The Energon Pub

News Credits: 1235 · by **LOST Cybertronian** » Thu Jun 27, 2013 9:48 pm

Takara Tomy is recalling the Transformers Go! G02 Jinbu. The figure shipped with misassembled thighs. The figure has already been pulled off the shelves in Japan. Replacement figures are expected for Japanese residents in mid July. The thighs can be fixed by taking apart the legs and rebuilding them but it is cautioned as the legs contain springs and other small parts. No word on how online retailers are going to handle this.

News Credits: 1 · by **Bumblevivisector** » Thu Jun 27, 2013 10:02 pm

PCC Bombshock is sooooo jealous right now!

News Credits: 331 · by **chuckdawg1999** » Thu Jun 27, 2013 10:47 pm

Mine are due in from BBTS on July 2nd. I'll email customer care and hopefully they'll take it back. I just hope the other reviewers do the same.

News Credits: 1 · by **Brakethrough** » Thu Jun 27, 2013 10:55 pm

More like Transformers Stop!

News Credits: 456 · by **Sabrblade** » Fri Jun 28, 2013 12:21 am

Oh dear.

News Credits: 8 · by **Megatron Wolf** » Fri Jun 28, 2013 1:06 am

so when takara misassembles a figure they recall it but when hasbro dose it they just let it sit on shelves & then they might fix it in a later wave but probably not, more proof takara is better than hasro.

News Credits: 9 · by **Mykltron** » Fri Jun 28, 2013 4:13 am

Surely they could find someone that speaks English instead of using a translation program.

News Credits: 1 · by **Sodan-1** » Fri Jun 28, 2013 4:36 am

Wow! When Takara makes a mistake, they're serious about getting it fixed.

News Credits: 7 · by **alldarker** » Fri Jun 28, 2013 5:16 am

Now hoping Takara will recall Encore Fortress Maximus's Spike figure, who coincidentally has exactly the same problem.

News Credits: 12 · by **GuyIncognito** » Fri Jun 28, 2013 9:09 am

Sodan-1 wrote:Wow! When Takara makes a mistake, they're serious about getting it fixed.

I think TT sees themselves as making action figures for collectors, while Hasbro see themselves as making toys for kids. And maybe also because TT has a smaller market. Hasbro is so big and their market is so big, one flaw with one toy is not worth addressing to them.

News Credits: 3 · by **ArmadaPrime** » Fri Jun 28, 2013 2:42 pm

Well hot damn, Takara really go to town with everything possible, don't they? Shiny paint jobs, full, free of charge recalls on missasembled figures (and hardly cheap ones might I add!) ROTF silverbolt must be feeling pretty silly right about now...

News Credits: 241 · by **Jelze Bunnycat** » Fri Jun 28, 2013 2:51 pm

Guys, settle down. This is only the very first time TakaraTomy has recalled a figure. Very exceptional but considering the nature of problem, understandable. >:oP

News Credits: 1 · by **Sodan-1** » Fri Jun 28, 2013 5:37 pm

JelZe GoldRabbit wrote:Guys, settle down. This is only the very first time TakaraTomy has recalled a figure. Very exceptional but considering the nature of problem, understandable.

Oh come on, killjoy.

How often do we have cause to praise Hasbro or Takara for their practices? I for one am fed up of having loads to moan about.

by **felzbug** » Sat Jun 29, 2013 2:17 am

It's a very easy fix, it only involves removing 3 screws on each legs and swapping the lower thighs. I made a video showing how to fix it. If I can do it anybody can.
http://www.youtube.com/watch?v=VaNUccK2310

News Credits: 331 · by **chuckdawg1999** » Sat Jun 29, 2013 6:21 pm

felzbug wrote:It's a very easy fix, it only involves removing 3 screws on each legs and swapping the lower thighs. I made a video showing how to fix it. If I can do it anybody can.
http://www.youtube.com/watch?v=VaNUccK2310

I have a PHD in BS. SOLD! this actually doesn't look that bad of a fix to do. One question, can I screw the thighs together before I attach the lower leg? Depending on What BBTS tells me I might try this fix.

by **felzbug** » Sat Jun 29, 2013 9:55 pm

yes you can screw the thigh together first.

by **felzbug** » Sun Jun 30, 2013 7:21 pm

repeat

by **felzbug** » Sun Jun 30, 2013 7:29 pm

Yes you can screw the uper thigh together first

chuckdawg1999 wrote:
felzbug wrote:It's a very easy fix, it only involves removing 3 screws on each legs and swapping the lower thighs. I made a video showing how to fix it. If I can do it anybody can.
http://www.youtube.com/watch?v=VaNUccK2310

I have a PHD in BS. SOLD! this actually doesn't look that bad of a fix to do. One question, can I screw the thighs together before I attach the lower leg? Depending on What BBTS tells me I might try this fix.

News Credits: 331 · by **chuckdawg1999** » Mon Jul 01, 2013 4:18 pm

Just an update from BBTS, the person who handles these type of issues is out of the office today and will be in tomorrow so I'll hear from them then as well as the customer service rep who handles returns.

News Credits: 767 · by **Dead Metal** » Mon Jul 01, 2013 4:37 pm

WTF?!
Since when does Takara recall figures and replace them with functioning ones? :shock:

News Credits: 331 · by **chuckdawg1999** » Tue Jul 02, 2013 6:28 pm

Well BBTS got back to me. Apparently the link to this very article didn't work so they assumed the issue was resolved. I set them straight real quick! Hopefully this doesn't become an issue as I was really looking forward to the team.

Edit 7/3/13: BBTS got back to me and basically they don't know what they're doing yet as they have to hear from Takara. Twice they asked me if I wanted to return the figure not understanding I wanted it replaced with a new one. Finally we got on the same page and I got an assurance if Takara takes longer than 30 days to get the new figures I won't be effected. FYI TFSource has a statement up on their FB page saying they're holding back on fulfilling preorders until the fixed figures are in.

News Credits: 60 · by **fenrir72** » Wed Jul 24, 2013 7:50 pm

Seems like Tomy's Vietnam branch hasn't gotten their groove on yet.

News Credits: 331 · by **chuckdawg1999** » Wed Jul 24, 2013 10:03 pm

fenrir72 wrote:Seems like Tomy's Vietnam branch hasn't gotten their groove on yet.

Well BBTS hasn't gotten back to me yet. I'll email them on Monday but at this point it looks like I'll be returning all three of them.

News Credits: 60 · by **fenrir72** » Thu Jul 25, 2013 7:28 am

chuckdawg1999 wrote:
fenrir72 wrote:Seems like Tomy's Vietnam branch hasn't gotten their groove on yet.

Well BBTS hasn't gotten back to me yet. I'll email them on Monday but at this point it looks like I'll be returning all three of them.

The "mistake" ain't that too bad. I just got my trio and all it took was 15 minutes to do a surgical realignment on Jinbu.

It was all worth it. Its been so long since I've held an old school TF since the horrid bayformers/TFA style designs.

News Credits: 331 · by **chuckdawg1999** » Thu Aug 01, 2013 6:25 pm

Well I got the return label today and will probably be shipping the three out tomorrow. I am a bit disappointed by what happened but going by other reviews I doubt I would've enjoyed the figures as much as I thought I was. FYI BBTS only has stock of the original Jinbu's and has no plans of exchanging or replacing the stock. Food for thought for next time.