Dear Customer,
Thank you for your interest in 'Transformers Masterpiece Prowl'. We have been informed by Hasbro that unfortunately this item is no longer going to be released in Europe.
Please accept our sincere apologies for any inconvenience caused by this availability change.
However, as a goodwill gesture if you purchase a Transformers item on toysrus.co.uk by 31st July 2014, we will send you a FREE* limited edition die-cast Transformers figure which isn't available to buy in UK shops!
To accept this offer, you need to place an order on our website for any Transformers toy using the same email address we have sent this message to. A free die-cast figure will then posted to your delivery address separately by the end of August, subject to the terms below.
Kind Regards
Toys R Us Direct
Please do not reply to this email. Replies to this message are routed to an unmonitored mailbox. If you have questions please go to http://www.toysrus.co.uk/contactUs.jsf.
Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
Posted by Va'al
Jun 26, 2014 at 4:55pm CDT
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Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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Comment by Jelze Bunnycat
Jun 26, 2014
To Masterpiece Prowl not being released in Europe: O gee, I totally so did not see that coming 
To the gesture of good will: How much do you wanna bet it's the Optimus Prime Evolution 2-pack (with chrome being mistaken for die cast)? If it is, nice gesture. I've seen similar ones on Consumer Service shows on the BBC.

To the gesture of good will: How much do you wanna bet it's the Optimus Prime Evolution 2-pack (with chrome being mistaken for die cast)? If it is, nice gesture. I've seen similar ones on Consumer Service shows on the BBC.

Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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Updated with picture, it had somehow escaped!
Comment by Va'al
Jun 26, 2014
JelZe GoldRabbit wrote:To Masterpiece Prowl not being released in Europe: O gee, I totally so did not see that coming
To the gesture of good will: How much do you wanna bet it's the Optimus Prime Evolution 2-pack (with chrome being mistaken for die cast)? If it is, nice gesture. I've seen similar ones on Consumer Service shows on the BBC.
Updated with picture, it had somehow escaped!
Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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Huh, how about that. My opinion still stands, though but I still think the gestures of goodwill in the UK are way better than what we get here. All we get is letters of apology and (partial) reimbursement.
Comment by Jelze Bunnycat
Jun 26, 2014
Va'al wrote:JelZe GoldRabbit wrote:To Masterpiece Prowl not being released in Europe: O gee, I totally so did not see that coming
To the gesture of good will: How much do you wanna bet it's the Optimus Prime Evolution 2-pack (with chrome being mistaken for die cast)? If it is, nice gesture. I've seen similar ones on Consumer Service shows on the BBC.
Updated with picture, it had somehow escaped!
Huh, how about that. My opinion still stands, though but I still think the gestures of goodwill in the UK are way better than what we get here. All we get is letters of apology and (partial) reimbursement.

Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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Comment by Va'al
Jun 26, 2014
You also get more practical language though. No circumlocutions.
..toch?
..toch?

Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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Comment by Ravage XK
Jun 26, 2014
You reckon everyone that asks about Prowl will be offered the die cast figure?
Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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Comment by Va'al
Jun 26, 2014
*shrugs*
No idea, but I suppose it's worth a shot.
No idea, but I suppose it's worth a shot.
Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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Comment by Megatron Wolf
Jun 26, 2014
at least they get a cool consolation prize, when hasbro cancels something here in the US all we get is a BS by the numbers apology or nothing at all.
Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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Comment by ArmadaPrime
Jun 26, 2014
Not gonna lie this is a first in my experience-whenever Hasbro UK have screwed us over like this before (i.e. just about every day) we get a wonderfully generic response or no explanation at all.
May well take TRU up on this offer actually-though I have heard a number of horror stories about their shipping in the UK...
May well take TRU up on this offer actually-though I have heard a number of horror stories about their shipping in the UK...
Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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Comment by Nemesis Maximo
Jun 26, 2014
I feel bad for all my fellow Seibertronians (and all other Transfans) in Europe. You guys seem to actually have worse distribution than we in the mid-western US do. And believe, me it's lousy.
Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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Yeah, but at least here in the US we have all the US-based online retailers like ToyArena, BigBadToyStore and many others. In the UK the have all of one major online retailer that I'm aware of, namely KapowToys. One of my friends and fellow TF collectors lives in the UK and we always have the hardest time finding figures for him without him having to pay insane shipping fees and import fees on things that I can get here easily online without any such problems simply because the sellers are US-based. It's often similar on ebay, and likely for the same reason because the UK-based ebay sellers can't get them any easier than we can.
Comment by xyl360
Jun 26, 2014
Nemesis Maximo wrote:I feel bad for all my fellow Seibertronians (and all other Transfans) in Europe. You guys seem to actually have worse distribution than we in the mid-western US do. And believe, me it's lousy.
Yeah, but at least here in the US we have all the US-based online retailers like ToyArena, BigBadToyStore and many others. In the UK the have all of one major online retailer that I'm aware of, namely KapowToys. One of my friends and fellow TF collectors lives in the UK and we always have the hardest time finding figures for him without him having to pay insane shipping fees and import fees on things that I can get here easily online without any such problems simply because the sellers are US-based. It's often similar on ebay, and likely for the same reason because the UK-based ebay sellers can't get them any easier than we can.
Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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Comment by Kibble
Jun 26, 2014
Wouldn't this have been more expensive from UK TRU than just importing the TT version anyhow?
Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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Comment by RhA
Jun 27, 2014
And how is this news?
Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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The price tag was £59.99 so yeah it would have been cheaper to import most likely.
I(however misguided)though, am of the opinion that if Hasbro are actually going to bother to release something over here, then I will most likely buy it, even if it is more expensive. I figure that If I don't buy it, I have no right to complain when they don't put stuff out due to lack of sales.
For the record as far as the "Consolation Prize" goes. I got the email because I had used the "Alert me when available" function on the website. I just checked and Mastepiece Prowl has gone from the site so I don't know if anyone will be able to do it, if they hadn't already. To that end I feel it is my duty to buy something so I can get the "Prize".
Comment by Oddimus Prime
Jun 27, 2014
Kibble wrote:Wouldn't this have been more expensive from UK TRU than just importing the TT version anyhow?
The price tag was £59.99 so yeah it would have been cheaper to import most likely.
I(however misguided)though, am of the opinion that if Hasbro are actually going to bother to release something over here, then I will most likely buy it, even if it is more expensive. I figure that If I don't buy it, I have no right to complain when they don't put stuff out due to lack of sales.
For the record as far as the "Consolation Prize" goes. I got the email because I had used the "Alert me when available" function on the website. I just checked and Mastepiece Prowl has gone from the site so I don't know if anyone will be able to do it, if they hadn't already. To that end I feel it is my duty to buy something so I can get the "Prize".
Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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It was previously found in a TRU system/catalogue.
Unless you're being dry and cynical, of course.
Comment by Va'al
Jun 27, 2014
RhA wrote:And how is this news?
It was previously found in a TRU system/catalogue.
Unless you're being dry and cynical, of course.

Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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Comment by MightyMagnus78
Jun 27, 2014
This is just typical of Hasbro's marketing strategy in the UK. We never seem to get the figures we really want, but on the rare occasions when we do, we end up having to pay through the nose.
Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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Comment by Dead Metal
Jun 27, 2014
Just tried it out with TRU Germany, I never expected it to hit here, but maybe they too will offer that set.
Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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I might be.
Please note my bitter attitude towards the mainland market as well. The consolation will not console the Dutch, only the English.
Comment by RhA
Jun 27, 2014
Va'al wrote:RhA wrote:And how is this news?
It was previously found in a TRU system/catalogue.
Unless you're being dry and cynical, of course.
I might be.
Please note my bitter attitude towards the mainland market as well. The consolation will not console the Dutch, only the English.
Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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Comment by Mykltron
Jun 27, 2014
Hasbro are idiots. Do they not realise that they're losing profit?
Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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Comment by gavinfuzzy
Jun 27, 2014
Today in mildly interesting:
That small die cast figures were the same ones given out during the asian AOE toy launch event. At least for singapore it came free with purchase of the voyager prime/ grimlock 2 pack.
That small die cast figures were the same ones given out during the asian AOE toy launch event. At least for singapore it came free with purchase of the voyager prime/ grimlock 2 pack.
Re: Hasbro Transformers Masterpiece Prowl Not Being Released in Europe
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Comment by Dead Metal
Jun 27, 2014
So I got my answer from TRU Germany, and once again Germany is treated like crap.
I got a BS response that they can't tell me anything concerning MP Prowl because that's sensitive information and if they gave me an answer it could leak out and their competition could use that information to screw them over.
Going to need to ask my uncle for help here then.
I got a BS response that they can't tell me anything concerning MP Prowl because that's sensitive information and if they gave me an answer it could leak out and their competition could use that information to screw them over.
Going to need to ask my uncle for help here then.