've not seen them do it yet).
Transformers Collectors' Club wrote:Hello all Figure Subscription Subscribers,
A couple of quick notes:
The figures have shipped from the factory to the packaging company! Yea! We have been waiting just like you since January for this to FINALLY happen.
According to the current schedule, it looks like the first figures will ship after BotCon. We know you are anxious to get this program kick started as are we, since we sent the complete files to the factory back in October....ugh. Hopefully the process has been fixed on their side so that in future versions, they will make the agreed upon ship dates.
If your Club Membership has not been renewed and has lapsed, you will need to email admin@funpubinc.com to make any address changes. We will notify you of when all addresses need to be current so that the first shipment goes to the correct location. This will happen a few weeks before we schedule the actual shipping date.
For those of you who paid by installment, once the figures are here, we will schedule when the next two installments will be billed. You will also need to contact Admin (phone 817-448-9863) to make any CC changes if your Club Membership has lapsed. Please do not send Credit Card information by email as that creates a security issue.
We apologize for the delay, but please note that the lag in shipping has been an ongoing factory issue. We met all of the deadlines that were given to us in order to meet the original January ship date. We also apologize for the lack of communication on our part. It has been very difficult for us to get information to pass on.
Thanks for your patience and continued support,
Brian
dedcat wrote:Any chance we subscribers are to be offered any sort of incentive or compensation for our patience with this massive lapse in customer service? (much like mattel/digital river has done with their MOTUC line)
gothsaurus wrote:The factory not meeting deadlines isn't their fault. I can't fault them any on this.
D-340 wrote:gothsaurus wrote:The factory not meeting deadlines isn't their fault. I can't fault them any on this.
Yeah, were it not a regular occurrence. Every year it's the same song and dance, "Problems with the factory, figures after Botcon". Happens with the club figure(which I just got the email on that today, SURPRISE SURPRISE), why would it be any different with the FSS. Hell, if he's having so many problems with the factory, why not try and find a different one? I'm sure if he did some searching, he my find one with better rates. All it takes is a little work to keep your customers happy, not regurgitating the same excuse year in, year out(been a member for 3 years now, same thing every year, club figure after Botcon).
Seibertron wrote:D-340 wrote:gothsaurus wrote:The factory not meeting deadlines isn't their fault. I can't fault them any on this.
Yeah, were it not a regular occurrence. Every year it's the same song and dance, "Problems with the factory, figures after Botcon". Happens with the club figure(which I just got the email on that today, SURPRISE SURPRISE), why would it be any different with the FSS. Hell, if he's having so many problems with the factory, why not try and find a different one? I'm sure if he did some searching, he my find one with better rates. All it takes is a little work to keep your customers happy, not regurgitating the same excuse year in, year out(been a member for 3 years now, same thing every year, club figure after Botcon).
It just seems like the figures ship with the BotCon exclusives. The pattern is there ... anyone else see it or is it just me? If this is the case, just wish they'd say it instead of all of the variations of the same story every year.
Seibertron wrote:D-340 wrote:gothsaurus wrote:The factory not meeting deadlines isn't their fault. I can't fault them any on this.
Yeah, were it not a regular occurrence. Every year it's the same song and dance, "Problems with the factory, figures after Botcon". Happens with the club figure(which I just got the email on that today, SURPRISE SURPRISE), why would it be any different with the FSS. Hell, if he's having so many problems with the factory, why not try and find a different one? I'm sure if he did some searching, he my find one with better rates. All it takes is a little work to keep your customers happy, not regurgitating the same excuse year in, year out(been a member for 3 years now, same thing every year, club figure after Botcon).
It just seems like the figures ship with the BotCon exclusives. The pattern is there ... anyone else see it or is it just me? If this is the case, just wish they'd say it instead of all of the variations of the same story every year.
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