Good morning,
We have now turned the registration system back on. We have been assured once again that it will work this time under load. It may take a few minutes for successive servers to spool up so I have made the time out 20 minutes. This will keep items in your cart until you finish or the registration times out.
I am sorry for any issues this has caused.
Brian
The application has crashed after no registrations have been processed. We will go back to the programming serving company. We are very upset as well and will be taking action.
We will have registration. I know you are worried and we understand.
I am sorry for any issues this has caused.
Brian
I apologize for the errors our vendor continues to cause us. Since they are our vendor, we take complete responsibility. We are going to try one more time with this system. They are doubling the servers we will be starting with from the last round.
To lighten the load slightly, we will only start with Attending packages. We have Non-attending sets and loose sets set aside for you guys and will allow Non-attending registrations after the load is past for the attending items. The Non-attending packages are turned off so there is no way you can pick one. Please wait until we give you the go-ahead.
If for whatever reason this system fails again, we will do registration a completely different way which is a semi manual system.
Registration retry email coming in a bit.
I am sorry for any issues this has caused,
Brian
And finally, about an hour ago:
They have spooled it up as fast as they can go. Hopefully this works or we will look at a totally different alternative. Last shot on this system.
Again I am sorry for any issues this has caused and this in no way should reflect on the brand,
Brian
What say you, Seibertronians - have you been able to pre-register your spot at BotCon 2015? Any further comments on the situation?